From the time I walked into the showroom I felt comfortable and not pressured at all. Matt was knowledgeable, kind and patient sine I am battling Stage IV cancer and am slow and weak. He showed me aro... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brenda and My Michele were both so helpful without being pushy. Both are very knowledgeable and made my husband and myself feel comfortable with making such an important purchase. We thought we were g... See more
Company replied
We had Matt Horner as a salesman. He was very helpful in helping us pick out what we needed for our elderly mother’s shore home. He showed us all the options and was so pleasant as changes kept being... See more
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Brenda and Kevin were awesome! Patient, informative, helpful, with lots of creative ideas and options. We came in to buy one piece of inexpensive furniture for our living room. Walked out of Kensingto... See more
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Company details
Information provided by various external sources
With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about. Our Services: Free In-Home Design Consultations Over 2 Acres of Selection Fast Delivery Full Service Website with Digital Customer Service Deal directly with the store owner Michael mlg@kensingtonfurniture.com or our Customer Experience Manager Michele mtortello@kensingtonfurniture.com.
Zero Risk Returns
Love your room, or we'll replace it for free! We take the fear out of buying!
You have a 15-day period from the date of delivery to make an exchange, no questions asked. Only 1 exchange per customer, per household. Factory Fresh, Floor Samples, and/or Outlet Items do not apply. Sales under $999 do not apply.
We will pick up the returned items at our earliest availability and will provide a loaner piece until the new selection arrives (customers may not keep the returned items as a loaner until the new piece arrives).
Contact info
200 Tilton Road, 08225, Northfield
- (609)241-9102
- mlg@kensingtonfurniture.com
- kensingtonfurniture.com
4.9
Excellent
385 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Barbara and Michelle were very nice and…
Barbara and Michelle were very nice and helpful. I don't like that they charge you 3% for using a credit card!😡
June 4, 2026
Barbara was great showing me a variety…
Barbara was great showing me a variety of dining tables and chairs. We also looked at some cocktail and side tables. Very easy and simple to purchase
June 4, 2026
Reply from Kensington Furniture
Thank you for your kind words & for choosing Kensington. Barbara & I are grateful. Michael/owner
Reply from Kensington Furniture
Thank you for your kind words and choosing Kensington. Yolanda & I are grateful. Michael/owner
Lisset was amazing
Lisset was amazing! Very knowledgeable, friendly, professional and patient!
June 3, 2026
Reply from Kensington Furniture
Thank you for your kind words and choosing Kensington, Lisset & I are grateful. Michael/Owner
David Schultz listened to what we…
David Schultz listened to what we wanted and helped us find the right items for our needs. He was very knowledgeable on all items we were interested in.
June 2, 2026
Reply from Kensington Furniture
Thank you for your kind words and choosing Kensington. David & I are grateful. Michael/owner
David was a great salesperson
David was a great salesperson. The furniture is definately good quality, and we will be putting it to the test.
May 26, 2026
Yolanda was very helpful and…
Yolanda was very helpful and knowledgeable about their inventory. She was very pleasant and we really enjoyed the experience. Thank you!
May 25, 2026
Reply from Kensington Furniture
Thank you for your kind words + for choosing Kensington. Yolanda & I are grateful. Michael/Owner
Matt was helpful with the entire buying…
Matt was helpful with the entire buying experience. This will be our second sectional from Kensington and the quality and customer service keeps us coming back.
May 25, 2026
Yolanda was extremely helpful and…
Yolanda was extremely helpful and patient throughout the sales process. Very knowledgeable will definitely continue to buy furniture from her at Kensington.
May 23, 2026
Reply from Kensington Furniture
Thank you for your kind words & choosing Kensington. Yolanda & I are grateful. Michael/Owner
Pleasant Shopping Experience
Yolanda was knowledgeable, helpful and a pleasure to work with!
May 22, 2026
Reply from Kensington Furniture
Thank you for your kind words & choosing Kensington....means a lot to Yolanda & me..
Michael/owner
David
David, Michelle & Lissette certainly went above and beyond to help us plan and finalize our new bedroom. They are patient, kind and professional in all they do to help! Thank you…
May 21, 2026
Reply from Kensington Furniture
thank you so much for your kind words and for choosing Kensington. David, Michele, Lisset & I are grateful. Michael/owner
Yolonda was very helpful.
May 20, 2026
Reply from Kensington Furniture
Thank you for your kind review and choosing Kensington Yolanda & I are grateful. Michael/owner
Sales person was extremely helpful and…
Sales person was extremely helpful and knowledgeable. Lots of merchandise from which to choose.
May 18, 2026
Reply from Kensington Furniture
thank you for your kind words & choosing Kensington.
Danny greeted me when I walked through…
Danny greeted me when I walked through the door and listened to what I was needing without being misdirecting or commission driven. I appreciate that.
The store was very clean and replete with choices throughout the price ranges.
Kensington has been my family's choice of furniture store my whole life and I am 68!
May 17, 2026
Yolanda took me right to the Canadel…
Yolanda took me right to the Canadel station and matched my chair and placed the order. One of the salesmen helped me load it back into my car. All very pleasant. Couldn’t ask for better service.
May 17, 2026
Shopping at Kensington never…
Shopping at Kensington never disappoints. The service is excellent and the quality top notch! To make matters even better, everything was 40% off!!! Buy local, support this family business!
May 17, 2026
Reply from Kensington Furniture
Thank you for your kind words. Brenda & I are grateful. Michael/owner
Reply from Kensington Furniture
Thank you for your kind words. Dave & I are grateful, Michael/owner
Your sales person Dan is awesome
Your sales person Dan is awesome, he really took his time looking and helping me find the perfect size tables.
May 16, 2026
Reply from Kensington Furniture
Thank you for choosing Kensington + taking the time to write such a kind review. Michael/owner
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