Dear Keto Supplements I am so so sorry. I posted a review earlier on stating that I had received a damaged package and had emailed you but with no response. But when I looked in my "sent" folder, th... See more
Company replied
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See what reviewers are saying
Customer service is excellent. Always very prompt replies to queries. Product shipped quickly.
I ordered from Keto Supplements and had a great experience. My order arrived within 2 days via Royal Mail Tracked, and everything was well-packaged. I also used a £20 voucher code, which was a nice... See more
Company replied
I'm thoroughly impressed with this company, as they deliver top-notch customer service. They genuinely prioritize their customers' needs and ensure any challenges are swiftly and kindly addressed. I e... See more
Company replied
Company details
- Health and Beauty Shop
- Fitness and Nutrition Service
- Online Marketplace
- Sports Nutrition Store
- Vitamin and Supplements Store
Written by the company
Optimise Your Brain, Body & Health with Keto Supplements! 🌿 Since 2017, we've been the UK's trusted source for premium ketogenic supplements, biohacking essentials, and brain optimisation products. From Perfect Keto to Kegenix, Nootropics and KetoSports, we support your wellness journey, whether it's boosting mental clarity, enhancing performance, or prioritising health. Shop with confidence and take your health to the next level! We offer fast and reliable Royal Mail Tracked Delivery for peace of mind. Shop with confidence and take your health to the next level! #DrAnnaCabeca #PurityCoffee #KetoBrainz, #RealKetones #Keto Sports
Contact info
The Loft, 65a Grange Rd East,, CH41 5FD, Birkenhead, United Kingdom
- +44 20 8133 9343
- Hello@ketosupplements.co.uk
- ketosupplements.co.uk
The product itself is good
The product itself is excellent. Whether or not it does me good I can't tell. But it dissolves in the water okay and tastes lovely.
I was surprised to find that the sachets arrived loose in an envelope, not in their own packet as advertised, so no information at all.
But customer service were very helpful when I contacted them about it.
February 20, 2025
Reply from Keto Supplements UK
Hi Vic, Ray here. I think that may have been a little oversight on my behalf. We was meant to notify you prior to sending them out but have been super busy with an internal restructure so I apologise for the inconvenience. Feel free to drop me a line via email and I will try to make things right for you. Besst, Ray ray@ketosupplments.co.uk
Bought the Purity Coffee
Bought the Purity Coffee
Really happy with my product and will deffo be recommending to friends and family.
Customer service was great too
Highly recommend
February 25, 2025
Unprompted review
Reply from Keto Supplements UK
Hi Immy, thank you so much for your kind words and kind sentiments. So happy to help and that you have found one of the cleanest, healthiest and best tasting coffees in the world. Thank you for being such a 5 star customer! Speak Soon, Ray - Keto Supplements UK - Supporting your wellness Journey since 2017
Brilliant products, fast delivery, highly recommended
I ordered from Keto Supplements and had a great experience. My order arrived within 2 days via Royal Mail Tracked, and everything was well-packaged. I also used a £20 voucher code, which was a nice bonus!
I purchased Julva by Dr. Anna Cabeca, and it's an incredible product. Really happy with the quality and results. Highly recommend both the product and Keto Supplements for their excellent service.
Will definitely be ordering again!
December 20, 2024
Reply from Keto Supplements UK
Hi Stacey,
Thank you so much for your kind words! We’re delighted to hear that you had such a great experience with Keto Supplements and that your order arrived quickly and securely. It’s wonderful to know that you’re loving Julva by Dr. Anna Cabeca and we agree, it’s an incredible product!
We’re also glad you could take advantage of the £20 voucher, who doesn’t love a great deal? Your recommendation truly means the world to us, and we can’t wait to have you shop with us again. If you ever need anything, we’re always here to help and would be happy to assist you.
Wishing you the best on your wellness journey! 🌱 ⭐️
The Keto Supplements Team ❤️
Ordered coffee beans and a package…
Ordered coffee beans and a package arrived after 2 weeks and I wasn't notified of anything. No call, nobody at the door, nothing. I will open a fraud report on my card to get my money back as nobody replies to anything. Scam site, stay away!
September 28, 2023
Unprompted review
Reply from Keto Supplements UK
Dear Customer
We’re really sorry to hear about your negative experience and completely understand your frustration.
However, after looking into this matter, it seems that the company you dealt with is not affiliated with us in any way shape or form. Unfortunately, a fraudulent company had been using our website name and potentially Scamming people into purchasing goods, they also had a different shipping address registered to Trust Pilot which has only recently been brought to our attention.
