KHPReviews 

111
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have dealt with many estate agents in the past but the service I received from Sara during the appraisal of my house superceded them all. She is professional but at the same time, has an excellent h... See more

Rated 5 out of 5 stars

Conscientious, attentive service with amazing communication and a super-fast sale. I had to sell my late father’s house through probate which I honestly thought was going to be a nightmare (on top of... See more

Rated 4 out of 5 stars

From the offer to its acceptance the KHP estate agents were professional and pleasant. But then the real work started. My experience was typical: stressful, laiden with delays and fraught with complic... See more

Rated 4 out of 5 stars

Caroline from the West Malling branch deserves a special mention. Patient, calm, communicative, friendly and empathetic – everything you need at the sales progression stage to keep the chain moving... See more

Company details

  1. Real Estate Agents

Written by the company

Estate agents offering sale and letting services throughout Kent with offices in Kings Hill, West Malling, Borough Green, Paddock Wood and Allington. Trading as Kings Hill Properties and KHP Country Homes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

111 reviews

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4.6

All reviews

(111)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

We would absolutely recommend KHP

We would absolutely recommend KHP. We had a nightmare experience with the whole sale and purchase process before we decided to sign on with KHP. They have been absolutely amazing. They found a buyer for our property within no time and helped us get into our lovely new home before xmas.

From us its a big thank you to Brad, Emily, Be and Julie. We would not hesitate in recommending them,.

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

All the staff at KHP Kings Hill have…

All the staff at KHP Kings Hill have been lovely to deal with. Be, Brad, Emily and Julie have always replied promptly to any questions that I had. They work well as a team and have always tried to help in anyway they can throughout the house purchase.
They were brilliant at pushing the chain to get exchange through in time for Christmas.
I would highly recommend KHP.

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

Professional and friendly service

We received a professional and friendly service from all of the staff. Communication was fantastic from start to finish. We appreciate the efforts that were made by Brad, Emily, Be and Julie. They were always prompt in answering questions or queries. They helped ease the stress in moving home. Would highly recommend KHP.

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Positive, realistic, professional, and kind.

KHP have sold two properties for me recently. I have found them to be unfailingly positive, realistic, professional, and kind. They understand that buying and selling a home is a life experience, not just a business transaction, and they tailor their service to suit the needs of their customers. I have been pleased with their service and content that they have earned their fee by efficient communication and a can-do approach to what can be a complicated and drawn-out process.

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great service from a great team!

We would strongly recommend KHP, throughout the process of selling our house they have been friendly, professional and great at keeping us informed at all times.

They also worked very hard to ensure the sale went through smoothly and as quickly as possible. In short they were a pleasure to deal with and we would have no hesitation in recommended them to others.

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience every time

We are a local plumbing and heating company who work closely with this letting agency and its always been a positive experience when dealing with Kings Hill Properties. The team are highly professional and are always on hand to make sure every job runs as smoothly as possible for all parties involved. Thank you to the team but in particular India and Be (who we work closely with) for being so approachable and attentive.

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed, property was put on the market within a day or so, that weekend 5 viewings and 3 offers, two of which were over the asking price. The best offer was accepted and everything went smoothly without any hiccups. All staff very friendly and helpful, questions answered professionally and quickly, phones always answered promptly n a professionally welcome. I would definitely recommend using.

November 17, 2021
Unprompted review
KHP logo

Reply from KHP

Thank you for your review. We are pleased you were happy with our service.

Rated 5 out of 5 stars

KHP were simply excellent.

KHP were simply excellent in marketing our house and managing the sale. They were utterly professional, efficient and very, very friendly. They made everything simple and smooth and you can’t ask for any more in what can be a stressful time.

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

We put our house on the market and sold in 3 days

We put our house on the market and we’re a bit concerned the asking price was a bit too much but Nik the manager assured us our house was at the right price . Brad and Julie kept us fully up to date with every booking and enquiry re our house and Brad accompanied any visitors to our house
( much more professional than the the numerous estate agents we used to view houses in our search for a property )
Within 3 days and numerous phone calls from Brad we had a number of bids for our house well in excess of the asking price, we have now exchanged with no issues and would Recomend KHP to get the maximum price for your house as they really do know the market especially with professional anf friendly support from Brad and Julie

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Sold at asking price

We were with another large estate agent in the area and didn't get a single viewing in 5 months, even deciding to drop the asking price to try and help generate interest.
We change to KHP and within a month of being with them they had arranged around 10 viewings and accepted an offer at the original asking price.
Friendly, helpful staff and always available on the phone or by email.
Thank you KHP

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

As a buyer of a new build property sold by KHP I found the team at the West Malling office fantastic. Responsive, helpful and a delight to deal with. A special mention must go to Georgia who was always so pleasant on the phone and never made me feel like I was being a nuisance with all my questions! Also, to Caroline who was informative, helpful and accommodating. I would recommend KHP WM without reservation.

September 18, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic- Highly recommended

Absolutely fantastic service from start to finish from all of the team at the Snodland branch.
Unfortunately our sale fell through due to dishonesty from an estate agent further down the chain. This just made us realise what a gem KHP are. They go above and beyond expectations and when we decide to relist our property we will have no hesitation to use KHP again.

September 10, 2021
Unprompted review
Rated 4 out of 5 stars

Caroline from the West Malling deserves a shout out

Caroline from the West Malling branch deserves a special mention. Patient, calm, communicative, friendly and empathetic – everything you need at the sales progression stage to keep the chain moving and avoid things falling through. I would say she saved the day a few times! You’re in good hands if she’s taking care of you.

Caroline's professionalism definitely improved our general impression of KHP who we felt had overpromised and underdelivered to get our business, both in terms of price we could get for our house and number of viewings promised.

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

Caroline from the West malling branch…

Caroline from the West malling branch was absolutely brilliant! We couldn't have done it without her. She was great with her communication and daily update. Always on hand to answer my call and only kind enough to be on the case even on her day off! Sale progression service from her and also Georgia's help was exceptional! Thank you again KHP would defo highly recommend!

August 7, 2021
Unprompted review
Rated 5 out of 5 stars

Superb service from KHP!!

Superb service from KHP, Snodland. Made initial enquiry about selling my property, and within 2 days Jack was round for a valuation and was very professional and wasn’t pushy at all (like most). Gave us time to think about options and for us, in the end, it was a no brainier to go with them! Property sold in a matter of days for the exact price we were advised on. Great service from the whole team... always polite on the phone and also followed up when they promised too. Massive, massive thanks to Jack and the whole team at Snodland. If we sell again, we know where we will be going!! KHP!! Cheers guys!!

July 27, 2021
Unprompted review
Rated 5 out of 5 stars

First class team

From the initial meeting with Brad to value my old property, to the final handover of keys to my new one the whole team at KHP were nothing short of exceptional. Friendly, prompt to respond and they sold my property for more than I expected in less than a week. Perfect!

July 10, 2021
Unprompted review
Rated 4 out of 5 stars

Caroline needs a special mention

Caroline needs a special mention. You really helped to progress the chain, where others didn’t. You were informed, knowledgable and sympathetic when the going got tough. Thanks very much for being a professional. Paul & Sally.

July 6, 2021
Unprompted review

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