Kershkicks Reviews 

279
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and authenticity of products, finding items exactly as described and genuine. Many highlight the fast, reliable delivery and well-packaged orders. Reviewers also appreciate the friendly, helpful, and knowledgeable staff, frequently noting excellent value and competitive pricing. However, some customers encountered issues like damaged packaging upon arrival or receiving products not new as expected. Others reported unclear communication about delivery times and found inquiries went unanswered, causing frustration with order status and delays.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality of items, authenticity,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers expressing satisfaction,... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, friendliness, and... See more

Price

Users describe positive interactions with price, frequently highlighting great prices and good deals,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have bought multiple items from Kershkicks on eBay livestreams. Host Callum, always engaging and describes and shows the products clearly on screen and responds to buyers queries realtime or follows... See more

Company replied

Rated 5 out of 5 stars

I've ordered multiple times from eBay livestreams and I've not been disappointed at all. Quality items and great prices, well packaged and quick delivery. I would recommend purchasing from them and it... See more

Company replied

Rated 5 out of 5 stars

Purchased a pair of yeezy boost trainers for my daughter in October as a christmas gift. Christmas day and the shoes were too small. Email sent to returns at Kerschkicks and had a reply promptly. Was... See more

Company replied

Rated 5 out of 5 stars

Always shop for my boys here. Reliable customer service and fabulous goods. More Christmas shopping to do so I’ll be back you never let us down. Prompt postage and well packed def recommend these guys... See more

Company replied


Company details

Written by the company

KershKicks, founded by brothers Sam and Ben Kersh in August 2019, is a premier Buy-Sell-Trade sneaker store with locations in Manchester’s Northern Quarter, Liverpool, and Glasgow's Italian Centre. Today, KershKicks has become a key player in the UK's sneaker and streetwear scene, known for its carefully curated, 100% authentic range of rare and exclusive sneakers. Catering to a loyal customer base, including Premier League footballers and UK rappers, KershKicks offers a unique shopping experience for sneaker enthusiasts. Whether you're looking to buy, sell, or trade sneakers, their expert team is dedicated to helping you find the perfect pair from their extensive collection.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

279 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(279)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent staff

Excellent staff, quality products. 100% recommended.

July 18, 2025
Unprompted review
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Reply from Kershkicks

Thanks so much, Enaitz! We’re thrilled you were happy with both the service and products. Your recommendation means a lot!
– Team KershKicks

Rated 5 out of 5 stars

Travis Scott Phantoms

Found a pair of Travis Scott phantoms for a steal, worked out a price every one was happy with and the two boys service was top notch. Will definitely be back again.

July 16, 2025
Unprompted review
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Reply from Kershkicks

Appreciate the great feedback, Steven! Glad we could hook you up with a solid deal on the Phantoms and that the lads looked after you — we’ll be ready to welcome you back anytime!
– Team KershKicks

Rated 5 out of 5 stars

Glasgow Labubus

I picked up a couple of Labubus in the Glasgow store with my daughter. I’d been worried online about authenticity issues and whether they would be genuine. But KershKicks turned out to be 100% genuine. Big shout to the young gent in the store, he was top class.

July 18, 2025
Unprompted review
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Reply from Kershkicks

Thanks a lot, Barry! We’re really glad you and your daughter had a great experience in our Glasgow store and felt confident in the authenticity of your Labubu picks. Big shoutout passed on to the team — especially the young gent!
– Team KershKicks

Rated 5 out of 5 stars

Amazing store great staff and…

Amazing store great staff and outstanding clothes and shoes

July 18, 2025
Unprompted review
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Reply from Kershkicks

Thanks so much, Christian! We're really glad you had a great experience — the team will be buzzing to hear your kind words. Hope to see you again soon!
– Team KershKicks

Rated 5 out of 5 stars

Absolutely brilliant business

Absolutely brilliant business. Very quick communication. Amazing quality authentic items.

July 17, 2025
Unprompted review
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Reply from Kershkicks

Thank you so much, Jurga! We really appreciate your kind words and are glad to hear you were happy with the service and quality. Hope to see you again soon!
– Team KershKicks

Rated 5 out of 5 stars

Fabulous shop

Fabulous shop, my daughters goto place for Labubu’s
Staff are very friendly and welcoming and all genuine merchandise. Quality shop and highly recommended

July 15, 2025
Unprompted review
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Reply from Kershkicks

Thanks so much for the great review, Paul! We're really glad to hear your daughter enjoys the Labubu range and that you had a positive experience with our team. Hope to see you both again soon!
– Team KershKicks

Rated 5 out of 5 stars

Genuine Labubu

Genuine Labubu!

Got one of the Labubu toys for my daughter. It’s the genuine toy which can be verified by using the QR code on the toy. Also, happy with the secure and super fast delivery. Thank you. Will be shopping here again!

July 16, 2025
Unprompted review
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Reply from Kershkicks

Thanks so much for the kind words, Tatyana! We're glad you loved the genuine Labubu and had a great delivery experience. We look forward to seeing you again soon! 😊
– Team KershKicks

Rated 5 out of 5 stars

Got what I wanted!

Managed to get a pair of trainers I've been searching high and low for!. Never heard of this store before but will definitely be a regular shopper in future, thanks!

