Keystone Law Reviews 

159
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently highlight the exceptional dedication of the staff, noting how professional, highly knowledgeable, and genuinely approachable they remain throughout challenging legal situations. Many individuals warmly appreciate the deeply reassuring environment created during stressful procedures such as property transactions, family matters, and corporate agreements. Some people were satisfied with the remarkably swift response times and the highly efficient handling of urgent inquiries across various cases. Consumers also emphasize that the professional team maintains transparent communication, ensuring that clients understand every step and feel fully supported from beginning to end.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and clear... See more

Service

Customers consistently note positive experiences with service, highlighting high standards of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and guidance... See more

Response time

Consumers find response time to be extremely positive and consistently fast across all dealings. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jason was outstanding throughout the sale of our flat and the purchase of our new home. Clear communication, quick responses, and calm guidance at every stage. He explained each step in plain English,... See more

Company replied

Rated 5 out of 5 stars

Katie Cohen super delivered. She was perceptive, sensitive, discerning, made you feel safe and could anticipate what you needed before you asked. If she said that she was ‘on it’, you could trust that... See more

Company replied

Rated 5 out of 5 stars

Sarah and her team have been brilliant. She has guided me through an extremely difficult stage of my life, supporting me when needed, focusing me when required and more importantly , delivering... See more

Company replied

Rated 5 out of 5 stars

Put simply, if you are buying or selling anything that floats, do not do anything until you speak to Hannah Cash at Keystone Law. Hannah acted for me as the seller of a 60ft sailing yacht. The transac... See more

Company replied


Company details

  1. Legal Services & Government

Written by the company

Keystone Law is a national law firm headquartered in London, United Kingdom, with offices in several other countries, which offers legal services for business and individuals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(159)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Experienced, caring, effective

Laura was a diligent, highly responsive, caring and effective solicitor during a long and stressful divorce process. She has the highest ethical standards, and a passion for helping her clients. She tried her best to keep her fees realistic, while also providing me with the advice and support I needed. I could not recommend her more highly.

September 7, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Laura. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Best decision to work with Julia Moreno

I made the best decision to work with Julia Moreno of Keystone Law regarding my divorce. She is empathetic, authoritative, and straightforward. She speaks with clarity and is well-prepared in advance of meetings. She is also quick, decisive, and very helpful and understanding. My only regret is that I didn't work with Julia sooner! Highly recommended! Thank you so much!

January 6, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Julia Moreno. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Great and efficient service

November 12, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Peter Clegg. Please do not hesitate to contact us again if you need further legal assistance.

Rated 1 out of 5 stars

Unethical!

October 28, 2024
Unprompted review
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Reply from Keystone Law

We note your review, however, we are not your lawyers and do not represent you. As a law firm we take our duty to clients very seriously and comply with all professional regulations.

Rated 5 out of 5 stars

Great support and service

I came to Keystone to help me progress a particularly difficult divorce. Hannah Cornish provided me with a lot of support and advice during my case. No hard truths were sugar coated, just facts told as they were. I really appreciated this honesty. My previous experience with solicitors wasn't positive, one had told me half truths in order to become a paying customer and then hit me with the cold hard reality when I had to pay, another did not have sufficient time to deal with my case meaning getting responses to queries and contacting them was exceptionally difficult and stressful. Hannah was always easy to contact and converse with. I felt truly supported during my divorce. Would recommend Hannah and Keystone to anyone going through a difficult divorce.

February 14, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Hannah Cornish. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Great firm, particularly Natasha Forman

Natasha Forman is a particularly capable lawyer and came with great recommendations. So far, absolutely up to the reputation! Can strongly recommend.

October 1, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Natasha Forman. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Jane Wheeler

A clerk from Outer Temple said I would need to instruct the barrister that I had in mind via a solicitor and gave me Jane's details. Although Jane had a workload that meant she could not take my case on, she messaged me to explain the situation. When I told her I didn't have anyone yet, she was so incredibly kind and gave me some pointers on who I could contact next. This was after work hours and I was felt so bad that I was taking up her time but also so grateful that she reached out and was still willing to help. I am genuinely jealous of whoever has her in their corner!

September 30, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Jane Wheeler. Please do not hesitate to contact us again if you need further legal assistance.

Rated 1 out of 5 stars

Shocking - do not use

I was quoted £3950 including VAT for conveyancing for a purchase only. I received 1 email from them (solicited by me when I asked for an update). The next email I received was to tell me that they didn’t realise I was purchasing by remortgaging other properties, and due to that their fees would go up by £3000 to £6950. I cancelled and switched solicitors and am now getting all the work done for well under Keystones original quote, including the remortgages. My cancellation cost was £600 which is apparently “well under an hours work”. In my opinion you would be better off avoiding this company - Mortlake office.

September 19, 2024
Unprompted review
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Reply from Keystone Law

Keystone Law is committed to providing a high-quality legal service to all our clients and for the benefit of readers of our reviews, the delay in responding to this review is because we do not believe this is connected to Keystone Law. We do not have a Mortlake office and have requested further information about this experience from the author to confirm the details which they have not provided.

Rated 5 out of 5 stars

Louise Garcia was incredible!

Louise Garcia was incredible. At all times we felt secure that we were in safe hands. Litigation is not something anyone wants to be involved in but the manner and professionalism of Louise reduced our stress at all times. I could not recommend a better property lawyer!

August 10, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Louise Garcia. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Excellent for employment law

I worked with Partner Rachel Flynn on an employment case and she was just brilliant! She gave well judged advice, helped me feel confident at a stressful time, and was amazing with the quick turnaround I needed.

