Kent picked up my goods from Perth, Australia in April. I was concerned about the way items were just stuffed in boxes, but was assured that 'proper packing' occurred at the warehouse. I chose Kent be... See more
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See what reviewers are saying
If I could give no stars I would. Very poor packing, very poor contents listing for international move. Delivery transferred to White and Co for delivery. Cost to deliver charged as much as already p... See more
Definitely I will not recommend this company. They are very quick in replying and answering questions till you pay them, as soon as a problem happens, they will totally ignore you. I have used th... See more
Everything was perfect, from the initial contact right up to receiving photos of the furniture etc installed in the new flat 500 miles away. Pre remove contact was very understanding of our needs and... See more
Company details
Written by the company
We are a small transport and removals business with extensive experience with long route transportation and short route multi-drop deliveries. We also carry out office and house moves, specialist antique and fragile items and freight haulage. We aim to provide affordable prices for excellent service. We believe in the good old "customer is king" ethos and we apply it to how we operate. We aim to deliver an above board service, with fast and efficient deliveries across the South East and Mainland UK.
Contact info
9 Lamplighters Close, DA1 1TB, Dartford, United Kingdom
- 01322 643243
- Contact@kentremovalsltd.co.uk
- kentremovalsltd.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Highly recommend
I had 1week to arrange a move, Tony at Kent Removals couldn't have been more helpful. The quote was good, communications were excellent, including the day before the move and on the day from the driver himself. Tony was helpful, professional and friendly, I would definitely recommend and use them again, many thanks
Professional, Helpful, Happy Movers!
Kent Removals were very professional and got the job done! At every turn, they were extremely helpful and the whole team had positive attitudes! We were very happy with the 5 bedroom house move they carried out for us and would employ them to help us with future house moves. Thank you so much Kent Removals!
I called Tony 2 days before moving home…
I called Tony 2 days before moving home as my existing removal company cancelled on us. Tony was extremely understanding and helpful and arranged a fantastic / professional service at the drop of a hat. Cannot recommend this company enough. Thanks team.
Moving Across London
Tony coordinated my move across London. He was extremely courteous and accommodating. The price agreed upon was entirely reasonable. Two people arrived for my move promptly, they worked quickly, efficiently and safely to disassemble and reassemble my furniture and nothing was damaged. Overall, excellent work. 10/10 would use again.
Brilliant, reliable and courteous service at a good price
We contacted Kent Removals with a very last-minute and urgent removal request. It was an absolute pleasure to speak with Tony who was extremely friendly and in no time managed to find a solution to our problem.
Literally 3 hours later, a removal van turned up! Amazing service, very good value and most importantly, trustworthy.
Special mention also to the driver Ivan who was brilliant, courteous and efficient. I will certainly use Kent Removals again.
Thumbs up!!
Kent removal is a one of a kind Moving Company that cares about their customers and take pride in their work. Dennis is not only professional but also very friendly and responsive. Easy to deal with and excellent customer service. Recommended to all.
Charged £600 more than quoted
After reading positive reviews, I decided to get in touch with Kent Removals. they were quick to initially respond and seemed professional. They set up a Zoom meeting so they could look at my items in order to be able to provide an “accurate“ quote.
On the day of my move, I was charged £600 more than what I was quoted (this is 177% of what I was quoted). This is despite the fact that they had seen ALL my items.
Subsequent attempts to resolve the issue was unsuccessful. The person who had done the survey admitted that I had shown all the items that needed to be moved and said although it was his fault, “the manager was not budging” with no further explanation.
At this point, I looked at complaining to the Removals Ombudsman which regulates removal companies but realised that I can’t take my case to removal ombudsman because this company is not a member of them.
Having seen all the items which needed to be moved before being quoted and being charged 177% on the day of the move, this company at its best is incompetent or at worst they quote less than what the job is worth but on the day charge a lot more, either way I would never consider this company in future and wouldn’t recommend them at all. Please don’t be fooled by what you are quoted as this won’t be what you will be paying.

Reply from Kent removals LTD
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