Keyzee Reviews 

Keys experience tightness in the barrel. Waiting to see if they free up. Keyzee have offered to provide some powder that may quicken the loosing process.

Our newish strata manager didn’t have the codes for door fobs. After 3 months I got a fob that didn’t work and then 6 weeks later another fob that didn’t work. I emailed Keyzee, saying I didn’t believe any work, was done at our address. Keyzee worked out it was done on another building, 40 metres away and got me a working fob 2 days later. The mistake of the work, occurring on another nearby building, was rectified quickly, by Keyzee.

Lost a key and needed one before the end of the week as I had family coming over. Mason from keyzee was so helpful and got me a key in 2 days!

Firstly, the staff I spoke to were great and this is not a reflection of them.

I ordered a barrel which comes with two keys and I ordered an additional key. The locksmith didn't have the 3rd key when he installed the barrel. I had to get back in contact with Keyzee to find where the 3rd key is. I haven't heard from them since. It would have been easier if I could have dealt directly with locksmith however my bodycorp has complicated this process by involving a third party. Keyzee also charged me a $30 admin fee which should be paid by my body corp considering I pay them thousands a year to coordinate these functions for our building.

What a shocker. Too expensive and pathetically slow. 13 days from order to delivery. $100 per key is ludicrous. I’ve asked our body corporate managers to find another solution. What utter gouging for poor service and response.

Easy to deal with and when had a problem with address addressed this issue straight away

efficient processing - prompt delivery

Easy to order and received in time

The company rectified a misunderstanding to our full satisfaction in not receiving the pods we paid for.

What a bunch of fraudsters. Set up a business that is completely unnecessary so they can rip people off. charging $155 for a fob that you can buy for $2.50. they aren't even the ones that suuply and code the rfid chip in it. the only reason they exist is because the owners corp are too lazy to place and order through the locksmith. they just handle it and make a margin. Do your research and try to go direct to locksmiths

We ordered remotes, and the experience was not pleasant ... more than 3 weeks they haven't received, they said 2 or 3 dates, but missed.
Then I request to speak with the manager, Nathan, and he provide the appointment even at early in the morning... and we received the remotes just before the Christmas break .. great job, Nathan!

Great service - we had our keys stolen and these guys were attentive and quick in responding to provide us with replacements. Very happy with how they helped us.

Quick and reliable service by Mason.
Mason from Keyzee went above and beyond by making my door keys in record time. He delivered exactly as promised, showing professionalism, efficiency, and great customer service. I highly recommend Keyzee for their trustworthy and prompt service! Thank you.

Great service, helpful and friendly staff.

Easy to follow form.
Kept up to date.

Communication was terrible - every link on the email to get information was a dead end. I never received shipping/dispatch information. I called the hotline, was left on hold for twenty minutes, then I left my name and number and never heard back. This all happened while the money for the key had already been taken out of my account which made me very nervous I was scammed.

My order was forgotten!
After charging an exorbitant amount of $374.00 for 1 new gate remote, my order was forgotten!
After 5 weeks still no sign for my new renters, I had to follow up with the owners corporation to find out where it was.

Professional to deal with; understanding