Kensington  Reviews 2,359

Kensington is fantastic! On my recent private tour of India, Nepal and Bhutan I enjoyed extraordinary service everywhere I went. I don’t know how the company does it but all the details and logistics are handled expertly.

What can I say, everything was over the top perfect. The guides were great, the hotels were great, everyone was where they were supposed to be when they were supposed to be there. They hand held us through airport and train check-in and escorted us right up to security. On the other end, the next guide was waiting and ready to take us on to the next adventure.

Everything- the roads, the people, the places, the food. What made this trip exceptional was the knowledge shared by our wonderful tour guide, Mohammed and the terrific driver, Omar. We learned so much and they were a source of fun and warmth and generosity!

We didn’t have to worry about getting to and from places. Our guides were all fantastic. We didn’t have to worry about buying tickets to places or trains. Our hotels were beautiful. Overall it was a great experience. I will use them again.

I was impressed with the expertise of the Destination Expert. She was knowledgeable and thorough. She accommodated all my preferences and requests, and she was a joy to work with.

The three Guides and Drivers also had considerable knowledge of their locations and were very professional. They each were very pleasant and personable!

I appreciated immensely the opportunities to eat at the restaurants that provided local foods prepared by local people. I was also very grateful to be able to add on activities! The trip was an experience of a lifetime that I will never forget.

This trip to China was a long time dream come true for me. Kensington did an outstanding job of putting the trip together and taking care of every detail prior to us even arriving. Then once we arrived, everything was set and we were able to just enjoy the vacation. The fact that it was a private tour with just my 7 family members and we had an English speaking guide and a driver every where we went, made it one of the best trips we have ever been on. Highly, highly recommended.

Working with Kensington Tours for our Egypt trip was a wonderful experience. Moe Sami was professional, responsive , and incredibly helpful throughout the planning process.He made everything smooth and stress-free, paid attention to details, and helped create a memorable itinerary for us.We truly appreciated his patience and excellent customer service.Thank you for helping us plan such a special trip.

The planning, the guides, the fantastic hotels! Everything was perfect

This trip could hardly have been better,well arranged by the Kensington representative. The guides were outstanding, particularly two, who went far above and beyond what I could reasonably expect. The hotels were appropriately four-star. The only trips on the trips were self-inflicted. I can't give Kensington credit for the Scottish weather, which was sunny and temperate with the exception of part of a day.

The trip experience was very good and enjoyable. All the guides and driver's met me on time without any hassles. The guides were very knowledgeable and polite and easy to understand. All round a very well executed trip.

Kensington always provides us with the best accommodations and experiences the locations have to offer and are super flexible in providing just what we are seeking.

My clients said this trip exceeded all their expectations. Their private guides were outstanding, hotels were outstanding, service over the top. This trip will be remembered for a long time. Sepi was so easy to work with. Responded to my requests quickly. I would highly recommend Kensington Tours for clients that expect perfection, they definitely got it on this trip.

Our travel consultant Helen was fantastic. She planned our trip to Greece & it was incredible, from the guided tours to the hotel selections. All top notch!
I highly recommend Kensington for your travel plans.

Aboud worked with us to plan a bucket list trip that combined Uganda, to trek the mountain gorillas, and the Arabian Peninsula, to explore Oman and the UAE. He is extremely knowledgeable about these regions and listened carefully to and prioritized our interests. In planning the itinerary he was flexible and willing to make changes when we needed to change our departure date. Aboud's on the groud information fully prepared us for three days of mountain gorilla and chimpanzee trekking. Unfortunately our Arabian Peninsula portion of the trip needed to be cancelled at the last minute due to unforseen events and the 24/7 Kensington team guided us in revising our travel plans.
Smith was our driver/guide on the ground in Uganda. He is a delightful and entertaining travel companion. He "made things happen" as needed and is very knowledgeable about Ugandan culture, people, wildlife and terraine. Our travels with him exceeded our expectations.

The accommodations were first class and the guides were beyond expectations.

Our vacation planner Sunita Singh, all the guides and drivers and Vietnam in general.

Thomas helped us plan our trip. Extremely attentive, thoughtful, and helpful in planning our itinerary. Always readily available for any new thoughts or modifications in our travel plans. When we travelled there were no surprises. The accommodations, guides, and day trips were all wonderful and as advertised.

Kensington created a personalized experience based on the different activities we wanted to do in New Zealand. This was a mommy daughter trip and I wanted to make it special. The booking process was easy to do and had many chances to change the itinerary to add excursions. Our accommodations were 1st class as well as the companies they used for their tours. With the private tours, you get the chance for the guides to go deeper than just the rehearsed information. The country is beautiful and our trip was well rounded in seeing all the different locations of wineries, mountains and lakes. The fact that we did not have 1 problem arise was amazing. I will absolutely be using Kensington again.

Lovely trip, nice accommodations, excellent breakfasts. Very pleased with the itinerary

We had an incredible experience booking our London and Paris getaway through Kensington Tours. Everything was seamless, thoughtfully planned, and completely stress-free.

What really stood out was the attention to detail, they went above and beyond to make our trip special. Coming back to our hotel room to find champagne and chocolates waiting for us on our anniversary was such a thoughtful touch.

A special shoutout to Hugo, our Destination Expert, who made sure every part of our trip was perfectly executed. Thank you!!