Dear Keto Supplements I am so so sorry. I posted a review earlier on stating that I had received a damaged package and had emailed you but with no response. But when I looked in my "sent" folder, th... See more
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See what reviewers are saying
Customer service is excellent. Always very prompt replies to queries. Product shipped quickly.
I ordered from Keto Supplements and had a great experience. My order arrived within 2 days via Royal Mail Tracked, and everything was well-packaged. I also used a £20 voucher code, which was a nice... See more
Company replied
I'm thoroughly impressed with this company, as they deliver top-notch customer service. They genuinely prioritize their customers' needs and ensure any challenges are swiftly and kindly addressed. I e... See more
Company replied
Company details
- Health and Beauty Shop
- Fitness and Nutrition Service
- Online Marketplace
- Sports Nutrition Store
- Vitamin and Supplements Store
Written by the company
Optimise Your Brain, Body & Health with Keto Supplements! 🌿 Since 2017, we've been the UK's trusted source for premium ketogenic supplements, biohacking essentials, and brain optimisation products. From Perfect Keto to Kegenix, Nootropics and KetoSports, we support your wellness journey, whether it's boosting mental clarity, enhancing performance, or prioritising health. Shop with confidence and take your health to the next level! We offer fast and reliable Royal Mail Tracked Delivery for peace of mind. Shop with confidence and take your health to the next level! #DrAnnaCabeca #PurityCoffee #KetoBrainz, #RealKetones #Keto Sports
Contact info
The Loft, 65a Grange Rd East,, CH41 5FD, Birkenhead, United Kingdom
- +44 20 8133 9343
- Hello@ketosupplements.co.uk
- ketosupplements.co.uk
Good quick service thanks
September 11, 2025
Reply from Keto Supplements UK
ChatGPT said:
Thank you so much for your review, we really appreciate it.
Delighted to hear you were happy with the quick service, we always do our best to dispatch orders swiftly where we can.
Best regards,
Ray, Keto Supplements UK
Excellent service and clear
Excellent service and clear, timely communication on any delays to orders. Thanks again, Ray.
August 19, 2025
Reply from Keto Supplements UK
Thank you so much for your kind feedback! We're really glad to hear you were happy with the service and communication, we always aim to keep things clear and timely. I truly appreciate your support, and it was a pleasure to assist you.
All the best,
Ray & The Keto Supplements Team
Nice costumer service
Nice costumer service. Forgot to put one promised thing in the packet though -and a bit of a wait. But great products and nice people!
August 5, 2025
Reply from Keto Supplements UK
Hi K,
Thank you so much for your lovely words about our customer service, it really means a lot to us. I’m truly sorry we forgot to pop in one of the promised items and that there was a bit of a wait for your order. We’ll make sure to more than make it up to you on your next shop.
We’re so glad you enjoy our products, and it’s customers like you who keep us going.
Warmest regards,
Keto Supplements Team
Order part complete
Had a minor issue with a part-missing order. The matter was resolved immediately with minimal fuss.
August 11, 2025
Brilliant customer service
Brilliant customer service involving communicating with a human being. Can’t fault the attitude, service and diligence. Highly recommend
July 22, 2025
Unprompted review
Reply from Keto Supplements UK
Thank you so much for your kind words. It’s great to hear that you had such a positive experience with our team. We pride ourselves on being approachable and attentive, so your feedback means a lot to us.
Thanks again for your recommendation!
Keto Supplements UK - Supporting your Wellness Journey Since 2017 🌿
Interesting products
Shipping and delivery was fine, good customer service response about the product expiry date (SHIFT Real Ketones - D-BHB).
June 26, 2025
Reply from Keto Supplements UK
Thank you for taking the time to share your feedback. We’re so pleased to know you had a great experience with us. Our team always aims to go the extra mile, and it’s wonderful to see that reflected in your review.
We really appreciate your support and recommendation!
Keto Supplements UK - Supporting your Wellness Journey Since 2017 🌿
Reply from Keto Supplements UK
Thank you so much for your kind words!
We’re thrilled to hear you felt the service was reactive and customer-focused — that’s exactly what we aim for every day. It’s always a pleasure to support customers like you.
Thanks again for choosing us!
Warm regards,
The Keto Supplements UK Team 💚
Reply from Keto Supplements UK
Thank you so much, your custom is always welcome!
I have been using the drops for a week now but have not not noticed any change?
Have I got it right 2 drops twice a week now but can't feel any differance, am I looking too early?
May 7, 2025
Unprompted review
Reply from Keto Supplements UK
Hi Marysia,
hope all is well. You have left a review for Keto Supplements UK. We do not sell any products of this sort nor have we in the past. May I please ask you to remove your review as it is not intended for our company. Thanking you in advance.
Kind Regards,
Ray
Responsive support
Very responsive to my queries over email - and quick to address any issues (eg billing) that arise. High quality products in my experience.
