While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I’ve lost a lot of weight so needed new bras. The kendally bra sounded ideal when ordering a 38A. Their page does not tell you that what you’ll receive is a small, medium, large, or as I received an e... See more

Rated 1 out of 5 stars

SCAM! Ordered 2 bras in appropriate size. Took 21 business days to get here. Cheap, see thru, sewn off center, would not hold side clasp together. Due to no manufacture damage. No refund. No matt... See more

Rated 1 out of 5 stars

Don’t waste your money. Customer service is extremely poor. Bras are “ok,” but certainly not worth even the paltry $10-$20 when purchased. Fit, quality, comfort, all poor. Size isn’t indicated on... See more

Rated 1 out of 5 stars

This is a scam company. They sent two inferior bras, and when I asked for a return they denied taking them back or giving me a refund. They asked for pictures and detailed information which,... See more

Company details

  1. Lingerie Store

Written by the company

We are an online shop offering real bras for real women. We know how personal and intimate your bra is. Finding that proper fit, support and comfort for you is our mission. No sale is final if you ever need to exchange or return our products.


Contact info

1.1

Bad

TrustScore 1 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was highly disappointed with the poor quality of material and construction of bra

I was highly disappointed with the quality of the bra. The cup size chart was not accurate. I wear a "D cup", the sizing chart does not have a choice of cup sizes. I ordered a 3XL, which is the size the chart indicated I should order. The cup size in the bra was very small, possibly fitting an A cup. The quality of material and construction of the bra was very poor. There are so many things the manufacturer would need to do to have the bra be somewhat acceptable. I would avoid this product all together if you are any larger than a B cup.

October 19, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

They took money from my account and never mailed the bras. I contacted customer service 3 times and kept getting emails saying they were taking care of it but this has been two and half months now, no money returned and no shipment. I reported to BBB.

August 16, 2023
Unprompted review
Rated 1 out of 5 stars

This bra is POOR QUALITY

The Comfy Corset Bra Front Cross Side Buckle is poor quality, does not offer any support. The advertising is deceiving. The sizing guide is a joke. I wear a size 38DD and bought 3XL according to their chart. There is absolutely NO support. It’s not worse than a leisure bra. The material feels like that of pantyhose. They refused to refund me because there was no defect and offered 10% refund. The fine print should be clearly indicated when ordering.

August 25, 2023
Unprompted review
Rated 1 out of 5 stars

Half the bras are defective

I ordered 4 bras. 2 are 3x and fit fine, 2 are 2x and I don't try them since I barely fit into the 3x (I am currently working on losing weight, so I knew I could eventually use them.) The problem lies with the 2 blue bras I purchased, one in each size. The beige bras have nice, smooth padding and I will actually be able to wear them. The padding on the blue bras is defective and makes me look like I have deformed breasts. I sent the company pictures and they claim that it's not a defect. They are obviously scammers, because anyone looking at the bras can see that they are defective. I wish I had read the reviews before making this purchase. This has to be one of the worst companies ever.

September 3, 2023
Unprompted review
Rated 1 out of 5 stars

Read their return policy!

Well, I'm in the same boat as all the others. I failed to read the return policy, and I am now stuck with two ridiculously low quality, ill-fitting 'bra's that I will end up donating or using as rags. What a waste of money! They are NOTHING like they portray in their ads. Next time I will definitely do more research on returns before I throw my money overseas.
Kendally, PLEASE do not respond with some useless 'gift'. I'd like nothing better than to forget you exist.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a total sham

This company is a total sham. Such poor quality, and you do not get a refund. I will throw the bras in the trash and mark it up to lesson learned. I hope everyone thinking of ordering this stuff will think again.

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

Placed my order first part of September, I just received the items. They are not as advertised, inferior material, do not fit the way the pictures show, demonstrations do. I read the return policy and have decided to keep them to avoid any more dealings with this company. Would not recommend doing business with them.

October 18, 2023
Unprompted review
Rated 1 out of 5 stars

Not a good experience

Not a good experience. I ordered two bras and when they came they were way too small. I asked to send them back and had to take pictures of the product and the label and send to them. Then I get an e-mail stating it would be too expensive to send them back to Asia and they would offer me a 15% refund. Will definately read reviews before I purchase off
Facebook again! This is not a good company to work with.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy Kendally bras

I bought two of the kendally bras. They are terrible. Do not buy them! The pads are lumpy and the support is a joke. I tried to get a refund as soon as the package arrive and I tried them on. The refund was denied because the bras weren't damaged. Maybe not damaged but they weren't made as shown on the website or in the pictures. FALSE ADVERTISING!

