Just wanted to say massive thank you to the lovely staff in kid-eco shop! Firstly what an amazing shop so beautiful organised with such beautiful items and at such great prices which then goes into fa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unfortunately our cardboard Xmas tee arrived defective (it was missing one of the slots so the two parts don’t slot together). The cardboard also isn’t recycled so not quite as eco as would be ideal.... See more
Bought one for our three year olds birthday party, all kids loved colouring it with crayons and pencils and covering it with stickers! Coincidentally our friends bought one for our kids birthday too,... See more
NOT DELIVERED!!! Ordered 10 days ago and still not received. The estimated delivery was 13th September 2024 and it is now 19th September 2024 and I haven’t heard anything. I have now sent the c... See more
Company details
Written by the company
Kid-Eco strives to offer a sustainable solution to play time for children across the country, without the use of harmful plastics found in the majority of toys worldwide. For the last 15 years, we have been successfully producing a fantastic range of innovative, highly interactive, safe and affordable cardboard playhouses; designed and manufactured in the UK from biodegradable recycled corrugated cardboard. Our playhouses are great for imaginative self-decoration and role play, being tremendously popular with schools and childcare providers, as well as at home, parties and other special occasions or events. Kid-Eco playhouses are predominantly suitable for Early Years Foundation Stage (EYFS) activities as well as Key Stages 1 & 2 Arts and Crafts. All kid-Eco playhouses fold flat for storage between use and are both recyclable and bio-degradable. We regularly run competitions in recognition of your little ones efforts and host the Kid-Eco Gallery so that they can see their endeavours online and be inspired by what others are creating. We frequently award prizes for photos sent into the gallery and list winners on our social media pages!
Contact info
unit 4 hollis road, NG31 7QH, Grantham, United Kingdom
- 01476 515932
- sales@kideco.co.uk
- kidecocrafts.co.uk
express delivery arrives after 5 days?
I ordered a playhouse for express delivery 1-2 days. Item arrived too late for the party.
No explanation, no phone calls. No customer service? I think the product is great but the delivery times and customer service is shocking.
June 13, 2022
Reply from Kid-Eco
Good afternoon Karen,
We're very sorry to hear that you are not happy with the service you have received from Kid-Eco. I can see that you placed your order on 06/06/22. Unfortunately our courier let us down on this day and failed to collect from us. All orders placed on this date were processed on the next working day (07/06/22).
Due to the courier delay and the back log of orders accumulated as a result, your order was unfortunately delayed slightly and despatched 1 day late (07/06/22) which I can only sincerely apologise for. We would be more than happy to refund you the difference between the priority shipping you have paid for and our standard shipping rate.
Like most small independent businesses, we try our very best to maintain the highest standards possible, however as we are only human, we do sometimes fall short, whether it be our fault or as a result of a 3rd party in the delivery chain.
If you wish to discuss this any further, please do not hesitate to get in touch via our sales email: sales@kideco.co.uk
Once again, our sincerest apologies for any inconvenience caused.
Kind regards,
Emma
Kid-Eco
Absolutely shocking dispatch time even…
Absolutely shocking dispatch time even though i paid for royal mail priority. Then no response to my email chase up.
June 9, 2022
Reply from Kid-Eco
Good afternoon Madison,
We're very sorry to hear that you are not happy with the service you have received from Kid-Eco. I can see that you placed your order on 02/06/22 which was unfortunately a bank holiday. All orders placed on this date were processed on the next working day (06/06/22).
Due to the back log of orders accumulated around this time, your order was unfortunately delayed slightly and despatched 2 days late (08/06/22) which I can only sincerely apologise for. We would be more than happy to refund you the difference between the priority shipping you have paid for and our standard shipping rate.
Like most small independent businesses, we try our very best to maintain the highest standards possible, however as we are only human, we do sometimes make mistakes.
If you wish to discuss this any further, please do not hesitate to get in touch via our sales email: sales@kideco.co.uk
Once again, our sincerest apologies for any inconvenience caused.
Kind regards,
Emma
Kid-Eco
My little one absolutely loves it
My little one absolutely loves it! Quick delivery and easy to build too
May 18, 2022
Great for house rabbits too
I actually purchased this for my two house rabbits. They love it and have made a few adjustments such as a door.
May 14, 2022
ordering easy and delivery quick
ordering easy and delivery quick. product very good for the price.
May 8, 2022
My grandson loved his rocket-ship
My grandson loved his rocket-ship, went well with his NASA space suit
April 28, 2022
Great product and delivery was great
Great product and delivery was great. We bought the white igloo.
April 9, 2022
Perfect!! Abs very durable
Perfect rocket and spacecraft for my sons toy story theme birthday party - very durable with a 4y/o and a 1 y/o both wanting to play with them
March 26, 2022
Fantastic item
Fantastic item! The children absolutely love it and so do I .. so efficient, beautifully made , really sturdy and allows the kids to be creative . Such an amazing idea and when we’re done with it can easily be packed or thrown in recycling. I will not hesitate to buy another .. such a fantastic idea honestly. And delivery was super quick too ! So so pleased thank you so much!
March 6, 2022
Fully satisfactory
I haven't seen the play house myself as it was ordered as a gift, but it arrived in time for Christmas, apparently without any inconvenience; and I was sent a video of the child enjoying it - and the parents also.
January 4, 2022
Unfortunately our cardboard Xmas tee…
Unfortunately our cardboard Xmas tee arrived defective (it was missing one of the slots so the two parts don’t slot together). The cardboard also isn’t recycled so not quite as eco as would be ideal. Otherwise they seem like a good company and hopefully they will recifty the Xmas tree (it seems like a one off cutting error)
December 9, 2021
Absolutely a joke it's been over 2…
Absolutely a joke it's been over 2 weeks and still haven't even sent my package out yet. Awful business to buy from
November 20, 2021
Excellent!
Purchased the rocket for my great nephew.
Great product, great comms - great company to deal with, will use again and happily recommend to all.
June 28, 2021
Speedy delivery
Speedy delivery, well made and not difficult to assemble. Great hit with my 4 year old grandson.
May 17, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.