Since we had an internal restructure on January 11th, our New Managing Director Ray has been working tirelessly to ensure that every customer query is answered and that orders are fulfilled quickly and smoothly.
In just a short time, we’ve already made huge progress, and we’re committed to making your experience even better.
We here at Keto Supplements are incredibly passionate about health and wellbeing and With Ray having nearly 15 years of experience in the field of Psychology and Herbalism His mission is to provide the highest quality supplements and support to help you feel your best.
We take this matter very seriously and are working to resolve the issue. As a gesture of goodwill and to restore your trust in us, we’d love to offer you an exclusive discount on your next order. Please email us at hello@ketosupplements.co.uk and we’ll send it over to you.
We truly appreciate your understanding and hope you’ll give us a chance to provide you with the excellent service and products we pride ourselves on. If you have any questions, don’t hesitate to reach out.
Best regards,
Chloe Harper
Keto Supplements Ltd
Very unhappy
Very unhappy. Ordered and paid on 27th May. Never received any dispatch info. Emailed on 11th June, no response. No phone number, no way of contacting them other than email. Still waiting on order on 14th June. Avoid!
May 27, 2023
Unprompted review
Reply from Keto Supplements UK
Dear Customer
We’re really sorry to hear about your negative experience and completely understand your frustration.
However, after looking into this matter, it seems that the company you dealt with is not affiliated with us in any way shape or form. Unfortunately, a fraudulent company had been using our website name and potentially Scamming people into purchasing goods, they also had a different shipping address registered to Trust Pilot which has only recently been brought to our attention.
Since we had an internal restructure on January 11th, our New Managing Director Ray has been working tirelessly to ensure that every customer query is answered and that orders are fulfilled quickly and smoothly.
In just a short time, we’ve already made huge progress, and we’re committed to making your experience even better.
We here at Keto Supplements are incredibly passionate about health and wellbeing and With Ray having nearly 15 years of experience in the field of Psychology and Herbalism His mission is to provide the highest quality supplements and support to help you feel your best.
We take this matter very seriously and are working to resolve the issue. As a gesture of goodwill and to restore your trust in us, we’d love to offer you an exclusive discount on your next order. Please email us at hello@ketosupplements.co.uk and we’ll send it over to you.
We truly appreciate your understanding and hope you’ll give us a chance to provide you with the excellent service and products we pride ourselves on. If you have any questions, don’t hesitate to reach out.
Best regards,
Chloe Harper
Keto Supplements Ltd
Been trying to find out where they are…
Been trying to find out where they are saying they are getting reasonably priced Monk Fruit sweetener as mentioned in their article about it. However, it is dodgy because their link takes you to Amazon and the product is erythritol, which is bad for my guts and I nearly bought it by mistake.
When I asked on the website why this was my comment didn't go through, as I said, so why was it disallowed? Not answered me.
May 15, 2022
Unprompted review
Reply from Keto Supplements UK
Dear Customer
We’re really sorry to hear about your negative experience and completely understand your frustration.
However, after looking into this matter, it seems that the company you dealt with is not affiliated with us in any way shape or form. Unfortunately, a fraudulent company had been using our website name and potentially Scamming people into purchasing goods, they also had a different shipping address registered to Trust Pilot which has only recently been brought to our attention.
Since we had an internal restructure on January 11th, our New Managing Director Ray has been working tirelessly to ensure that every customer query is answered and that orders are fulfilled quickly and smoothly.
In just a short time, we’ve already made huge progress, and we’re committed to making your experience even better.
We here at Keto Supplements are incredibly passionate about health and wellbeing and With Ray having nearly 15 years of experience in the field of Psychology and Herbalism His mission is to provide the highest quality supplements and support to help you feel your best.
We take this matter very seriously and are working to resolve the issue. As a gesture of goodwill and to restore your trust in us, we’d love to offer you an exclusive discount on your next order. Please email us at hello@ketosupplements.co.uk and we’ll send it over to you.
We truly appreciate your understanding and hope you’ll give us a chance to provide you with the excellent service and products we pride ourselves on. If you have any questions, don’t hesitate to reach out.
Best regards,
Chloe Harper
Keto Supplements Ltd
Ordered Purity Coffee beans yesterday
Ordered Purity Coffee beans yesterday, arrived this morning! Haven't tasted the coffee yet, but cannot fault the service.
April 9, 2022
Unprompted review
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