May 7, 2025
Unprompted review
Reply from Keto Supplements UK
Thank you so much for being such a valued customer. Glad we could help.
Really impressed with the personal…
Really impressed with the personal customer service! Loving the products, especially the cherry flavour! Great prices too!
April 14, 2025
Reply from Keto Supplements UK
Thank you so much for your kind words, it truly means a lot to us! We're so happy to hear you're enjoying the products (cherry is a team favourite too 🍒) and that our personal service has made a difference.
We’re always here if you need anything or have questions and we’ve got some exciting things in the pipeline we can’t wait to share with you soon!
Thanks again for being part of the community and supporting small business! 💛
From Ray
Been using the drinks for a good few…
Been using the drinks for a good few months & they work..
March 30, 2025
Reply from Keto Supplements UK
Thank you so much for your support! 😊 We're thrilled to hear that you've been enjoying the drinks and that they’re working well for you. Your feedback means the world to us! ⭐⭐⭐⭐⭐
If you ever need anything or have any questions, we're always here to help. Cheers to your continued wellness! 🥂✨
Reply from Keto Supplements UK
Thank you so much!, this truly means allot to us as a small family run business!
Best customer service ever and amazing products!
This company is amazing and I have had the best customer service.
They truly care about their customers and make sure any issues (there were some since I ordered from Belgium and there was custom/admin hassle) are resolved asap and with the best and most kind follow up.
Thanks a lot Ray!
March 23, 2025
Unprompted review
Reply from Keto Supplements UK
Thank you so much for your kind words! 😊 It truly means the world to us that you had a great experience, even with the challenges of shipping to Belgium. We always strive to go the extra mile for our customers, so I’m really glad we could sort everything out for you.
If you ever need anything, don’t hesitate to reach out. Wishing you all the best, and thanks again for your support!
Ray & The Keto Supplements Team
I am really pleased that Keto…
I am really pleased that Keto Supplements stock Julva cream - it is a really important product that isn't easily available in the UK. My order was delivered quickly.
March 4, 2025
Reply from Keto Supplements UK
Thank you so much! We're really happy to stock Julva and make it more accessible in the UK. Glad to hear your order arrived quickly! Let us know if you ever need anything.
I’ve ordered multiple times from Keto…
I’ve ordered multiple times from Keto Supplements UK, and their service has always been top-notch. The ordering process is smooth, and delivery is fast and reliable. Any time I’ve had a question, their customer support has been super responsive and helpful. It’s great to find a company that truly values its customers. Highly recommend for anyone looking for a hassle-free shopping experience!
March 4, 2025
Unprompted review
Reply from Keto Supplements UK
Thank you so much for your kind words! It means a lot to us that you've had such a great experience every time. We truly appreciate your support and are always here if you ever need anything. Looking forward to your next order!
Sprint Keto Shots
Sprint Keto Shots - huge impact on my workouts. I will definitely be buying these again. However for those of us who observe a ketogenic diet with IF they taste very sweet. Perhaps turn the volume down on the artificial sweeteners?
They took a couple of weeks to arrive as they were on back order.
February 24, 2025
Reply from Keto Supplements UK
Hi Patricia, thank you for your feedback! We're thrilled to hear that Sprint Keto Shots have had a huge impact on your workouts and that you’ll be ordering again. We appreciate your note about the sweetness, your input is invaluable, and we’ll share it with our team for future consideration. Apologies for the delay in shipping; we’re working hard to keep up with demand and prevent backorders. Thanks again for your support! best, Ray - Keto Supplements UK, Supporting your Wellness Journey Since 2017!
Great support and assistance
February 20, 2025
Reply from Keto Supplements UK
Hi Nadia, thank you so much for your kind words! We're thrilled that you had a great experience with our support team and that your Purity Coffee arrived safely in Italy. Your support means the world to us, and we look forward to serving you again. Enjoy your coffee! best, Ray - Keto Supplements UK, Supporting your Wellness Journey Since 2017!
Reply from Keto Supplements UK
Hi Shrink Me, thank you for your review! We're so glad to hear that your order arrived quickly and that you found the process efficient. We appreciate your support and look forward to serving you again! best, Ray - Keto Supplements UK, Supporting your Wellness Journey Since 2017!
Flavour is great and it helps suppress…
Flavour is great and it helps suppress my appetite.
February 20, 2025
Reply from Keto Supplements UK
"Hi Scott,
Thank you so much for your 4 star review! We’re really happy to hear that you had a great experience with the product.
Your support means a lot, and we’d love to know if there’s anything we can do to make your next visit a perfect 5 star one. Looking forward to welcoming you back soon!
Many Thanks from all the team here at Keto Supplements :0)
Chloe Harper
Sales and Marketing Lead
Keto Supplements Ltd - Supporting your Wellness Journey Since 2017 🌱❤️
www.KetoSupplements.co.uk
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