Kibo Pay Reviews 667

Transition to Kibo was easy and seamless. Mike is always quick to respond if I need any questions answered. And the savings! Wow! I've been with Kibo for a little over a year, maybe two, and they have saved me and my practice quite a nice chunk of change. Thanks Kibo and thank you Mike!

AMAZING customer service. Maria is an absolute gem. She is so personable and answered all of my questions. Customer service is often a negative experience but not with Kibo Pay . They are always timely and professional. Cannot recommend them enough !!

I recently signed up for Kibo Merchant Services and just got my account set up. I processed my first client payment for $725, but the funds were put on hold. What really upset me is that Kibo made no attempt to contact me—no email or phone call to explain the situation.

After waiting a day for the funds to show up in my account and seeing nothing, I reached out to Kibo support. They informed me that the funds were on hold and said the risk team should have emailed me, but I never received any communication from Kibo.

I’m extremely disappointed in how Kibo has handled my business. I worked hard to earn that money and delivered the promised service. I need those funds deposited into my bank account immediately.

Simply fantastic, transparent, timely, and honest customer service! Answered all my questions (and I had a lot) in a timely, professional manner. I highly recommend Mike to get you set-up with a great new idea in credit card processing, Kibo Pay.

We appreciate the follow up!! Cyrstal contacted us, (we did not have any c/c charges for 2 days) to be sure all our machines were operating correctly.

Thankful for maria's supports

Mary OCampo was a huge help in resolving our issue. She worked faithfully to reach a resolution that was fair.

Kibo Pay rocks!
We transitioned to Kibo Pay 2 years ago. Best decision we ever made. It is very easy to use, they have excellent customer service and best of all we are saving so much money! It has been well received by our patients, was very easy to train staff how to discuss the difference between traditional card readers and what we are doing with Kibo Pay. We are so happy we made the transition!!

Kibo pay was very easy to understand and use. The staff were very friendly and helpful, periodically checking with us. Highly recommend to small business.

Working with Shirley has been a Great experience so far. She is very Professional, friendly and resolve any
issues quickly. I highly recommend Kibo pay to anyone
in Business.

Save hundreds of dollars on processing fees, easy to receive payments, excellent customer service!

It was a pleasure working with Shirley and she made our experience switching to Kibo Pay as smooth and easy as possible. We have saved on our credit card processing fees and will continue to use Kibo Pay after our free trial period is over.

Excellent customer service. Maria is awesome! Highly recommend Kibopay.

Shirley is very quick to respond and more.Very very helpful

Shirley is always so quick to respond and assist in anything we need! I would highly recommend her and Kibo Pay! I have been working with Shirly for many months and she helps ease any issue we have had and has fast solutions and has amazing communication skills!

Ryan makes this company proud, it is very hard to deal with merchant companies these days, they come across as impersonal, trying to up sell you on everything that you don't need and on top of that they hardly ever listen to what you want because they are running off at the mouth and you cannot get a word in edgewise ,too exhausting to say the least.

Ryan listens to you very quietly and take notes which I like and he repeats what you say to make sure he has written down what you have asked for and when he did not have the answer he made it his business to find out and got back to me right away, he operates as any business should that services the public at large, he puts the human back in humanity and as long as I am a business needing merchant services he will always have my business here at Kibopay.

Sincerely
E.H.Wells

So far I have been very pleased with the services of KiboPay. The representative made the transition to the company simple. I had an issue with a component in my system and had it replaced with little hassle. My restaurant is experiencing an increase in business due to the ease of transactions.

Everything I have done with Mike was done very efficiently. I changed Mike accounts, and he helped immediately. I have missed my credit card deposits on any day!