I am their regular customer, but the first time I had a problem (a faulty key) I contacted them and they didn't help me, they ignored my emails for a couple of days. So far, a bad rating, and if it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivered my Office 2021 Home and Business for Mac key immediately after making payment. You will not find any other place where you can buy all Microsoft genuine licences for so cheap. Excellent!
Never heard of this site before purchasing, but they seemed to have the cheapest genuine Windows 11 keys, so I thought I would give them a try. Activation worked first time, great instant delivery t... See more
I was skeptical, but I bought Windows 10 Pro and MS Office Pro and both keys worked. Very satisfied. My only feedback would be if there was a link to the Win 10 Pro download page instead, I had a... See more
Company replied
Company details
Written by the company
Your Secret Alley for Authentic Software Licenses @Affordable Prices.
Contact info
United Kingdom
- keysalley.com
4.2
Great
159 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All good
It took an hour or more for the key to arrive, which made me slightly anxious, but in the end the key arrived and from there it was easy to get office up and running. My copy of office is marked as unlicensed, however seems to be working ok.
April 12, 2024
Ordered a Windows 11 pro retail key…
Ordered a Windows 11 pro retail key that i never received
April 7, 2024
Reply from KeysAlley
We are not sure, but we believe this is why contact us section was made. You can contact us via any means in contact us section to get such problems resolved.
Best Regrads
key issue resolved quickly by Customer service
Had an issue with the key and it was resolved promptly by CS. this is all I need.
April 6, 2024
Good communication key for windows 10…
Good communication key for windows 10 works great would recommend thanks
February 25, 2024
Excellent work and services
Excellent work and services. Keys working for my mac for MS Office 2021 Professional
February 23, 2024
Legit and affordable
February 13, 2024
Great Experience!
Great Experience!
I recently purchased a Windows Pro key, and overall, I'm quite satisfied with the service. The key arrived within an hour, although it might be helpful to clearly communicate the expected delivery time in advance, even if it was mentioned somewhere.
One suggestion for improvement would be to make it more evident on the website that the listed price excludes taxes and fees. I did notice a slight difference in the amount deducted from my account (6.13 euros instead of the announced 6 euros), so it would be beneficial to clearly indicate any additional costs during the checkout process.
Despite these minor points, I appreciate the prompt delivery and the quality of the product. Providing clearer information on delivery times and transparent pricing would make the overall experience even better.
January 13, 2024
Very happy with ease of transaction and…
Very happy with ease of transaction and speedy delivery. Key worked first time and was up and running in minutes. Highly recommended.
January 11, 2024
All the products I bought work…
All the products I bought work immediately, excellent services
January 7, 2024
Fast and efective
January 11, 2024
I bought ms office 2019
I bought ms office 2019
And after one week from purchase time i go to activate it Microsoft show that your 🔑 key is already activated by another email ,
How ? 😤😭
I am very sad
January 1, 2024
Reply from KeysAlley
Then, instead of contacting customer support through email, you decided to share it through Trustpilot! :)
After few hours I got my Windows 11 pro…
After few hours I got my Windows 11 pro key... I've been a bit worried but everything was fine at the end
December 31, 2023
Genuine key activated straight away!
December 30, 2023
Great Collection, good prices
December 10, 2023
good key arrived and it worked
December 15, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.