They damage car and don't want anything to do with it now they done £170 worth of damage after charging me an extra £25 for work they quoted me £200 I had to pay £225 then they tell me. About the dam... See more
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Do NOT go there, over priced and rude I brought in my own spare part, and was told fitting the part would be a lot cheaper than formula 1 down the road. Was charged £50 for the 15 minutes job!! Oth... See more
Had a tow bar fitted to our 2017 Land Rover Discovery Sport last year. I asked for the steel bar that was removed as part of the installation to be returned to me, because the steel bar has to be fit... See more
Awful. Booked a tow bar fitting. Arrived at allocated time. Received a call after a few hours to notify a delay and then half an hour later received another call to say they hadn’t got the right parts... See more
Company details
Contact info
186 Carlton Road, NG3 2BB, Nottingham, United Kingdom
- 0115 9502114
- info@kensautospares.com
- kensautospares.com
Hasn’t replied to negative reviews
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Great, friendly service. Reliable & trustworthy.
Found them on the web, rang them up to check some details. Received the correct product first time at a great price. Can't fault their service or speedy turnaround.
They delivered exactly what they promised
These people quoted over the phone were helpful in the day and stuck with the price quoted and the time they said the job would be done by.
good service, pleasant to deal with
Fixed a towbar to our car, job completed exactly at time stated and very satisfactory. A most pleasant person to deal with, would have no hesitation in returning if other work needed doing.
Superb advice and installment for tow bar.
My first call for all accessories to our car
excellent service
good service right through from booking to the quality of fitting and customer service.
Great service
Thanks very much for a quick and faultless fit of my tow bar. You kept me updated and well informed
Very efficient and superb service
Kens Autos initially fixed a problem I was having with my car by replacing the timing chain. After a few months the engine started making the same noise, I took it back to Kens Autos and they were very quick to rectify the issue. Would recommend them to anyone!
Didn't get what I ordered.
Being a novice caravaner, I ordered what the caravan dealer told me to and assumed that it what was fitted and I paid for. Not true - I did not receive what I asked for and am waiting for a response as to how this will be fixed. As a result, even if the correct fitting is done, I will not be recommending this company to friends. Very disappointed as it has put a bit of a damp squib on my first caravan experience.
Towbar & Bike carrier.. Brilliant!
Just had towbar fitted to car and a new whitter 3 bike carrier.
Excellent service really pleased with the product as so much more secure than the conventional carriers that are held on with "string".
Very pleased with the service, especially as they put the bike rack together and showed me how to use and threw in the number plate... great value-add.
Thanks to Zar @ Kens Auto Spares.
Fast and friendly service
had a towbar fitted just before the bank holiday, they squeezed me in and saved my weekend. Very pleased with both the service and the price. Went to them after reading reviews on here and happy to add to those.
One highly delighted customer.
Very impressed with the attitude and service, brilliant job, very pleased and would not hesitate in recommending you to others.
Pleasure to deal with such a professional company who do want you want them to do and at a keen price.
Thank you very much.
Towbar for bike rack
V helpful in discussing merits of various bike racks available to fit towbars.
Fitted towbar, provided bike rack - all perfect, very civilised, articulate, doing the job on time.
Definite recommend.
Steve C
5 star service in every respect
I have used Kens Autos in the past and again now and am happy to recommend them to friends and family
great service and nice people to do business with
we rang kens autos after being let down by another local supplier who failed to turn up on an appt to fit us a tow bar, kens autos were very knowledgable and gave me a quote cheaper than the original quote from the other company , they were also able to fit me in at short notice thus enabling my daughter to compete in her horse show on the sunday . great service !!!!
Good customer care makes a change
Very knowledgeable about towbars and fittings,very helpful and patiently talked me through my optiond
Kens Auto Spares makes EACH customer feel as if they are the most important person in the shop!
Hi, Until I started doing business at Ken's Auto Spare, my experience with Auto Parts Service and Dealers have been bad. Very bad. But when I first went in the store I experienced unpretentious cordiality, real interest in my inquiries and honesty. This has been a constant years later. For a fact from the outset my experience at Ken's Auto Spares has been one of coming in contact with REAL, extremely knowledgeable, personable and very highly skilled professionals who convince that my satisfaction as a customer is their chief goal. The level of individual attention that I have both experienced AND witnessed others receiving has resulted in my recommending KAS to as many of my friends and colleagues that have need of ANY auto related service. I think their MOST 'loyalty-engendering' quality is the ubiquitous sense of their quiet integrity which seems to welcome you on entering the store.
Their prices are very very good. And I have come to see that their word can be taken.
I do not hesitate to actively recommend them to those I continue to meet with ANY auto related needs.
Regards
Joseph Bell
Very good advice, service and result.
Various options discussed, this advice was good, installation carried out in timescale and very pleased with end product. Good value for money.
Top quality fittings, fast, efficient and a fair price.
Having trouble getting a towbar, got a difficult car model, where the electrics are,nt straight forward. Get turned down by the bigger companies, worry not. The bigger company recommended Kens Autos, so what better recommendation do you need. The service was A1, we had it booked in the same week, the price was fair, and the work excellent quality.

Reply from KAS
First Rate Service-cannot fault.
Suggested suitable easy to use towbar and fitted promptly.
There were some difficulties due to a conflict with my new car electrics and those in the caravan which meant that the sensor normally fitted to the car to sense voltage drop and only switch on the fridge when towing and allow 12V caravan electrics to work from car battery when engine off would not work properly.
This was sorted by fitting a split charge relay-now works perfectly.
Nothing was too much trouble for them
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