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Rated 1 out of 5 stars

They damage car and don't want anything to do with it now they done £170 worth of damage after charging me an extra £25 for work they quoted me £200 I had to pay £225 then they tell me. About the dam... See more

Rated 1 out of 5 stars

Do NOT go there, over priced and rude I brought in my own spare part, and was told fitting the part would be a lot cheaper than formula 1 down the road. Was charged £50 for the 15 minutes job!! Oth... See more

Rated 1 out of 5 stars

Had a tow bar fitted to our 2017 Land Rover Discovery Sport last year. I asked for the steel bar that was removed as part of the installation to be returned to me, because the steel bar has to be fit... See more

Rated 1 out of 5 stars

Awful. Booked a tow bar fitting. Arrived at allocated time. Received a call after a few hours to notify a delay and then half an hour later received another call to say they hadn’t got the right parts... See more

Company details


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1.1

Bad

TrustScore 1 out of 5

227 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Towbar fitting

I would highly recommend Kens autos as I found them friendly, helpful and very efficient.
Great customer service.

November 6, 2016
Unprompted review
Rated 5 out of 5 stars

brilliant

Knowledgable, talked through options. I found them really helpful. Work done is first class. I would definitely re use them again.

October 7, 2016
Unprompted review
Rated 5 out of 5 stars

great service

Had a towbar fitted, price was excellent and work was completed on time. very happy with the service. thank you.

August 27, 2016
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Had a car key made which wouldn't start the car. When I took it back I was refused a refund and told I would need to pay another £75 for a working key. Definitely would not use them again. Never had such awful customer service

June 13, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

The clutch on my car was on its way out. Called up Ken autos in kenley to get the job done. Got quoted a pretty decent price. They even picked up my car and dropped it back to my house. Even when the petrol ran out they filled up my tank with a £10. I mean which garage does that. None that I have ever been to. I will defiantly be coming back to ken autos and recommending my friends. Can I just say that Costa the manager is amazing polite and obviously loves his job. All I can say is the service was quintessential. Thank you Ken Autos

May 17, 2016
Unprompted review
Rated 5 out of 5 stars

Tow bar

Very pleased with service and quality of work, would use again and recommend.

May 10, 2016
Unprompted review
Rated 5 out of 5 stars

Great friendly service

Having had three tow bars fitted here in the past to various cars I had no hesitation in going back to have one fitted to my 5 series BMW.
They always do a fantastic professional job at a very reasonable price.
Dropped the car off at the prearranged time and was told it would be ready for collection at 2.30 pm. Sure enough it was completed dead on time.So if you are looking for the same friendly, professional attention then look no further than Kens.

May 9, 2016
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, professional and good service

Having decided we wanted a tow bar mounted bike rack, we went into the shop on Carlton Road. Had a good talk with a knowledgeable person covering the types of tow bars and cycle racks. No pressure. Had a look on the Internet and could have got the cycle rack cheaper, but decided to go to Ken's for the tow bar and rack for convenience and service. The tow bar was fitted as agreed and when we collected the car everything was explained and checked.

May 3, 2016
Unprompted review
Rated 5 out of 5 stars

excellent service

Great service, excellent job done, very neat workmanship, you would'nt know that there was a tow bar fitted. Used for the first time this week, everything worked as it should.

April 25, 2016
Unprompted review
Rated 5 out of 5 stars

Towbar Purchase

Excellent experience, Kens were very very helpfull. I will recommend them to everyone. Thank You

April 12, 2016
Unprompted review
Rated 5 out of 5 stars

High standard of customer service

I found the staff to be courteous and helpful. The towbar was fitted as arranged and within the stated timescale. I have used this company several times and have found their work to be of a high standard.

April 9, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant

I had no time so never met the guy but communicated really effectively through email,phone and what's app ,I left my car ion the street I was advised and collected next day after the job was done. Paid on phone when the job was done. Happy with the service.

April 4, 2016
Unprompted review
Rated 5 out of 5 stars

Highly recommend

i highly recommend Kens autos and Zar is a great person to deal with. There is no where in Nottingham better to go

April 2, 2016
Unprompted review

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