I wish I had read the reviews before purchasing. Ordered 2 vipack beds the beginning of November. Beds have not arrived. Have been on the phone to customer service several times. Every time been given... See more
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Awful. Scam. Avoid. Bought a bed for my son, site looked legit but after reading reviews post order, was concerned. Turned out to be true, every time they were contacted they tried to allay ou... See more
Do not purchase anything through this site! We purchased a bed 4 months ago and are yet to receive the order. After numerous calls we are told it’s on its way, problems within the warehouse, ex... See more
Just disappointed and lost for words . Placed an order for a car bed for my son with the mattress and all the extras for his birthday . Got the message to confirm straight away and email . They seemed... See more
1.5
Bad
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Would highly recommend
Would highly recommend! Everything was easy and I couldn’t ask for more from kids beds. Customer service was great and our little one loves his new bed! 10/10 from us and will be using again soon for the matching wardrobe.
March 4, 2024
Unprompted review
Waited a month for a bed that never…
Waited a month for a bed that never arrived. Always excuses and told it will arrive next week. Only contact I had was when I phoned and hounded them. No tracking details ever provided. Basically would've just kept my money if I never phoned to see what was happening. Don't be suckered into the good reviews I'm sure they are left by fake accounts to make more people lose money.
February 8, 2024
Unprompted review
It's a fraudulent website
It's a fraudulent website. Had to get money back from visa. Please avoid.
March 1, 2024
Unprompted review
Ordered bed some weeks ago with a 2-3…
Ordered bed some weeks ago with a 2-3 day delivery assured. Waited in all Tuesday after communication received from company but still no arrival of bed! Very poor service and despite requesting refund no response provided.
March 10, 2024
Unprompted review
No bed and no customer service
Ordered my little girls bed in December with up to 2 days delivery stated. It’s been over 2 months, no bed and not returning any of my messages. I’m not sure this is even a real company, possibly a scam. Will now find a way to report and get my money back.
February 22, 2024
Unprompted review
Good company - great price
Products reasonably priced and very happy with the new bed we ordered. It took a week longer to arrive than expected but company was good at responding to keep us updated. Their website could do with a contact number for customers to use, rather than just email. But these are small issues, overall very satisfied.
February 14, 2024
Unprompted review
This is a fraudulant company beware!
This is a fraudulant company beware!! Ordered a bed on the 3rd December 2023. This has never arrived. Do not order from this company!!!!!
January 31, 2024
Unprompted review
5 star service
Brilliant communication,emailed kids beds to arrange delivery that was convenient for me, product turned up half an hour earlier within the 3 hour time frame that was given, but was notified of this change via phone call from the delivery driver. Very pleased with my purchase. All products are affordable and good quality, will be recommending company to friends and family
January 25, 2024
Unprompted review
Quick and free delivery
January 19, 2024
Unprompted review
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