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Kiavi Reviews 

799
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptional support, maintaining clear and consistent communication, and always demonstrating a professional attitude throughout the entire borrowing process. People note that transactions move remarkably quickly, making property purchases highly efficient, smooth, and completely stress-free from start to finish. However, some customers also noted significant challenges with the underwriting team, mentioning frustrating delays and disorganized communication when processing required documents and approvals. A few reviewers experienced slow responses, unhelpful interactions, and difficulties when trying to resolve unexpected issues or obstacles with their files.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting team members who are wonderful to... See more

Service

Reviewers highlight positive aspects of service, noting that the loan approval and underwriting process moves... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive, helpful staff... See more

User experience

Customers had positive experiences with user experience, highlighting an efficient, professional, and... See more

Response time

People report positive experiences with response time, frequently praising staff members for providing timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kirstin at Kiavi has been outstanding. In the past 12 months alone, I've closed over $5 million in loans with her support. She is incredibly on top of every detail, always meets timelines, and is extr... See more

Company replied

Rated 5 out of 5 stars

Restee Ceballos was amazing! She was very on top of everything, responsive, and friendly. The portal website was easy to navigate as well and it was helpful that you all had the insurance vendor, loan... See more

Rated 5 out of 5 stars

We use Kiavi exclusively to fund our real estate projects. Nic on the draws team makes sure our funds are delivered on time keeping our projects moving forward. Over the whole team at Kiavi are wonde... See more

Company replied

Rated 5 out of 5 stars

Nilabjo Chakraborty, was awesome in every way. He was supportive, consistent, and able to push through obstacle with his knowledge and professionalism. He never doubted the mission treated as if... See more

Company replied


Company details

  1. Mortgage Lender
  2. also in
  3. Alternative Financial Service
  4. Non-Bank Financial Service

Written by the company

With more than $30 billion in loans funded since its 2013 founding as LendingHome, Kiavi, a Figure Technology Solutions company, is one of the nation's largest non-bank lenders to real estate investors (REIs). Kiavi harnesses the power of data and technology to offer investors a simpler, more reliable, and faster way to access the capital they need to scale their businesses. Its platform lets borrowers price, apply for, and manage bridge, DSCR rental, and new construction loans, with draw and inspection built into the underwriting system. Today, Kiavi is committed to helping investors revitalize the approximately $25 trillion of aging U.S. housing stock, creating move-in-ready homes and rental housing for communities nationwide. For more information, visit www.kiavi.com. NMLS ID #1125207.

Need capital to fund your next investment property?

Written by the company

Trusted by over 12,000+ real estate investors nationwide, Kiavi provides reliable capital without the typical hassles.
Kiavi is a leading lender for residential real estate investors with flexible loan options, including: Fix and Flip / Bridge, DSCR Rental, Rental Portfolio, and Cash-Out Finance programs.

Low Fix and Flip Rates and Closes in as Few as 10 Days!

Low Fix and Flip Rates and Closes in as Few as 10 Days!

Low Fix and Flip Rates and Closes in as Few as 10 Days!
Waiting on slow and time-consuming funding is a thing of the past. Our technology platform puts the power directly into real estate investors’ hands. Apply for hard money loans, get visibility into the process, and receive funding more quickly. We make applying for financing for your investment properties easy.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

799 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(799)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an awesome experience with Kaivi…

I had an awesome experience with Kaivi on my first loan. The staff are professional and knowledgeable. There system is so easy to use. You can always go online and see where you at with the loan process and you can download forms and be up-to-date on your loan process. If I had a question they respond right away whether it’s an email or phone calls. They’re always there to help and they made my loan process so easy comparing to other lenders. I would definitely recommend them.

December 29, 2025
Rated 5 out of 5 stars

Vincent with Kiavi should be your ONLY call

Vincent with Kiavi was outstanding! The process was fast and simple. He was quick to answer whenever I had a question and went above and beyond on both of our purchases. I will continue to recommend Kiavi and use them personally - I don't see how it can get much better!

December 20, 2025
Rated 3 out of 5 stars

Bad experience with loan analysts

Dealing with the loan analysts was a nightmare. The appraiser messed up and said my units were non conforming. The loan analysts kept asking for a burn down letter which is NOT a federal form so there are no standards. The final loan analyst I spoke with sent me a copy and paste message from chatgpt with a link to a city in Nevada. My property is in Indiana!

It felt like no one at Kiavi actually wanted my business except for Clay Johnson, my initial point of contact. He stepped up and we were able to figure out what document from the city would satisfy underwriting.

I like Kiavi in all other ways, but if you have a snag good luck finding someone who wants to help. I do want to give a shout-out to Clay for stepping up because I was ready to take my business elsewhere.

December 25, 2025
Rated 5 out of 5 stars

I'd like to give a shout-out to Clay

I'd like to give a shout-out to Clay, my loan agent. He was excellent at following up consistently over a long period, always remaining responsive and patient throughout the process. His diligent work was fundamental to the final success.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Everyone made the deals that we do…

Everyone made the deals that we do completely effort less, as a busy investor. This is super important. Extremely easy process, relationship based, I am beyond grateful for the value they put on my time as a busy investor and business owner. On top of that, they deliver a great product with super good terms. I go into every single deal, knowing how it’s going to turn out with them because it’s the same every time, flawless.

December 11, 2025
Rated 5 out of 5 stars

I had a great experience with Kiavi

I had a great experience with Kiavi. Excellent service, always available to answer questions. They made the process a lot easier for me. Special thanks to Tyler and the team for the great service provided!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Tyler Rivers super helpful

Tyler Rivers super helpful. Nice seamless transaction as long as the numbers make sense. Closed in a timely manner, easily reachable and great communication.

November 24, 2025
Unprompted review

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