Would give 0 if possible but avoid buying from this website!! Awful customer service just ignore you. Bought shoes and have now got a hole in after 5/6 wears contacted company who won’t do an... See more
Company replied
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See what reviewers are saying
thanks so much for your speedy customer service! it's really appreciated. i'm flying overseas, but the shoe size I selected online was too small - I sent them back and you guys were able to rush out a... See more
Company replied
Needed to replace a pair of Nike Versatile II's and heard good things about these folks. Order arrived within less than 48 hours but unfortunately it turned out that the replacements didnt quite cop... See more
Company replied
I don't usually buy online and I've not heard of the company before,but having searched everywhere for a certain pair of Nike trainers I came across this place.Ordered late Saturday afternoon, they we... See more
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Company details
Written by the company
Kicks Worldwide stock a premium selection of Big Brand Sneakers and Trainers at superb discount prices. Adidas, Nike, Puma, Reebok, Asics and more!
Contact info
Kincraig Road 221, FY2 0PJ, Blackpool, United Kingdom
- info@kicksworldwide.com
- kicksworldwide.com
4.5
Excellent
421 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So happy with my Nike Tailwinds IV !
So happy with my Nike Tailwinds IV !! they came within 4 days of purchasing and are amazing quality highly recommend kicks worldwide especially considering the Nikes I got are out of stock everywhere
April 28, 2022
Unprompted review
Reply from Kicks Worldwide
Hi Vanessa, Thanks very much for taking the time to leave us this sparkling 5 star review. I hope you enjoy your Tailwinds.
Excellent, reliable and trust worthy
Excellent, quick service. Great price on new running trainers, delivered from UK. Would definitely recommend for value and reliability.
April 28, 2022
Unprompted review
Reply from Kicks Worldwide
Hi James, Thanks very much for taking the time to review us on Trustpilot.
Simple order process
Simple order process, and very prompt delivery.
Happy with my Nikes. A style I'd had before but seemed out of stock everywhere else.
Highly recommend 👌
April 10, 2022
Reply from Kicks Worldwide
Hi Anna, Thanks very much for the recommendation! I hope you enjoy your Nike Trainers!
Found them!
I couldn’t find the off white adidas 80s continental with green stripe anywhere in my size until now, love em
April 8, 2022
Reply from Kicks Worldwide
Hi, Glad you found the trainers you were looking for with us! Thanks for the review!
Excellent quick service
April 8, 2022
Reply from Kicks Worldwide
Thanks for leaving us a 5 Star review. its very much appreciated.
Reply from Kicks Worldwide
Thank you for this great 5 star review. I hope you enjoy your purchase.
Great customer service
Great customer service. Beautiful brands to choose from. What i ordered was what I received too. Prompt delivery service .
March 28, 2022
Unprompted review
Reply from Kicks Worldwide
Thank you for your kind review, glad you had a great experience. I hope you enjoy your new shoes!
I ordered Nike trainers which arrived…
I ordered Nike trainers which arrived quickly but weren’t the right size
March 23, 2022
Unprompted review
Reply from Kicks Worldwide
Were sorry you received the incorrect size, we promptly offered you a free return and refund or exchange. Thanks
Great trainers
Great trainers
Quick delivery and the trainers are just in perfect condition as described and shown in the pictures.
March 15, 2022
Reply from Kicks Worldwide
Hi Mark, thank you very much for taking the time to leave us this brilliant review. it is very much appreciated. I hope you enjoy your new trainers!
I had an order which was out of stock…
I had an order which was out of stock and I was notified right away that these should have been taken out of stock. My money was refunded instantly. I was then given a discount on my next purchase which I used the same day. However these arrived and were too small. The returns process was extremely easy and quick. The what's app chat function is really good and all my messages were answered quickly and politely. One of the best companies I have ever had to deal with and will definitely use again. Highly recommended.
March 10, 2022
Reply from Kicks Worldwide
Hi Dean, Thanks very much for your kind words and brilliant 5 star rating!
Sent the wrong shoes and said I had to…
Sent the wrong shoes and said I had to send back for a refund. Never got original shoes I ordered as they said it was a website error.
March 6, 2022
Reply from Kicks Worldwide
Hi, Yes we made a mistake on this one and correctly advised you to return them for a full refund and reimbursement of all return fees.
Apologies for the inconvenience.
Reply from Kicks Worldwide
Thank you for your kind review.
Fast delivery and transaction
February 5, 2022
Reply from Kicks Worldwide
Thanks for the sparkling 5 stars.
I really enjoyed purchasing the…
I really enjoyed purchasing the product. and you met the deadline. thank you so much
February 2, 2022
Reply from Kicks Worldwide
That's great news, we always aim to please.
Good delivery speed and good quality shoes.
January 18, 2022
Reply from Kicks Worldwide
Thank you for your honest feed back, much appreciated. Enjoy your new shoes!
Reply from Kicks Worldwide
Great news thanks for sharing!
Reply from Kicks Worldwide
Hi, Thanks for the fantastic feedback. I hope you enjoy your new shoes!
Very happy delivered item as described…
Very happy delivered item as described and all looks good. Would recommend
December 31, 2021
Reply from Kicks Worldwide
Thank you for the great feedback and recommedation!
Great price fast delivery excellent…
Great price fast delivery excellent service quality trainers. Made my boy very happy
December 21, 2021
Unprompted review
Reply from Kicks Worldwide
Hi Jonathan, Excellent news, glad your boy liked them! Thanks for taking the time to leave this sterling review.
***update*** Poor customer service and dodgy behaviour
****Update: kicksworldwide have responded to this review but conveniently left out the part that I provided evidence that my payment/card was not fraudulent an email of which they are yet to respond to****
I bought a pair of Nikes as birthday gift for my sister. Order was confirmed then I was charged, I paid via the Shop app/function. Shipping/delivery address was different because it's a birthday gift.
Hours later I received an email saying that I was refunded with no explanation. I had to email them to find out why, 1st they said they couldn't 'fulfil the order' then I had to probe some more and they came back with 'our system flagged payment as fraud'
Which is total nonsense because it's the same card I use for everything plus it's connected to my Shop account! I also provided evidence to this effect. I suspect that they were either low on stock or didn't have the right size and decided to cancel the order. It all seems dodgy tbh.
Definitely will never use them again.
Update: kicksworldwide have responded to this review but conveniently left out the part that I provided evidence that my payment/card was not fraudulent an email of which they are yet to respond to
December 20, 2021
Unprompted review
Reply from Kicks Worldwide
Hi, Thanks for taking the time to leave your comments.
We were unable to accept your order and were forced to cancel it after the payment was flagged as Potentially Fraudulent. The system did email you a refund confirmation.
UPDATE EDIT: Unfortunately we were unable to re-enact an order if its already been cancelled despite evidence being sent providing a payments legitimacy.
Being precautious with potentially fraudulent payment is not dodgy behaviour it protects our customers and ourselves. Every single online store has the same process, it is not unique to us.
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