While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely terrible, paid for two boxes of mangoes that were never delivered. reached out to them on their email many times (phone number not reachable) to let them know and no one has come back to me... See more

Rated 1 out of 5 stars

Paid over £50 and never received my order. They have HORRIBLE customer service as it’s been over weeks and they still haven’t responded to my emails. There is no other form of contact and you never he... See more

Rated 1 out of 5 stars

I would give Zero if possible. We ordered mangoes which were twice the normal price and when delivered were rotten. I’ve written three times by email and there is a telephone number which you cann... See more

Rated 1 out of 5 stars

I ordered 800g of loose instant masala tea. I received 180g of teabags in a squashed, ripped box. My email bounced back, voicemail box is not accepting messages and there is no reply on their liv... See more

1.3

Bad

TrustScore 1.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, paid for two boxes of mangoes that were never delivered. reached out to them on their email many times (phone number not reachable) to let them know and no one has come back to me. The business should have its license revoked.

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud Website

Paid over £50 and never received my order. They have HORRIBLE customer service as it’s been over weeks and they still haven’t responded to my emails. There is no other form of contact and you never hear from them on any updates / changes. I’ve reported this website as fraud and would advise people to stay clear as it’ll only scam you.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

I would give Zero if possible.

I would give Zero if possible.
We ordered mangoes which were twice the normal price and when delivered were rotten. I’ve written three times by email and there is a telephone number which you cannot speak to anyone or leave a message. Do not buy from this company.
Unfortunately, I cannot find how to add photographs of the produce which would speak for itself.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

If I could leave zero stars I would

If I could leave zero stars I would. After placing an order the delivery details had not updated after 2 weeks. I emailed and phoned but no reply. Now 8 weeks and nothing. They take your money for nothing.

January 11, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

I ordered 800g of loose instant masala tea. I received 180g of teabags in a squashed, ripped box.
My email bounced back, voicemail box is not accepting messages and there is no reply on their live chat.
I am kicking myself for not checking the reviews before buying.
Don't be tempted by what seem to be competitive prices. They under deliver and then there's no way to contact them.
I have informed my credit card company who have been brilliant and are following up.

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

This business needs to be given a zero…

This business needs to be given a zero star. I placed an order for £70 and received items worth £34. I was not emailed to inform about the missing items nor received a refund.
The company's email address does not exist, as emails bounce back. The phone number is fake and goes to a recording device. Poor service all around.
If there is no contact from the company to resolve this issue on this platform and offer me my refund, I will report them to the credit card company, trading standards and crime unit for digital fraud.

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

I have received a wrong order

I have received a wrong order. Order number is #KS926465GB . Order was for 600gm packs and but I have received 200gm.
There is no contact number to reach them. Sent an email, no reply; left voice message on the number provided, no reply.
Awful service, please don't trust

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

One of the worst i have ever seen

One of the worst i have ever seen, phones dont work, emails dont work every mails you send them bounce back, no reply on chat.one of the most irresponsible store i have ever come across. Please do not buy anything online with them. Almost 14 days still mot received my order had requested for refund has soon has i ordered no response either. Will never shop with them ever again.

August 10, 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful quality, rip off, avoid

I ordered mangoes but had to chase up the order, so it wasn't delivered on time. 2 of the mangoes were rotten. One other box had really awful quality that you wouldn't even look at in store.
The mangoes are massively over-priced and you would expect better quality and service for these prices. I strongly advise against using this store.

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

Had ordered 6 mangoes

Had ordered 6 mangoes. All of them were over ripe and a few rotten. This kind of fraudulent sites should be stopped.

May 8, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Ordered alphonso mangoes. Received absolute rubbish. Avoid.

April 1, 2024
Unprompted review
Rated 1 out of 5 stars

Hi ,I ordered turmeric tea and I…

Hi ,I ordered turmeric tea and I tracked my order I seeing that I received 2 hour a go when is not true, tried to contact the company mail box full ,send email no answer... If this issue doesn't sort out in next 24 hours I will go forward.

December 4, 2023
Unprompted review
Rated 1 out of 5 stars

Note to self - always read reviews before ordering

I wish I had read the reviews before ordering with this store. I have paid for a small order and nothing has arrived. I've emailed - no response. I've tried calling - the number given is a mailbox and it is full! There is no record of my order when I sign in. All very suspicious and totally wrong!

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT BUY FROM THIS COMPANY POOR QUALITY PRODUCTS !!!

I placed an order for a fruit box ad stated the delivery would be 3 days the order arrived 8 days later.
I ordered a box of mixed fruit what arrived was a box full of damaged and poor quality fruit missing was melon grapes and pears so I had a box of apples bananas (black) and 3 plums (squashed) put in a cardboard box not like the picture on their online advert.
I have called them on 2 occasions only to have a voicemail saying this mail box is full.
I have also sent 3 emails 1 of which showed the pictures of the damaged and black bananas.
How on earth do they expect you pass this on as a gift in such poor condition.
I would say PLEASE PLEASE ! do not buy anything from the company you are only throwing your money away as they will not take responsibility or refund.

July 28, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered mangoes for my son

Ordered mangoes for my son. First of all there wasn't any delivery for quite sometime and couldn't track either. After several message to the store finally received rotten mangoes (please see the image below). Have been trying to contact them but ......These guys have no ethics at all. Openly cheating. Hope someone in authority takes note of it.

June 6, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look