I returned the item as it was not as advertised paid postage both ways but am unable to get my refund Very poor customer service
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Absolutely agree with previous comments. A realistic puppy? WHAT A JOKE!!! Some videos seen on Pinterest ads are deceitful and show real live puppies making you believe that"s what you'll get. NOOOO... See more
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84 reviews
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I ordered a crystal mug as a Christmas…
I ordered a crystal mug as a Christmas gift, and it looks nothing like the mugs on the website. It’s so cheap and ugly.
December 11, 2024
Unprompted review
FRAUDULENT
I rate Kelansu as a minus 10. I received my order 12-9-24. These 'cups' are advertised as being made of Agate, Crystals, or Minerals. They are nothing but colored Fiberglass with a stainless steel liner. TOTALLY WORTHLESS SCAM. If you have already ordered from them, call your state attorney general and have them file a Class Action Lawsuit. If you haven't ordered from them, DON'T !! Another Chinese ripoff.
December 9, 2024
Unprompted review
I ordered the crystal mug with read…
I ordered the crystal mug with read crystal and Geo's for decoration. The cup I received is a baby cup with metal inside and PLASTIC on the outside. I paid $35.00 for this mug and I wouldn't give it to a child----it's so very cheap.
Darlene Cuevas
309 Michelle Linnea Drive #8
Charlotte, NC 28262
704-787-5233
I need instructions on how to send this back.
Thank you
December 4, 2024
Unprompted review
Kelansu is a scam company. DO NOT BUY FROM THEM
This is the worst company and such a scam. We ordered a crystal mug and it was a plastic small mug unusable and definitely nothing like the picture. The company is the worst to try to return things and get a refund. Definitely not a legitimate company do not order from here. They are scammers of the worst kin!!!
December 9, 2024
Unprompted review
They deserve a negative star .Total scam!!!
They deserve a negative star . That’s a scam. That’s horrible . It’s a total scam. I also felt for the crystal mugs advertised as natural, mineral , exclusive gift and bought 4 for my family and it is garbage. I paid $125.00 dollars for all of them and I wouldn’t give it to anyone. Made with resin and badly painted. I hope they regret the money they get from people that work hard.
November 10, 2024
Unprompted review
If I could give less than 1 star I…
If I could give less than 1 star I would. I purchased the “New Mineral coffee mug”which was beautiful in the photo and description. However when the product was received the mug was neither beautiful or crystal! It looked like a third grader could do better. It appeared painted on acrylic mug. When I went to the web site there was no way to get satisfaction. It seemed like I was going in circles trying to find contact information. This whole site seems to be fraudulent!!
December 2, 2024
Unprompted review
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