From the time I walked into the showroom I felt comfortable and not pressured at all. Matt was knowledgeable, kind and patient sine I am battling Stage IV cancer and am slow and weak. He showed me aro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about. Our Services: Free In-Home Design Consultations Over 2 Acres of Selection Fast Delivery Full Service Website with Digital Customer Service Deal directly with the store owner Michael mlg@kensingtonfurniture.com or our Customer Experience Manager Michele mtortello@kensingtonfurniture.com.
Love your room, or we'll replace it for free! We take the fear out of buying!
200 Tilton Road, 08225, Northfield
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can’t say enough to recognize our salesperson, Steven. He was very helpful and professional when helping us find our perfect pieces we were searching for. We will be back and in the meantime will recommend Kensington Furniture.

Reply from Kensington Furniture
My wife and I felt the staff was very helpful in meeting our needs. The manager and design staff did an excellent job. They have a wide variety of beautiful furniture at affordably pricing.

Reply from Kensington Furniture
Matt was wonderful. He kept on touch but we ended up going back on a day he was off. A really nice and patient woman helped us today with all of our final decisions. Still waiting for the process to be complete, but so far so good.

Reply from Kensington Furniture
Matt was great about finding what we needed for our new house. Price was great

Reply from Kensington Furniture
Brenda Platt is a tireless superstar!
Love the warm & welcoming feel from the first step into the store to the friendly exit!
Your furniture options were a pleasant change from the same old same old from your competitors.
I didn’t love the 3% up charge if using a credit card. I didn’t feel your prices reflected the savings on your part.
Steve made our buying experience quick, painless, and detail oriented. Hoping for a quick delivery, but other than that (getting delivery) it was wonderful!

Reply from Kensington Furniture
Brenda was amazing, knowledgeable, friendly and resourceful!! Great experience.

Reply from Kensington Furniture
Yolonda and Danny were wonderful attention and knowledgeable they were more than helpful and would recommend them to anyone

Reply from Kensington Furniture
The way the sales man helped my mother through the process.
Our salesperson Lisset is great she is knowledgeable and helped us put together the best furniture ideas for our new purchase.
Brenda was very helpful in guiding us to find what we were looking for and made it very simple to complete everything. Thank you Brenda.

Reply from Kensington Furniture
Brenda was a great help in choosing fabric colors, and very patient

Reply from Kensington Furniture
David did a wonderful job helping us out, great experience! Thank you!

Reply from Kensington Furniture

Reply from Kensington Furniture
Sales person was excellent. Ask me again when delivery is complete
My salesperson, Yolanda, was very pleasant and very helpful.
The manager was also helpful.

Reply from Kensington Furniture
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.