Horrific service and customer service. Fake followers, and not adhering to their terms and conditions. DO NOT USE THIS COMPANY Gaslighting responses - every single time filled with lies and lack... See more
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Review summary
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Thinking about using Kicksta? Don't. Their "growth pod network" is just a bunch of low-effort Instagram accounts that are so obviously fake/bots that Instagram automatically removes 95% of them minute... See more
Company replied
Got the app because I wanted to grow my Instagram just like everybody else. two days later I didn’t see any improvement or cared about it anymore so i tried canceling my 7 day free subscription but... See more
Company replied
Free trial I tried their free trial just to find out they promote their website with with services they don't even offer. I tried out a free trial and they are refusing to cancel it and keep telling... See more
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Company details
Written by the company
With over 8 years in service, Kicksta is the global leader in growing genuine Instagram audiences without spam, bots, or fake accounts.
Contact info
United States
- support@kicksta.co
- kicksta.co
2.0
Poor
625 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Not a great system
Not a great system. Nothing happened for 24 hours. When I queried they cancelled my account. Avoid
July 31, 2023
Unprompted review
Reply from Kicksta
Hi Ben,
We appreciate you taking this survey and letting us know how you feel about the service. We are sorry if you didn't see any activity when you started the FREE trial period. At that time, the system was still evaluating your account's capabilities, and it usually takes time to find its footing.
We're also sorry if your account was canceled. After we received your cancellation request, we had to honor it as we understood that you no longer wanted to continue with the service. Kicksta ensures that we provide a high-quality service, and you may always reactivate your subscription if you wish to try it out. You can contact us via chat, and we will gladly assist you.
Take care,
Kicksta Team
When you try it
When you try it, use Paypal to pay and cancel automatic payments immediately to avoid losing money. As for the service , they are lousy and do not work . You can experience it for yourself and be disappointed.
July 11, 2023
Unprompted review
Reply from Kicksta
Hi Doan,
I appreciate you taking this survey, and letting us know how you feel about the service but I just want to straighten it out that no money was taken from your account as we canceled it within the 7-day trial period.
We offered the service for FREE in order to provide our customers with firsthand knowledge of how an organic growth service operates. We apologize if it did not match your expectations.
In case you change your mind and give Kicksta a second chance, I assure you that it would give value to your hard-earned money because our strategy has been proven to be effective in establishing your IG account on a solid foundation. For any concerns, please email us at support@kicksta.co.
Take care,
Kicksta Team
No recommended
Not recommended, very poor outcome and the targeted audience has not worked.
It was not a 7 days trial program, I paid for a month. That means you have delivered the scope of work for 7 days only.
May 31, 2023
Unprompted review
Reply from Kicksta
Hi Avra,
I apologize if we fell short of your expectations during your 7-day trial period. Kicksta organically increases your followers, and there are a variety of reasons why your targeted accounts and hashtags have no interactions.
It's possible that the majority of their followers aren't within your target demographic or aren't interacting. These are the things that we could not control. There is no magic in selecting the correct targets; rather, it is a process of trial and error until you locate those with more interactive followers.
We'd be happy to make you understand the process. You ma email us at support@kicksta.co.
Take care,
Kicksta Team
Do not use!
Complete ripoff do not use these people. They charge you $129 and they follow and unfollow people on your behalf. You get a handful of followers from this no where near what they promise. Stay away
June 28, 2023
Reply from Kicksta
Hi There,
I apologize if you were dissatisfied with our service, however the $129 plan does not promise a set quantity of followers. Our pricing policy is clearly stated on our website: https://kicksta.co/pricing. The Ultimate Plan, which costs $219, provides 2,000 guaranteed followers per month.
I also tried pulling up your account using the information below but I am unable to locate your account:
Email: dacubanheat@gmail.com
Phone number: 7327548336
Name: Ryan De La Uz
If you could send us an email with your IG handle, our team would be happy to look into your account and determine what the problem is.
Best,
Kicksta Team
Don't do it - stole my money
I did the 7 day free trial and part way through canceled it. Today I was charged and when I messaged them they refused to refund and not only that canceled the service (not that I wanted it - but if you are going to take my money and go against your free trial at least offer to give the month that I just paid for). When I responded (respectfully I might add), I was ghosted. I cannot get any kind of response from them at all. Absolutely horrible, stole my money and no service at all.
June 15, 2023
Unprompted review
Reply from Kicksta
Hi Jaclyn,
I'm sorry to hear about not getting a refund after your trail period ends. Upon further investigation, your account was charged immediately after the trial period ended. This is the reason why the refund was not issued.
