Keith Prowse Reviews 

1,489
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

5-stars for an incredible experience at Wimbledon, we booked The Lawn through Angelika at Keith Prowse. Worth. Every. Penny. Blown away by the attention to detail, the premium feel, the comfort, the f... See more

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Rated 3 out of 5 stars

Loved the friendliness of staff quality of seats at Eastbourne. Did not love the catering no breakfast and all stated allergies were ignored so couldn't access anything on the menu for either lunch or... See more

Company replied

Rated 5 out of 5 stars

Gemma Scott and the team at Keith Prowse gave us a truly memorable Wimbledon experience. Securing prime court tickets early brought peace of mind and allowed us to plan the rest of our UK trip. After... See more

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Rated 5 out of 5 stars

Once again our Wimbledon visit arranged by Sophie Watson at Keith Prowse more than lived up to expectations. The arrangements were perfect. Great seats, the meals at The Lawns were excellent. Cannot r... See more

Company replied

Company details

  1. Event Ticket Seller
  2. Event Management Company

About Keith Prowse

Written by the company

We are the official hospitality provider for the ultimate experiences at the most iconic venues and stadiums across the country.

We're...

ALL ABOUT YOU
Every part of your experience should be Memorable, right from the start. We’re only happy when you are.

ALWAYS OFFICIAL
Guaranteeing you the 100% official experience, at every venue, for every event.

HERE TO STAY
The world’s premier venues trust us. With over 200 years in the industry and as part of a leading global business, we’re playing the long game.

EXPERIENCE EXPERTS
No matter which experience you choose, we employ the best, work with the best and consequently offer the best.

NEVER SATISFIED
We love what we do and challenge ourselves every day to do it better. We continually innovate.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,489)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great time at the Australian Open…

Had a great time at the Australian Open 2025! Paige was very patient with my lack of computer skills and we had fabulous seats for the round of 16 AND the quarter finals as well as grounds passes 2 other days. The hotel was in walking distance to the venue but we took a tram part way most days. Nice pub across the street from the hotel also. I’ll definitely go again in the future! Thanks KPT

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent day

Excellent day. Fantastic seats. Good food. Great staff.
Ozzie was fantastic responding quickly to requests for information.

February 8, 2025
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Reply from Keith Prowse

Thank you for leaving this review with us. We'll make sure Ozzie gets a copy of this. We can't wait to welcome you back to the stadium again in the near future.

Rated 5 out of 5 stars

Twickenham Six Nations Event

“10/10 – what event should they book next”
“It was wonderful”
- From my directors, who were very happy with the hospitality (and the rugby score!)

A very easy process, received the tickets in good time (presentation was great!). Communication with Gemma was consistent and informative.

Look forward to using your services again soon

February 8, 2025
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Reply from Keith Prowse

Thank you so much for leaving this review with us. We're delighted to hear that your directors were happy with their experience with us and we'll be sure to pass on your thanks to Gemma. We look forward to welcoming you back to the stadium again in the near future.

Rated 5 out of 5 stars

Great day out

Great experience. And England won!

February 8, 2025
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Reply from Keith Prowse

Thanks for taking the time to leave a review Alex. We really appreciate it. Looking forward to seeing you at the stadium again in the near future.

Rated 5 out of 5 stars

Always a great experience in The Rose Garden

Ross is always on the end of the phone if you have any questions or issues. He also is there for general advice. I asked for an aisle seat and no bother I got one. The standard of event in the Rose Garden is exactly what I would expect. Don’t go imagining that it’s like a table at the Lock or a chophouse. But the staff are excellent, fresh food aplenty and the music is great. If I wanted a sit down meal perhaps on a mixed table I would book a different venue in the ground but I must have done Rose Garden 10 times now and always enjoyed the informal atmosphere and great service . I’ve been on my own and with pals , it doesn’t matter a bit it seems to work here. Thanks again Ross and your colleagues.

February 8, 2025
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Reply from Keith Prowse

Thank you so much for taking the time to leave us this review. We'll be sure to pass on your thanks to Ross and we can't wait to see you in the British Airways Rose Garden again in the near future.

Rated 4 out of 5 stars

Great occasionDifficult to find the venue in the…

Difficult to find the venue in the stadium .
Otherwise a great occasion , managed well !

February 8, 2025
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Reply from Keith Prowse

Thanks for your feedback. We'll pass on your feedback to the stadium. We're pleased to hear that you enjoyed your time with us at the match and we look forward to welcoming you back soon.

Rated 5 out of 5 stars

great hospitality

great food, hospitality and entertainment.. High quality product and we've been using KP for over 20 years..

February 8, 2025
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Reply from Keith Prowse

Thanks for leaving a review with us Ed. We're delighted to hear that you had a great experience. We can't wait to see you again at the stadium for the next 20 years. :-)

Rated 5 out of 5 stars

ENG v FRA Six Nations

We took some customers to The Gate at Twickenham and couldn't have wished for better. The service and food were excellent, the surroundings and atmosphere were perfect. Being at a Six Nations match at Twickenham has to be one of the best experiences you can have. The seats for the game were in a prime position and made for a truly unforgetable and unmissable experience.

