Khana Prep Reviews 284

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The pre-made Halal meals are a total game-changer! They make life so much easier by providing delicious and convenient options for busy days. It's like having a personal chef at your service! Give t... See more

Rated 5 out of 5 stars

I was kindly gifted 3 box meals to try, I had Nashville seasoned chicken and chips, Jamaican jerk chicken, and the spicy chicken pasta. They were all so delicious in flavour and you could tell was f... See more

Rated 4 out of 5 stars

Very convenient meals delivered straight to your door. Very easy to prepare in the microwave and a choice of regular or larger portion. A decent variety though could do with more non spicy options.

Rated 5 out of 5 stars

Absolutely loved these meals. Made my week so much easier having food that’s prepped (that I didn’t have to do myself!) My favourite was the Nashville chicken as I’ve never seen something like this... See more

Company details


Contact info

4.2

Great

TrustScore 4 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!

Ordered this food as I don’t have time for meal preps/ and when I do they’re always a bit disappointing. This food is so nice and juicy, which is surprising for a meal you can microwave! All the flavours are so different so you never get bored, and most meals come with a sauce too for a little extra something. Would definitely recommend!

Also was impressed by how the delivery is, all the food arrived still very cold despite being shipped.

June 7, 2022
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi Sameer, thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Rated 2 out of 5 stars

you can get much better for what you…

you can get much better for what you are paying.
The chicken and chips are dry and smell funky.

May 31, 2022
Khana Prep logo

Reply from Khana Prep

Hi Ray, thank you for your feedback. A member of our team will be in contact with you.

Rated 2 out of 5 stars

Dry and bland

The chicken was very dry, there was very little flavour and little to no vegetables in the meals. I had to throw the beef tacos away and it was just too dry to eat and the bread had gone hard in the heating process even though I followed all instructions correctly. 3 of the boxes arrived unlabelled so I had to go back to the website look up my order to be able to work out what the meal was and log my calories. For someone who tracks their calories it would be very useful if the meals were already on My Fitness Pal

May 26, 2022
Khana Prep logo

Reply from Khana Prep

Hi Ayat, thank you for your feedback. A member of our team will be in contact with you.

Rated 5 out of 5 stars

Absolutely delicious food

Absolutely delicious food. I get the taste of having unhealthy food but it's all healthy! Amazingly packaged. Great choices and quick delivery. My favourite - Chicken Teriyaki!😋

May 24, 2022
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi Mohammad, thank you so much for your 5-star review! We really appreciate your business. =)

Rated 5 out of 5 stars
Khana Prep logo

Reply from Khana Prep

Hi Mohammed, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Great food and service

They kept me informed of the delivery date and gave a voucher code due to delay in delivery, good is great and tasty, great portion sizes. The only thing to recommend is if they would put barcode with nutritional information so can scan easily onto My Fitness Pal to calculate macros.

May 17, 2022
Khana Prep logo

Reply from Khana Prep

Hi Sabbz. thank you so much for your 5-star review! We will certainly pass your feedback onto our management team.

Rated 5 out of 5 stars

delicious food

May 17, 2022
Khana Prep logo

Reply from Khana Prep

Hi Shirhan, thank you for your 5 star feedback. We’re really glad you enjoyed our Khana Prep meal.

Rated 5 out of 5 stars

Really enjoyed my first week using…

Really enjoyed my first week using Khana Prep. Food was delivered quickly and ahead of time and tasted great. I’m really looking forward to head my second week using the service.

May 14, 2022
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Rated 1 out of 5 stars

The portion of food was very small

The portion of food was very small and you guys messed up my second order and I had to cancel as I didn't deem the time of delivery appropiate as it was way over the day I was told it would be delivered. I'm usually very kind on reviews and I support all business as long as it ain't corporation but I was disappointed with your service sorry to say, inshallah you guys take on the feed back I've given and maybe one day I could come back once I think your service is up to the standard I believe is fair.

May 14, 2022
Khana Prep logo

Reply from Khana Prep

Hi Mohamed, unfortunately DPD had misrouted your parcel to the incorrect depot which had to be disposed of as the item is perishable. A replacement was offered, upon checking your account I can see a refund was made as per your request.
We do apologies for the inconvenience caused.

Rated 1 out of 5 stars

Utterly disappointed

Utterly disappointed. Chicken was blunt and flat and had an off smell. Ngl, the looks of packaging, kinda set my hopes high, but I couldn't finish one meal coz of the smell and also seemed it had no salt or flavour whatsoever. Not for me. Gonna have to bin it all.

May 12, 2022
Khana Prep logo

Reply from Khana Prep

Hi Taib, a member of our team will be in contact with you shortly.

Rated 5 out of 5 stars

Great meals

Great meals, packaged perfectly!! Definitely doing a weekly order :)

April 29, 2022
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi Maya, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

very consistent and great quality

April 26, 2022
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi Omar, thanks so much for your feedback! We’re really glad you enjoyed our Khana Prep meals. It means the world to us and to our entire team! We look forward to serving you again soon!

Rated 5 out of 5 stars

Amazing and helpful customer service

Amazing and helpful customer service. Food is absolutely delicious and most importantly nicely and properly packaged.

April 24, 2022
Unprompted review
Khana Prep logo

Reply from Khana Prep

Hi AR, thank you so much for your 5-star review! We really appreciate your business. We pride ourselves on our customer satisfaction and make it such a priority. =)

Rated 4 out of 5 stars

nice meals

nice meals, perfect size and good flavouring, sometimes the chicken had some skin or bits that weren't as nice at the end. Would be good to have better instructions, I heated up the yogurt sauce pot and a few others and had to throw the pot away as it separated on heating. Some had salad in which i then froze and then heated without realising also, so maybe just better instructions. But otherwise the meals were good, great to take to work.

April 23, 2022
Khana Prep logo

Reply from Khana Prep

Hi Emma, thank you so much for your feedback. Please rest assured your feedback will be taken on board by management to improve on all aspects of our service.

Rated 5 out of 5 stars

Delicious

Good food, well packaged and fulfilling. You can clearly see that each box has been carefully prepped. Hands down the best halal food prep company

April 21, 2022
Khana Prep logo

Reply from Khana Prep

Hi Mohammed, thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Rated 5 out of 5 stars

I have this company Khana prep a try as…

I have this company Khana prep a try as I live in Blackburn lancashire I was kind of unsure what to expect

A package arrived - very well packed with a cold packs to keep the freshness (then again you do pay a tenner for postage and packing)

I must say food is tasty well presented and well packed I was pleasantly surprised that whoever made these portions were passionate about coming also cares not just for profit but for the food also

I’m already feeling healthier with the balanced meals !

I have enjoyed the food so well done keep up the good work I will be ordering again soon

Thanks Khana Prep! : )

April 21, 2022
Khana Prep logo

Reply from Khana Prep

Hi Hamid, we are blown away by your positive words, we really appreciate the time you took to write such a detailed review!

We’re very grateful for customers like you and hope you stick with us for years to come!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look