Charlotte and Sam were incredible throughout our process. Not only were they patient and understanding but also looked to get things done in as efficient (and hence good value) way possible given our... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Keystone Law is a national law firm headquartered in London, United Kingdom, with offices in several other countries, which offers legal services for business and individuals.
Chancery Lane 48, WC2A 1JF, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was recommended Keystone through my police federation. I have been exceptionally grateful for their recommendation.
Hannah Cornish has been outstanding from start to finish over the course of a torrid three years of hearings, ranging from specific issue orders and advice on a prohibited steps order, both as applicant and respondent, spanning initial divorce, relocation and financial settlement. In all instances, I achieved the result I had sought, which is enormous testament to that support as a single father of three children.
I have worked professionally with a number of solicitors over the years and I can say that whilst Hannah is as professional and knowledgeable as the best, what sets her apart is her personable approach, but tempered with her delivery and decisiveness. Hannah was able to discern when to give advice and when to direct, as well as when to be frank and honest. This was hugely important in making crucial decisions during the process. Her commitment over a three-year period was unwavering and genuinely compassionate.
Keystone’s administration and accounting has been consistent and incredibly understanding - coping with depression and a diagnosis of ADHD during proceedings, I felt that when I needed to ask for support or understanding it was given (my time management is awful) and the firm demonstrated real acceptance of my need for levity when required.
Even if it was a case of basing my feedback on outcomes, those results would speak for themselves; however I would recommend Keystone for that professionalism and understanding which was so important through such a prolonged period of time.

Reply from Keystone Law
Lorraine Harvey was my solicitor with her previous employer.
Lorraine has been excellent and helped resolve my divorce and settlement.
I would highly recommend Lorraine to anyone in need of family law advice and divorce.
Thank you Lorraine.

Reply from Keystone Law
Katie Cohen supported me on a lease extension. Katie was extremely responsive throughout the matter, I received frequent updates and clear guidance and a very efficient service.

Reply from Keystone Law
I worked with Sheena Ray on a couple of recent property transactions, that each had complications to be dealt with. Sheena always responded promptly and with good business sense. I would thoroughly recommend her and her team.

Reply from Keystone Law
I highly recommend this firm. Very efficient service. Lorraine was very responsive with communication. Even on weekends. Having a good service made an otherwise difficult situation easier to go through. And I got a very good outcome for my case.

Reply from Keystone Law
Poor communication since instruction, had to chase repeatedly, gave up on them in the end.

Reply from Keystone Law
I really appreciate the professional service and guidance that Louisa and Carolyn have provided.

Reply from Keystone Law
Eleanor Richardson at Keystone is a fantastic lawyer. My husband and I could not be more impressed and thankful. She supported us through a house sale and two challenging house purchases. A compete superstar that you want in your corner!

Reply from Keystone Law
I had the pleasure of working with Raza Zaidi on a recent commercial dispute, and I could not recommend him highly enough. From the very beginning, Raza was approachable, easy to talk to, and made what could have been a very stressful process feel manageable. His advice was clear, practical, and always well thought through, giving me complete confidence that my case was in safe hands.
Raza’s knowledge and expertise shone through at every stage, and his calm, professional manner reassured me throughout. Most importantly, thanks to his guidance and determination, the case was resolved with exactly the outcome I was hoping for.
If you’re looking for a solicitor who combines outstanding legal skill with genuine client care, Raza Zaidi is the person to turn to.

Reply from Keystone Law
Highly recommended firm especially Eleanor Richardson.. very professional seamless and personalised service.
Alla Yousef

Reply from Keystone Law
Having Nigel represent me was a genuinely reassuring experience. His deep expertise in employment law was clear from the outset, and he provided me with clear, practical guidance on my options and potential outcomes. But what stood out even more was Nigel's humanity. He’s incredibly approachable and empathetic, making a complex situation feel manageable. I always felt I was in excellent hands and genuinely supported throughout. Highly recommend his services to anyone needing expert yet compassionate legal counsel.

Reply from Keystone Law
We’re truly grateful that we chose Sarah Taylor to handle our case. She was extremely professional, dedicated, and persistent throughout the entire process. Thanks to her continuous follow-ups and expertise, our case was successfully resolved.
We sincerely appreciate all her efforts and would highly recommend her to anyone looking for a reliable and committed attorney.

Reply from Keystone Law
I want to thank Jane Wheeler for helping me navigate a tricky situation. Jane was very helpful from the beginning to the end, and ensured I received the best terms on my agreement and was very transparent throughout the entire process. Highly recommend.

Reply from Keystone Law
I was highly recommended by a friend through Clifford & Chance. Nigel Forsyth provided good and efficient service and made the experience through it with much commitment, knowledge and advice.
I appreciate the thoughtfulness and professionalism and kept the process easy to understand and follow
Overall I am happy with the services and would highly recommend Nigel and Keystone Law to other that seek legal support.

Reply from Keystone Law
I had been recommended Keystone Law from a Solicitor we had worked with previously in regard to a family member who has learning disabilities.
Keystone Law was a pleasure to work with and their advice I received was extremely helpful and helped focus where and what I needed to do next.
I appreciate Lawyers are costly - but as someone who was a little concerned beforehand in terms of costs. I am extremely happy with the support I got and was worth the money spent in terms of less stress and clarity on the situation I needed support with.
I would happily use Keystone Law again if the need arises due to the ease of help and overall onboarding process for support and clear guidelines over costs that I felt were flexible.
For something rather difficult to discuss and seek advice on, it was nice to feel like the process was seemless and the Lawyer who supplied the advice was kind and kept the information we needed focused.
I very much feel like I got value for my money spent and most importantly the right advice to progress.
Thank you. 🙏

Reply from Keystone Law
I have worked with Sheena Ray on multiple land sales and couldn’t be more impressed. She is extremely efficient, highly knowledgeable, and always operates with the utmost integrity. Every transaction was handled with professionalism and care, giving me complete peace of mind throughout the process. I highly recommend her services to anyone looking for a trustworthy and capable legal professional.

Reply from Keystone Law
Working with Sheena Ray who is lovely, polite, honest and straight talking and a pleasure to speak to. She guides you sensibly, remembers everything and always has you best interest as the centre of her attention. Our lease was very complicated, she remembered all the rights and laws in an otherwise confusing situation. She is a wonderful lady to work with.

Reply from Keystone Law
Grainne Fahy and Yasmin Khan-Gunns, where highly recommend at keystone law. They advised and supported me every step of the way with my prenup. We completed much sooner than expected and I'm sure that was down to their very responsive actions. Highly recommended! Thank you so much!

Reply from Keystone Law
Not a great experience. I inquired about a contingency-based attorney, which they have tagged in their Google tags. The receptionist kept me on the phone for over 20 minutes and then finally told me they do not offer contingency. It goes a long way to read an email and be upfront. That tells me everything I need to know as far as how you do business.

Reply from Keystone Law
I recently had the pleasure of working with Nigel Forsyth from Keystone Law on a complex tripartite dispute involving both a major insurer and my employer. Nigel brought a wealth of experience to the table and approached the situation with a highly commercial and pragmatic mindset. He was always down-to-earth, easy to communicate with, and made himself available whenever his services were needed. I highly recommend Nigel for anyone in need of expert employment legal advice.

Reply from Keystone Law
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.