July 31, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Rachel Flynn. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Laura Brown, partner, Keystone Law

I am incredibly grateful for the support and guidance provided by Laura Brown of Keystone Law throughout my recent divorce and financial settlement. I chose Keystone because Laura was specifically recommended to me by a friend whose partner she assisted in a similar financial settlement.
Laura’s constructive approach and ability to cut through all antagonism were instrumental in keeping the process efficient and swift. This not only helped avoid further acrimony but also unnecessary costs. I am extremely satisfied with her services.
What I particularly appreciated was Laura's exceptional level of professionalism and expertise, which ultimately avoided stressful, costly, and unnecessary court hearings. She was acutely aware of my financial limitations and ensured that every minute she worked counted towards achieving a positive and satisfactory conclusion. Additionally, her sensitivity and humanity made an otherwise unpleasant process as smooth as I could have possibly expected.
Moreover, Laura is well-connected with a network of legal and financial professionals, whom she is ready to recommend where needed. This was very helpful, reassuring, and significantly reduced the stress of the process. Although I am not in a financial position to instruct lawyers in general, the cost of instructing Laura was saved many times over by the resolution she achieved.
I would recommend Laura and Keystone without hesitation. Laura is fair, expert, professional, extremely diligent, and kind. Her outstanding service has made a profound difference in my life during a challenging time. She is single-handedly responsible for reaching a fair financial settlement in the face of antagonism, and her expertise and diligence are second to none.
Thank you, Laura, for everything you have done.

August 7, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Laura Brown. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Great service from Adam Cornbloom

We recently appointed Adam Cornbloom to assist with our freehold conversion and conveyancing for our sale and purchase of a private residence. Throughout the entire process, Adam has been incredibly responsive, knowledgeable, patient, and detailed, which has been a great comfort during this stressful time.

In the past, I’ve worked with Adam on commercial property matters, and he has always demonstrated consistency and professionalism. We wouldn’t hesitate to recommend him and will certainly choose Adam again for any future needs.

Thank you, Adam!

July 27, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Adam Cornbloom. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Keystone Law came highly recommended…

Keystone Law came highly recommended and now I understand why. I worked with Katie Cohen and she was extremely professional and efficient. From the first email, the firm stood out by the speed of response, in-depth approach, and clarity. Throughout the whole process of extending lease for my flat, I felt that Katie stayed on top of it and I didn’t have to worry about anything. The pricing was fair and communication was just excellent. Highly recommended

July 24, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Katie Cohen. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Katie Cohen

Katie Cohen - excellent lawyer. Extremely responsive, very good service

June 19, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Katie Cohen. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Katie Cohen of Keystone Law - lease extension

Katie Cohen of Keystone Law was recommended to us by a friend as a specialist in the field of lease extensions. She responded promptly and comprehensively to our initial enquiries, explained the process clearly and comprehensively, and was transparent about the cost. In the course of the process she demonstrated that she was in full command of her brief, she copied us in on all material communications, and dealt promptly and efficiently with our queries and with her dealings with the freeholder's lawyers and our valuer. The job was completed satisfactorily and significantly faster than we had expected and Katie's charges were precisely as quoted in advance. Hard to fault Katie's performance and we would not hesitate to recommend her to anyone looking to extend their residential long lease.

June 17, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Katie Cohen. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Will dispute

Annabel is clearly one of the very best at what she does. Experienced and tenacious in managing tricky situations, she
also displays compassion with her clients. Will disputes aren’t resolved by applying the letter of the law but by diplomacy and understanding which Annabel applied cleverly to bring the situation to a very satisfactory conclusion. I can highly recommend.

May 23, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Annabel. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Excellent service and good advice

April 19, 2024
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Keystone Law. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Katie Cohen

Katie Cohen is an exceptional solicitor. Her service, speed, knowledge, and expertise are unparalleled.

April 10, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Katie Cohen. Please do not hesitate to contact us again if you need further legal assistance.

Rated 1 out of 5 stars

Really Bad Experience at this Firm.

My Experience at Keystone Law was disgusting.
The management team should not be qualified for their roles as they simply do not know how to do it.

It is a growing concern how this company portrays themselves as a lovely company with value yet that is not the case. There are so many things wrong with this company.

December 12, 2023
Unprompted review
Keystone Law logo

Reply from Keystone Law

We’re sorry to hear about your recent experience with Keystone Law. We would like to hear more about your dealings with the firm. Please send further details through to enquiries@keystonelaw.co.uk with the reference SE204 and we will endeavour to rectify any issues.

Rated 5 out of 5 stars

Laura Brown is exceptional

A while back i used the services of Laura Brown to draw up a Child Custody agreement for my 2 children appertaining to their mother. Unfortunately, the mother chose to break this and in October of 2022 refused to return my children. The next thing i did was make the best choice i have ever made in my life and retained the services of Laura to fight this. She was fearless, kept me in the loop and always gave me the best advice, regardless of whether i agreed with her. She always had the end game at the forefront and on many occasions had to give me advice i didn't like, but which worked out! She is prepared to be the bad guy wherever is necessary, and her knowledge is second to none.

My case was extremely complicated, but she navigated it easily and explained the reasons for the actions we were taking.

Iam under no misconception when i state that without her i would never have achieved the result we did. My children are back with me, and the arrangement we now have is better than the original one my ex broke.

Laura is not cheap and the whole experience has cost a fortune but to put it in a nutshell my children are the most important thing in my life, and as such i cannot put a price on fighting for them.

To sum it up i would recommend Laura with zero reservations, and I'm certain that at some time in the future i shall be using her again, thanks to the ex!

I am more than happy for anyone to contact me in person to discuss the work Laura did as it was truly exceptional.

Jerry Franks

March 11, 2024
Unprompted review
Keystone Law logo

Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Laura Brown. Please do not hesitate to contact us again if you need further legal assistance.

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