Kibo Pay Reviews 667

I absolutely love Kibopay! Shirley G. has been my Kibopay rep from day one. She’s totally knowledgeable and gets your request/ issues done. Shirley always responds back when she is busy on another call. Shirley is the best! When she is off, the rest of the staff are definitely on top of any questions you might have. They always respond.
Switching to Kibopay was the best thing I ever did for my practice.

Shirley at Kibo Pay has saved me Thousands and whenever I have a question she waste no time on getting back to me with a solution.

I get a flyer in the mail saying I can save thousands by changing my credit card acceptance company…. I’m skeptical but I call. I’m told in Kibopay the customer ( in my case, the patient) will pay the fee instead of the merchant ( or in my case, the doctor). I let that sink in for a moment - this would eliminate that disgusting $800 monthly bill just for taking credit cards!!! The customer decides to pay with a credit card and the routine way of doing it is the merchant pays for that? Hmmm. That should be different - so Kibopay is changing all that! THEY ( the customer) decided to use the credit card so THEY should pay the convenience fee - not us. So with that logical position in mind - I said yes!
2 months now and not a single patient has complained. And I have zero in credit card acceptance fees - this will go to a nominal $30 a month after my three month free trial. Funds are deposited into my act the next day and not one dollar has been late. All the people at kibopay are great - they set you up in thirty seconds - I place the charges with a cell phone so no equipment was needed- I just cancelled my old processing company permanently- I think the old model of credit card acceptance for business has gone the way of Blockbuster Video - remember them????

My experience was made great because she solved the problem. I was going to leave your company until I was called by this representative who saved the day. Please thank her for me.

Excellent service! Pricing is very reasonable and easy to set up. The staff is friendly and very helpful, always just a phone call away.

Prompt precise help! Always welcoming and happy to help.

Great customer service Maria and Krystal are always there if I have any issues

Excellent service from this company including highly responsive customer service.

Shirley is awesome. Anytime I've needed help she was willing to help me. She is very professional and understanding. Thank you Shirley

Always going above and beyond to help with any of our needs.

Maria is great at explaining step by step for me to understand how to get things set up, she is so kind & has a great customer relations. I highly recommend her for any of your merchant needs. She gets the job done quick & is available to answer any of our questions if we have any.

Maria K. has been amazing through this entire process. She is friendly, knowledgeable, comforting, and has unbelievable customer service skills and work ethic. The evening that we were switching, she kept her headset on figuring we would be calling...which we did (after hours). She has made our transition easy and answers all of our calls to this day. THANK YOU, MARIA!!!

Maria and their team are always prompt to help with any questions or needs. I am very happy with KiboPay and their customer service

Shirley has been the best! Anytime I've needed help with anything she always takes care of us! Even if it's something in another department she double checks with them and keeps us updated!

Could not be happier with the service and system. When my machine stopped working, they immediately sent a new working device and were very patient with me on setting up and trouble shooting throughout my entire process. Best customer service I have had with any credit card device.

Mr. Ryan Molinaro has always answered my calls and answered my questions promptly. Our business has saved thousands of dollars monthly with Kibo's services.

I've been working with Shirley for last 3+ years. She will go beyond to find you best available solution every time. It's a great experience to work with her. Thank you so much for helping me every time I needed assistance.

I spoke to Maria inquiring about patient inquiry.
She is experienced and knowledgeable in all questions I needed to know. Explaining in an accurate and detailed response. I am glad that I learned something on my inquiry and I am thankful for it.

Excellent communication! Shirley and Mike always have an answer to any of my questions. Their website is very professional with easy access to all of my business transactions and reports.