Great experience
Great experience
Perfect service and clothes quality
Highly recommended to keep a circular economy on kids clothes
September 25, 2026
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Company details
About Kidstorie
Written by the company
Kidstorie est la plateforme de seconde main spécialisée dans les vêtements haut de gamme pour enfants.
Découvrez des milliers d'articles haut de gamme propres de marques telles que Bonpoint, Ralph Lauren et Baby Dior. Chaque article est contrôlé, nettoyé et repassé avant d’être mis en ligne.
Pour les clients vendeurs, Kidstorie est un excellent moyen de faire de la place dans le dressing de vos enfants et rendre la mode circulaire. Kidstorie s'occupe de tout : collecte, photo, stockage, mise en ligne, etc.
Les articles qui ne remplissent pas les critères de sélection sont remis à neuf dans l'atelier d'up-cycling, retournés à domicile ou donnés à l'association MaMaMa.
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Contact info
18bis rue de Chartres , 92200, Neuilly-sur-Seine, France
- +33 (0)1 59 13 37 52
- hello@kidstorie.com
- kidstorie.com
4.0
Great
157 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 36% of negative reviews
Typically takes over 1 month to reply
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Excellent sales woman Patricia ❤️
May 27, 2026
Unprompted review
Honestly the experience at Kidstorie…
Honestly the experience at Kidstorie was perfect! Patricia gave me very good advice and she was very friendly & patient. Loved it, would recommend 100%!
April 18, 2026
Unprompted review
Patricia is the best and so helpful
Patricia is the best and so helpful , nobody leaves without a purchase. And I love the concept of Kidstorie. We need more of these initiatives
April 2, 2026
Unprompted review
It was such a wonderful experience.
It was such a wonderful experience.
Patricia was so lovely and we will come back for sure.
April 18, 2026
Unprompted review
Too late and incomplete
Too late and incomplete! I ordered 3 pieces on the 12th of december.
One of the pieces in the order was "rejected". If it is a not available piece don't put it online! Then confirmation for the other 2 came on 17th of december. The package came this week?!? It could have been an Xmas present?!?This is bad service. I wouldn't recommend it.
January 5, 2026
Reply from Kidstorie
Hello Aslihan, we are sincerely sorry for your experience.
As our items are listed across more than 10 platforms (Printemps, Galeries Lafayette, Vestiaire Collective, etc), there can exceptionally be slight timing gaps where an item sells simultaneously, in which case it is immediately refunded.
We also understand your disappointment regarding the delivery timing, especially before Christmas, and truly apologize as we usually always ship items within 48h.
Your feedback is valuable and helps us improve our service 🙏🏻
were perfect and in great…
The clothes I chose were perfect and in great condition so happy!
April 23, 2025
Reply from Kidstorie
Thank you, Harriet !
Great quality and on time
April 18, 2024
Unprompted review
Good experience with moncler jachet!!
Good experience with moncler jachet!!! The owner is very kind!
November 1, 2024
Unprompted review
Reply from Kidstorie
Merci à vous pour votre confiance, Caroline ! 😊
Reply from Kidstorie
Bonjour,
Merci beaucoup pour votre message ! 😊 Nous sommes ravis que vous ayez passé un bon moment et que Justine ait pu vous apporter satisfaction. Votre retour nous fait très plaisir !
À très bientôt chez Kidstorie !
L’équipe Kidstorie 💚
Kidstorie is brilliant
Kidstorie is brilliant ! The collections are great, the quality always exceeds standards and the customer care is amazing. Never disappointing, keep it up @kidstorie we love you & THANK YOU for your great work !!!
May 10, 2024
Unprompted review
Reply from Kidstorie
Hello Marco & Sophia,
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you love our collections and that our quality and customer care continue to exceed your expectations. Your support means the world to us, and we’re grateful for your kind words.
We’ll keep working hard to bring you the best, and we look forward to welcoming you back soon. Thank you again for your encouragement and love!
Best wishes,
The Kidstorie Team 💚
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