September 24, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered 2 of their bras at the same…

I ordered 2 of their bras at the same time a white and a black!!! The black arrived but took forever!!!! I still haven't received the white one 8t has been months since ordered!!!! Now trying to get my money back we'll they say I have so many hours to cancel,how is this apply if I HAVEN'T EVEN RECIEVED IT YET!!!! Piece of s^#@ company and sizes run small!!! Don't order from this company!!!
Discussed and disappointed!

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered bras in August and did not…

Ordered bras in August and did not receive them until October. I ordered according to their size chart. They did not fit, the bands that criss-cross did not connect right. Contacted them, they stated basically so sad too bad!!! Thank you for giving us your money, we are NOT giving it back. But go to this link and we will give you a free gift...OMG REALLY! I wish I would had looked at the reviews prior to ordering 5 bras. How can a company that sell clothing get away with this practice. They are not a brick and mortar building and there customers are stuck with their size charting, which apparently is wrong. So when you try to return them because of that reasoning, you cannot.

October 16, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM Do not Purchase

I received all 5 Bra's the same size yet non of them fit at all the same. None of them fit like the advertised description, the lace doesn't fit or stretch over your boobs like the picture shows.... Scam!!!! Then you tell them and they will not refund you anything even though it's their flaw of a design... Do not order Kendally Bra's Scam Scam Scam /// I wish I would have read more reviews before ordering because they warned me and I didn't listen. Don't be scammed, stay away!

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

Complete and total crap

Complete and total crap. They won't return it because they know it's crap. I dislocated my shoulder and can't pull the bra over my head like that and they didn't make it clear that it doesn't latch in the back. Furthermore, they do NOT fit as shown in the ad. Run don't walk away!!

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

NEVER deal with these guys

Ordered black and beige. Received black and PINK! Also ordered up two sizes to XXL. These would barely fit my 6 year old skinny granddaughter. took over a month to receive.

October 15, 2023
Unprompted review
Rated 1 out of 5 stars

These bras are not as advertised

I have just received my order, and I am disgusted. These bras are of extremely poor quality, not at all what I expected. I have reached out to begin the return/refund process, but after reviewing their return policy I am afraid I will be stuck with a bunch of bras that I will never wear. Going forward I will order from more reputable companies.

October 15, 2023
Unprompted review
Rated 1 out of 5 stars

**********BUYER BEWARE**********

**********BUYER BEWARE**********
I ordered my bra on 09/10/23 and IM STILL WAITING FOR IT! I wish I would have seen these reviews BEFORE ordering.

There’s no customer service whatsoever ever besides asking for more patience. I’m disgusted by this place. They know what they are doing. And now I hear the bras are extremely uncomfortable?!!

Don’t buy from these people, I urge everyone who’s had a bad experience with them to report them to the better business bureau. There’s powers in numbers. It’s obvious they do not care abt customer service. They don’t deserve to be in business, bc this is no way to run one.

But don’t buy these bras. It’s been 37 days and I’m still waiting for mine.

October 15, 2023
Unprompted review
Rated 1 out of 5 stars

False Advertisement

I FINALLY received my order today, Oct. 14, 2023, a month after ordering! I had tried to track or contact them each week, no communication.
I ordered a 6X since usually mail order runs small. My normal size is 3X, 48C.
The bra is poorly made. The insert pads are all folded over and show bad under a shirt. The width was perfect size, but the length from the shoulder straps to the armpit is way too long. Can sew and fix both of those things, but not the next...The worst problem, that I can't fix, is that it does not hold up your boobs! Really is false advertisement.
I will send this back, but not sure if or when I'll get a refund!

October 14, 2023
Unprompted review
Rated 1 out of 5 stars

I echo what everyone else has written

I echo what everyone else has written. The items I ordered did not arrive and the time promise. The tracking number they sent didn’t work. The bras are extremely uncomfortable, I’ll fitting and really just cheap. Also they aren’t sized correctly. When I reached out to customer service, I had to try three or four times and it took about 10 days for them to respond. And they refused a refund. Just kept emailing me back-and-forth with ridiculous excuses. I would never buy another product of any kind, bras or otherwise, from this company.

September 30, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look