February 8, 2025
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Reply from Keith Prowse

Thank you so much for leaving this lovely review, Phil. We love The Gate, and we're delighted to hear that your customers enjoyed it too. We look forward to seeing you back at the stadium soon.

Rated 5 out of 5 stars

Keith Prowse - seamless booking process every time and 5* experience at Twickenham

Booking with Keith Prowse is always so easy and Emily our account manager is the best. Seamless experience and preferences taken into account each time with great results.
Food and drinks absolutely fantastic both in The Lock and East Wing and lovely surroundings in which to enjoy pre and post match hospitality whilst match seats are great too.
Hostesses and waiting staff are lovely too. Thoroughly recommend the experience and booking through Keith Prowse and Emily is always a great experience.

February 8, 2025
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Reply from Keith Prowse

Thank you so much for leaving us this review. We'll be sure to pass on your thanks to Emily. We look forward to seeing you again at the stadium in the near future.

Rated 5 out of 5 stars

I asked the guys how it went and they…

I asked the guys how it went and they said Amazing!

Great feedback from the clients they took too, they all loved it.

So thanks so much for sorting this all out for us.

What a great game for them to go and watch live 😊

February 8, 2025
Unprompted review
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Reply from Keith Prowse

Thanks for this review. We really appreciate it. It's great to hear that your clients had a great time with us. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Great experience all the way through…

Great experience all the way through form booking to event! Great hospitality options and the seats were probably the best in Twickenham. Jon has been great to deal with too!

February 8, 2025
Unprompted review
Keith Prowse logo

Reply from Keith Prowse

Thank you so much for leaving this review us. We'll be sure to pass on your thanks to Jon and we look forward to welcoming you back to the stadium in the near future.

Rated 1 out of 5 stars

SPAMMERS

Stop sending moronic spam. I despise rugby. Sport is a moronic method to distract. Stop guessing our email addresses and spamming us. Stop readding us. SPAM

January 8, 2025
Unprompted review
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Reply from Keith Prowse

Hi Orion, Thanks for getting in touch with us. I am sorry to hear about your experience. If you could send us an email to marketing@keithprowse.co.uk we can investigate this further. We look forward to hearing from you.

Rated 5 out of 5 stars

Excellent

Excellent, the rose garden is great for group and families looking for a relaxed vibe

November 16, 2024
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Reply from Keith Prowse

Thank you for leaving a review with us. We're delighted to hear that you had such a lovely time at the match. We look forward to seeing you in the British Airways Rose Garden again in the future.

Rated 5 out of 5 stars

Well organized

Well organized, food was excellent, as was service and venue

November 16, 2024
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Reply from Keith Prowse

Thanks for leaving a review with us. We can't wait to see you again at the stadium for another match in the near future.

Rated 5 out of 5 stars

Very memorable experience

Very memorable experience. Hospitality was fantastic and attention to detail was impressive. Made even more special by the Springboks beating England !

November 16, 2024
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Reply from Keith Prowse

Thank you for taking the time to leave a review. We're delighted to hear that you had such a great time at the stadium. We look forward to welcoming you back to the stadium again in the near future.

Rated 5 out of 5 stars

Another great experience in the Rose…

Another great experience in the Rose Garden we were very well looked after with plenty of street food, pizzas and of course Guinness.

November 16, 2024
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Reply from Keith Prowse

Thank you for leaving a review with us. We're delighted to hear that you had such a lovely time at the match. We look forward to seeing in the British Airways Rose Garden again in the future.

Rated 5 out of 5 stars

Twickenham Rugby Hospitality

As always with the team at Keith Prowse nothing is too much for them. Their offering of hospitality, the service received before, during and after is exceptional, our guests always have a wonderful time and this is testament to the time and effort put in by all at Keith Prowse. John Wilson, our Account Manager is super helpful and always makes sure we have everything we need for our guests. Thank you

November 2, 2024
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Reply from Keith Prowse

Thank you so much for taking the time to leave a review with us. We really appreciate it. I'll pass on your thanks to John and we look forward to seeing you again at the stadium in the near future.

Rated 5 out of 5 stars
Keith Prowse logo

Reply from Keith Prowse

Thank you for leaving a review with us. We're delighted to hear that all your guests have a fantastic time with us at the stadium. We hope to see you at another match in the future.

Rated 5 out of 5 stars

Allianz Twickenham International.

excellent atmosphere, polite and helpful staff. Thank you Patrick

November 9, 2024
Keith Prowse logo

Reply from Keith Prowse

Thank you for leaving a review on Trustpilot. We're delighted to hear that you had a great experience at the stadium and look forward to welcoming you back for another match in the future.

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