Kidgames Reviews 231

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Hi. I cannot really speak of how this effects a child as my children are all married. I will introduce it to my children for the grandchildren. The way I evaluate this games it can only help to build... See more

Rated 5 out of 5 stars

I had a request which was answered almost immediately and on avery courteous way. I really appreciate Raj from the Escalation Center. Thank you very much Martha Estrada Uribe

Rated 3 out of 5 stars

Had to contact customer services after trying to find the website for them to cancel a subscription I did not sign upto. Person was very helpful and cancelled it though have still not received... See more

Rated 5 out of 5 stars

Goodday Jamal Quick response I value,thank you. Thanks again for cancel my subscription. Best regards Suzette Joubert


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4.2

Great

TrustScore 4 out of 5

231 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

EXCELLENT SERVICE TEAM

I had a request which was answered almost immediately and on avery courteous way. I really appreciate Raj from the Escalation Center.

Thank you very much
Martha Estrada Uribe

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service!!

I recently experienced a situation that was above my control. Nevertheless, Jamal contacted me and helped with everything in his hands, I truly appreciate this!!

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam, advertised a light fitting went to purchase it, paid for that only to find out I paid for a membership to discount club. Two days later they took out another payment without asking.

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMED

Total SCAM!! Via ad on Facebook for buying a backpack I ended up with a membership at this company. The man, Byron, I chatted with just wrote that they have no responsabillity in this. Ofcourse they have! They must work with this shady ad and META to nestle unknowing people in to membership.

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing experience with Kidgames

I'm extremely dissatisfied with the service I've received from Kidgames. I recently attempted to cancel my subscription, but the process has been unnecessarily prolonged.

To make matters worse, Kidgames took it upon themselves to top up my account without my explicit consent. I had not authorized this transaction, and yet they still went ahead and took the money.

This lack of transparency and disregard for customer preferences is alarming. As a customer, I expect to have control over my account and financial transactions.

I would caution others to be wary of Kidgames' business practices and to carefully review their terms and conditions before signing up.

Until Kidgames improves their customer service and billing practices, I would not recommend their service to others.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Lordy really helped me he provided…

Lordy really helped me he provided great service and understanding but I would like to get my refund back as it was not my intention to buy or apply for membership I believe my nephew had an access in my phone but I didn’t not buy anything thank you

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam and fraud company

This company bounces of another one called shop kingdom. You go to make payment on shop kingdom and it actually takes payment from this website. And signs you up to their membership. And to get your money back. You have to sign in and by doing that you accepted the membership. So they refused to refund you. They say they cancelled your account but they don't! They try to take money again (I cancelled my card luckily) I finally spoke to someone who said they refund me all my money as long as I take down my reveiw. So I did... just for them to refund only half !!!

March 5, 2025
Unprompted review

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