I ordered matching Christmas pajamas at the beginning of Nov. when they still hadn’t arrived at the beginning of Jan. I contacted the company. They kept giving me different tracking numbers with diffe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered personalized Christmas Pajamas for my grandchildren on 10/16 and have not received them yet. Shipping updates until 11/20, then nothing! My guess is that they will not come in on time for Chri... See more
Like so many others, ordered Christmas pajamas in Oct and rec’d in January. Company says they are not responsible.
Got fantastic kids' clothes at a steal. Great seller, fast delivery. My kids loved the vibrant colors and soft materials.
Company details
Written by the company
The moment you enter our store you will experience a new level of serenity .
Contact info
46 Sugarloaf Hill Road, 05674, Warren, United States
- support@kids-angel.com
- kids-angel.com
1.8
Poor
51 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
2 months later and there is no sign of my order.
Ordered in mid October as many other reviewers on here as well, so the kids could have their matching Christmas pajamas.
Here we are 20 days away from Christmas and still no sign of Christmas Pajamas anywhere.
The tracking on the items is not great and getting a actual response from a non automated system is useless.
Definitely seems like a scam.
October 10, 2023
Unprompted review
Package will never come
Placed an order on October 14th for Christmas pajamas.. have not received them and get bullcrap responses from the customer service emails. I want my money back at this point, and the pajamas if i do ever receive them.. it will probably be after Christmas and my children will not fit them next year. This place is definitely a SCAM
October 14, 2023
Unprompted review
Less than 1 star
Less than 1 star. Ordered October 24 and has not arrived and feeling like I've been scammed. I can not get a hold of a human being. Looking up tracking number and there aren't any couriers who use an 18 fidget code.
I will be fighting amount charged to my credit card.
October 24, 2023
Unprompted review
DO NOT ORDER ( SCAM)
October 13, 2023
Unprompted review
Ordered Oct 12
Ordered Oct 12, 2023 and still have not received and can't get a hold of anyone from kids-angel. My tracking says it has been in Indianapolis since 11-10-23. Ugh! so upset. I just want my darn PJ's for the holidays. I thought by ordering by Oct i would have by december atleast. Not too much to ask.
October 12, 2023
Unprompted review
I ordered matching Jammie’s for all my…
I ordered matching Jammie’s for all my grandkids the first of October! I still haven’t received them and have sent many emails with a robotic reply!!! I am so upset that I trusted this company and they have failed me and won’t even have someone contact me!
October 6, 2023
Unprompted review
Ordered Oct 9th as of 11/21 have not…
Ordered Oct 9th as of 11/21 have not received.
tracking number not good.
November 21, 2023
Unprompted review
Order placed on October 4th and as of…
Order placed on October 4th and as of November 20 I still have not received my items. The tracker provided doesn't work . Unable to track where package is. I will be filing a complaint with pay pal for a full refund if order is not received by the end of this week. Will never order from this site again.
October 4, 2023
Unprompted review
I ordered two pairs of pjs for…
I ordered two pairs of pjs for grandsons so I could use for picture for Xmas ornament. I ordered on October 11. As of today November 19 they have not arrived!! I have had several attempts to contact the company and have been told they are in transit. More then exasperated!!
October 11, 2023
Unprompted review
My order was placed on 10-24-23 and it…
My order was placed on 10-24-23 and it is now 11-17-23 and I have NOT received my order. These pajamas were purchased for my grandkids to take holiday pictures for a gift. This is ridiculous, do better Kids-angel and please send me my order.
Order #29070S20175
November 17, 2023
Unprompted review
I am still waiting on my order placed…
I am still waiting on my order placed 10/12/23 and it is 11/8/23. It was charged to my CC on 10/16/23. I will be happy to write a 5 star review when I receive my order. These were my grandchildren's Christmas PJ's to be given out at Thanksgiving. Time is running out.HELP
October 12, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.