It was also stipulated on our Billing Policy that "refunds are not available after the trial period. Continuing beyond the trial means accepting responsibility for all charges based on your chosen plan and our policies."
We're very sorry if Kicksta could not honor your request but we'll make sure to provide the service while your account is active.
Please email us for any concerns at support@kicksta.co.
Best,
Kicksta Team
The followers are fake
The followers are fake, which is what I precisely wanted to avoid. London Based lawyer targeting London business owners, and I got random 16-year-olds from Russia following.
June 11, 2023
Unprompted review
Reply from Kicksta
Hi Aleksandra,
I'm sorry to know that you got fake followers while you were on the trial period.
This is a common problem in most social media outlets - certain number of non-legitimate accounts will sneak into the mix since the account is public and other users can still see it.
But please know that Kicksta does not generate bot followers. It’s not just possible because we have a proprietary set of filters that make sure it only engages with real users.
We'd love to give you more insights as to how the program works. You may reach us at support@kicksta.co.
Thanks,
Kicksta Team
Scam be Aware
Kicksta claimed they use organic way to help my business account gain followers on instagram but in fact I gain followers from all fake accounts and this does not help to engage with real customers at all! It defiantly not worth the price monthly to gain those fake numbers also when I contacted customer service to cancel my subscription all they told me are excuses and asked me to be patient, it will work out.
Stop being scammed by this company and don't waist your money be fooled like me.
June 4, 2023
Unprompted review
Reply from Kicksta
Hi Jenny,
I'm sorry if you're seeing fake followers on your IG account. I believe our team already explained how our service works. Getting fake followers is a common problem in most social media outlets - certain number of non-legitimate accounts will sneak into the mix since the account is public and other users can still see it.
With Kicksta, choosing the right targets with real followers similar to your niche is very important. This helps the program engage to legit IG accounts. That's what the program only does but it's up to the end-user to follow your account or not.
Although, I'm confirming the cancelation of your subscription. Again, I'm sorry for the inconvenience.
Kicksta Team!
Instagram blocked 5 mins after login
Instagram blocked 5 mins after login. Serbian phone connected and sent me a retrieval code on my phone. It's a scam.
June 5, 2023
Unprompted review
Reply from Kicksta
Hi There,
I'm sorry for the delay in communication, and for your Instagram account was blocked while you were using the service. I tried searching your account using "Dede" but I could not pull up any details.
I'm more than happy to share a better view about how the program works. You may reach our chat support or email support at support@kicksta.co.
Looking forward to hearing from you.
Take care,
Kicksta Team
SCAM! Stay away at all costs!!!
On the website they offer a 7 day free trial, so I decided to give it a go.
1) It was impossible to include a “target” without having an error message.
2) Instagram kept disconnecting and having weird requests of random devices trying to access it.
3) Got hundred of fake followers.
4) Customer service is one of the worst I’ve ever seen. Always with excuses such as “system issues”, “be patience, it will be worth it” or “our team is working on this”.
5) No organic growth.
Please avoid their services. It will be a waste of your precious time.
June 1, 2023
Unprompted review
Reply from Kicksta
Hi Rafael,
I'm sorry if you got several fake followers and for getting several issues while you had your trial subscription with Kicksta. Getting several followers, especially fake ones in a short period of time is too good to be true - Kicksta does not generate followers. Our method is specifically designed to perform typical method of gaining followers.
First: We follow some accounts (these are your targets' followers)
Second: The system likes photos of these accounts
Third: It unfollows afterwards
With this method, it creates curiosity to those followed IG handles which will lead them to your page. If they find it interesting, they will follow you back. Please know that we do not have control over those account owners who decided to follow you. Not all your target followers are real people or having the same niche as yours - that's why choosing the right targets is very important, too.
I hope I was able to explain better how an account is grown by Kicksta.
Please email us at support@kicksta.co.
Take care!
Satisfied user
Been quite happy with the service. Took a few minutes to set up and I started seeing results within the first
few days.
January 5, 2023
Unprompted review
Reply from Kicksta
Hi Dillon,
Thank you for expressing your satisfaction with Kicksta's growth service. If there's anything that you need, please feel free to reach out.
Take care,
Kicksta Team
Exceeded expectations
Kicksta's been amazing in terms of growing my IG. I've actually gained tons of followers who genuinely engage with my content - highly recommend!
