KichlerLightingExperts Reviews 

574
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I ordered four Kichler fans that were advertised to come with lighting kits. When I received the fans, the lighting kits were not included. I contacted customer service and was told I could purchase t... See more

Rated 1 out of 5 stars

We bought three outside Barrie pedestal lights which weren’t cheap. After just over two years the light fitting screws are badly rusty & corroded and breaking away from the fitting. After contacting t... See more

Rated 1 out of 5 stars

I have ordered a relpacement fixture to replace a 20 year old one that broke. I can not complain about 20 years of service. In fact I ordered another Kich'r fixture because off the excellent service.... See more

Rated 1 out of 5 stars

I ordered three outdoor lights and only received one. The website promised 2 day shipping for 2 of the lights that I’ve been waiting to receive for 7 days now. The order number shows shipped but there... See more

Company details

  1. Home & Garden

Information provided by various external sources

1StopLighting/Kichler Lighting Experts was launched in 2001 by a close knit group of friends with the vision of innovating the shopping experience for lighting. Over the years, 1StopLighting has grown into a family of websites founded on the principle of adding value to everything we do. The company has evolved into one of the top internet retailers for lighting and home products. Our goal is to provide the highest overall value and shopping experience for our customers while providing the best customer service in the industry. We understand that the experience and interaction you have when shopping with us is just as important as the price you pay. That is why each of our customer service agents are ALA (American Lighting Association) trained and certified. Our management team has built a customer first culture and instilled it into each of our team members. We promise to take care of you! So, if a problem ever arises with your order, we will do everything in our power to make it right and have you leave with a smile.


Contact info

1.2

Bad

TrustScore 1 out of 5

574 reviews

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No recent history of asking for reviews

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1.2

All reviews

(574)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

We had to send items back because it just didn't fit our application. The items arrived within 2 days and working with customer service to return items was so easy. I hope to use this company again and will refer other electricians and home owners to them.

February 2, 2020
Unprompted review
Rated 5 out of 5 stars

Have been wanting this mirror and…

Have been wanting this mirror and looking at it since 2009. Yep you read it right. Repainted my bathroom in a beautiful gray and thought the mirror would look even better. Called, talked to a very nice lady. Got a $100 off and bought my mirror. Waiting for a guy coming to put it up for me. Sooooo very pleased with it. Is gonna look awesome. Very excited. Thank you Kichler for this awesome mirror!! NOT disappointed!!

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Mirror is beautiful

Mirror is beautiful! Beveled glass and brushed nickel frame give classy look to small bathroom. Everything needed to hang mirror is included in package. Very pleased.

January 13, 2020
Unprompted review
Rated 1 out of 5 stars

You sent me the wrong part.

You sent me a box that had been previously retuned and whoever was checking returns did not notice the wrong part was in the box. The box is correct, but the part isn't. I am very dissatisfied with my experience and I don't have time to return this part because of someone else's incompetence.

January 6, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy

Quick service, good prices, product packed well. I won't be using it for a while but I fell in love with the light on line and wanted to order it before it was unavailable. If I decide on other Kitchler lights I will be ordering from Lighting Experts.

January 6, 2020
Unprompted review
Rated 5 out of 5 stars

Love Love Love

These are beautiful over my kitchen island! I love the seeded glass and the flexibility that the 3 bulbs offer you to put I up to 100 watt bulbs. I used 60s in a soft white light and it’s perfect!

January 4, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered a ceiling fan light cover

Ordered a ceiling fan light cover. Received a box large enough to have what I ordered. But upon opening it contained a very small some type of light covering that I have no idea what it is or could be used for. Whether I was ripped off or not I surely feel that I was.

January 3, 2020
Unprompted review
Rated 5 out of 5 stars

Our new light looks fantastic

Our new light looks fantastic! Classic but modern. It definitely appears to be more black in color than oil bronzed which I am happy with. Arrived on time and well packaged.

December 7, 2019
Unprompted review

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