July 5, 2025
Unprompted review
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Reply from Kershkicks

Hi Tony,
Thanks so much for the kind words! We're glad you found what you were looking for — we really appreciate your support and look forward to seeing you back soon!
– The KershKicks Team

Rated 4 out of 5 stars

Labubu

Bought two exciting macaron Labubus today in Glasgow, sales assistant in store was excellent! 100% authentic however only 4 stars due to the quality of one being poorer than the other

July 1, 2025
Unprompted review
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Reply from Kershkicks

Hi Ariana, thank you for your feedback! We’re glad you found the service excellent and loved the authenticity of your Labubus. As these are blind box items and we don’t manufacture them ourselves, the quality and contents are unfortunately out of our control. We really appreciate your understanding and hope to see you again soon!

Rated 5 out of 5 stars

Labubu’s…

We visited Kersh kicks as my son heard they sold genuine Labubu’s. After buying multiple from other websites that weren’t authentic I was a bit dubious about them, they are 100% authentic and have all the collections available. Friendly staff, who kept my partner amused with trainers while me and my son browsed the Labubu section. Will definitely be back again, great service.

June 28, 2025
Unprompted review
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Reply from Kershkicks

Hi Courtney, thank you so much for the lovely review! We’re glad you felt confident in the authenticity of the Labubus and that our team made the experience enjoyable for everyone. We can’t wait to welcome you back again soon!

Rated 1 out of 5 stars

Really disappointed

Really disappointed. First order from kershkicks. Ordered a pair of dunks in the sale. Tried them but they are too tight, never had a pair before so wasn’t sure if the size would be right. Tried to return using the portal but just get an error message saying I cannot return as the order has not been full-filled. Sent an email last week asking if I can return and mentioning what I have tried but no response. Gutted

June 27, 2025
Unprompted review
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Reply from Kershkicks

Hi Sarahh, we’re sorry to hear about your experience. We can confirm we have not received any correspondence regarding this issue on either of our customer service email addresses (returns@kershkicks.co.uk or sales@kershkicks.co.uk). Could you please check the emails you’ve sent and resend to ensure they’ve reached us? We’d be happy to assist as soon as we hear from you.

Rated 2 out of 5 stars

Very Disappointed

Very Disappointed as i've previously bought from kershkicks in person at events so to have such a poor experience going through their website buying something is very frustrating. I had placed an order on June 21st 2025 and it's now june 26th 2025 at the time of me writing this review and after 2 emails to no response and no other way to contact them I still have no notice of dispatch or delivery which is annoying as the option i chose at checkout was 1 - 2 business days delivery. Its really put me off being a repeat customer.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Kershkicks!

Been trying to source a pair of trainers for a while, found them on the Kershkicks website brand new and in my size. Fast delivery, highly recommend.

June 25, 2025
Unprompted review
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Reply from Kershkicks

Thanks so much, Robert! Buzzing we had the perfect pair in stock and got them to you fast. Appreciate the recommendation — hope to see you back soon! 👟💥

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Easy tracking
Great quality

June 16, 2025
Unprompted review
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Reply from Kershkicks

Thanks, Thomas! Glad everything was smooth from delivery to quality — appreciate you shouting us out! 🙌📦

Rated 5 out of 5 stars

Labubu

Bought a labubu from Kershkicks. Very fast delivery and genuine product.

Great service and will buy again.

June 18, 2025
Unprompted review
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Reply from Kershkicks

Thanks so much, Kalvin! We're really glad the Labubu arrived fast and met your expectations. Appreciate the support and look forward to your next order! 🙌✨

Rated 5 out of 5 stars

Just got a labubu

Just got a labubu for my sons birthday ligit absolutely love it will be getting again just gutted my autistic son saw the delivery box and opened the box and hes now got his present early.

June 18, 2025
Unprompted review
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Reply from Kershkicks

Thanks so much, Chelsea! We're really glad to hear your son loved the Labubu — even if he got to it a bit early! 😅 Hope it made his day extra special. We’d love to help again anytime! 💚🎁

Rated 5 out of 5 stars

100% Authentic and Verified

I've now bought 2 Labubu from this store and both were verified as 100% authentic.
It has become impossible to buy these from POPMART, and as my kids and I love to collect these, we have had to try and find them in stores. Initially I was dubious about whether or not these Labubu would be genuine, but having had 2 verified now, this is the only place I trust to buy them from. I would love to be able to buy the box of 6, but I will have to settle for buying singles for now!
Definitely recommend purchasing from here, especially if you are an actual collector and want the real thing

June 17, 2025
Unprompted review
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Reply from Kershkicks

Thanks so much, Carrie! We're proud to be a trusted source for genuine Labubus — especially for collectors like you and your family. We really appreciate your recommendation and support! 💚🙌

Rated 5 out of 5 stars

Super fast delivery!

Super fast delivery of a genuine Labubu. Easy first time ordering and will be making further purchases. Highly recommend this website!

June 13, 2025
Unprompted review
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Reply from Kershkicks

Thanks a lot, Marilyn! We're thrilled your first order went so smoothly and that you’re happy with the genuine Labubu. Can’t wait to serve you again soon! 💚📦

Rated 5 out of 5 stars

Happy customer

Great tracking , fast communication and excellent delivery. Will definitely purchase from you again. Thanks 😁

June 8, 2025
Unprompted review
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Reply from Kershkicks

Thanks so much, Samantha! We're really glad the tracking, comms, and delivery hit the mark 🙌 Can’t wait to have you back for another order soon! 😄

Rated 5 out of 5 stars

Absolutely great company

Absolutely love this company and the products they sell. Got two trainers in a space of a week last month. And now in got a new pair again. Literally have no problems with them at all. Definitely my No.1 place to buy trainers

June 6, 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks a lot, Julian! We’re buzzing to be your No.1 spot for trainers — glad everything’s been smooth and you're happy with the pairs! Appreciate the continued support 🙌👟

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