May 10, 2023
Unprompted review
Not a scam
When I first signed up, I didn't have high hopes, but I've been pleasantly surprised
by the quality of followers and the consistent growth I've seen.
They've exceeded my expectations in every way.
March 7, 2023
Unprompted review
🚨AVOID THIS GROWTH SCAM 🚨
🚨AVOID THIS GROWTH SCAM 🚨
Product doesn't work. Received multiple emails with excuses about why things weren't working. After the 4th it was clear that this was a scam. No 7-day moneyback trial refund from premium upgrade has been received.
May 9, 2023
Unprompted review
Reply from Kicksta
Hi Samuel,
We sincerely apologize for not seeing growth on your account with the span of 4 days. Kicksta aims to grow your account organically, and it takes time to get there as we need to widen your reach, and get the right audience.
Although, it's still up to the end-user to decide on whether to follow your account to not.
We hope we could get a chance to help your account grow in the future but for now, please know that we have already refunded your subscription.
Kindly check your email for the details.
Take care,
Kicksta Team
Wasnt so sure at first
I have used a couple other growth services and have had issues - so I had my doubts.
I've been pleasantly surprised with the results and haven't had any issues.
March 31, 2023
Unprompted review
Great results with their top plan
I initially signed up for the middle plan, and after about a month i decided to go up
to the top-tier plan that comes with guaranteed followers.
Since doing so ive seen a notable monthly increase in my Instagram followers.
definitely worth the price.
February 15, 2023
Unprompted review
Couple hiccups in the beginning
"Had some minor issues setting up my account in the beginning but
their support team was extremely helpful and responsive - havent had any issues since."
April 4, 2023
Unprompted review
AVOID UNABLE TO CANCEL
Hi joined and upgraded to premium, but keep getting locked out of my insta account. So I wanted to cancel my subscription have emailed and contacted support via dashboard and getting automated responses offering me others services. There is no 'cancel' button on my account so I'm unable to cancel without contacting them. I'm within the 14 day money back period and still have not received confirmation of cancellation and refund. AVOID this company terrible service
May 3, 2023
Unprompted review
Reply from Kicksta
Hi Mermaid Hannah,
We're sorry if you had issues with your Instagram account. We're trying to search your account with Kicksta with your name but we're unable to pull up any information.
Please know that we're more than willing to cancel your subscription, and refund your payment. Please reach out to us at support@kicksta.co so we could assist you with your request.
Thanks and take care,
Kicksta Team
Misleading Advertising
Kicksta say it offers organic growth by liking the posts of desired followers on your behalf but this is not what I got…
I paid for the influencer package and, to be fair they were delivering on average about 50 followers a day but these were fake profiles. When questioned on this they said that these were ‘consumer’ accounts
and used by real people. I wasn’t convinced - a profile composed of 8 or 9 generic posts all posted on the same day with no followers that in turn would not like, comment or bear any relation to the targets I had picked.
And they were all dropped on to my profile at the same time…hardly organic growth.
I was also told my patience would pay off so I continued on (past the refund deadline) and nothing improved just more useless followers. Don’t be fooled by this, its just a way to get you to continue paying them in the hope things improve
Avoid at all costs - this is not an ethical company
April 27, 2023
Unprompted review
Reply from Kicksta
Hi Nichola,
We're very sorry if you feel like you received fake followers but Kicksta Pro - Influencer Boost plan, it does not engage with the targets that you selected, and I can assure you that we provide real followers.
I also tried pulling up your account but I am unable to pull it up with your name. We are willing to look into your account and help you with this matter, Nichola.
Please email us at support@kicksta.co.
Thanks and take care,
Kicksta Team
Scammers
Scammers! I don't have words to describe how angry I am at the Kicksta team. They robbed me of my money and then botted followers to my account. They will lie to you at every chance they get. PLEASE DO NOT SIGN UP!
March 31, 2023
Unprompted review
Reply from Kicksta
Hi Angus,
My sincere apologies for the delay in response, and if you feel bad about your experience with Kicksta!
I also want to assure you that Kicksta is fulfilling the number of followers you'll receive for the Influencer Boost Plan. You shall be getting more until the end of the month.
In case you want to continue, please contact our support for assistance.
Take care,
Kicksta Team
A total Scam
A total Scam
Not even one real follower.
Also they will charge you without any permission, and when you mail them for a refund, they keep sending you mails to upgrade your account.
The system just doesn't do anything and they ask you to be patient, no improvement at all, and they will charge you each month without any permission, and even if you mail them the same day, they will ignore you.
March 23, 2023
Unprompted review
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