Poorly made products from China, I requested a refund after sending photos of stitching coming out - they replied it was normal. Definitely not normal nor goo quality - will have to contest the charg... See more
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See what reviewers are saying
Kidz gifts are an amazing company, I send toys to disadvantaged children and I love your selection of toys a lot. I've never known anywhere as brilliant as your company before. I've even recomm... See more
Company replied
Great experience dealing with their main contact. Very reasonable prices. However, the products were packed terribly, with heavy items thrown in on top of boxed display items. Luckily it only damaged... See more
Company replied
One star for the product, which was faulty - Play clay (purchased 72 packs), does not seem to work - very brittle and will not shape (as normal clay play dough or plasticine would). Tried warming i... See more
Company replied
Company details
Information provided by various external sources
Kidz Gifts - Wholesale Toys, Games and Stationery supplier. Our mission is to bring you the most current toys at the best price. Browse our online store and see incredible range of toys, games, novelty stationery and costumes for kids designed for all ages! You can buy single products or in multiples!
Contact info
Unit 4A Birch Mill Business Centre, OL10 2QQ, Heywood, United Kingdom
- 0161 655 4441
- sales@kidzgifts.co.uk
- kidzgifts.co.uk
4.2
Great
383 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poorly made products from China
Poorly made products from China, I requested a refund after sending photos of stitching coming out - they replied it was normal. Definitely not normal nor goo quality - will have to contest the charge with my credit card company and will continue to write bad reviews based on their terrible products and customer service.
August 15, 2024
Unprompted review
Have they ceased trading?
Used to be really good
I have been truing to contact Kidz Gfts for a while now. Number always engaged and the website is not reachable. Have they ceased trading?
May 5, 2024
Unprompted review
No customer service number to contact…
No customer service number to contact by phone?
Do you have a contact number????
March 19, 2024
Unprompted review
Avoid!!!
Con. Ordered 4 months ago. 10th January tracking info says item will be delivered within 2wks (supposedly already arrived in UK) emailed them, they said they'd contact courier and get back to me within 48-72hrs. No response. Emailed again, they're offering a 35%refund to cancel the order!!
October 7, 2023
Unprompted review
I am very pleased with the items.
August 19, 2023
Reply from Kidz Gifts
Thank you for your positive feedback! We're so glad that you are pleased with the items. We strive to provide top-notch service and quality products in hopes that our customers are satisfied. Your satisfaction is our top priority. Thank you!
Reply from Kidz Gifts
Thank you so much for your wonderful feedback and for taking the time to leave us a 5-star review! We're delighted to hear that you loved the items you ordered and that our speedy delivery met your expectations. Recommending us means a lot, and we're thrilled to have earned your trust. If you ever need anything else or have any questions in the future, don't hesitate to reach out. Your support is greatly appreciated, and we look forward to serving you again soon!
Best Wishes, Kidz Gifts Wholesale
Items looked like they had been thrown…
Items looked like they had been thrown into the box. Damaged boxes inside delivery box which was also damaged and one very dusty robot
August 4, 2023
Reply from Kidz Gifts
We're truly sorry to hear about your experience and sincerely apologize for any inconvenience you've encountered. We take these matters seriously and appreciate your feedback as it helps us improve our services. We understand the importance of ensuring that items are delivered in perfect condition, and we're disappointed to hear that this wasn't the case with your order.
Please know that we're actively investigating the issues you've raised with our packaging and delivery teams to prevent such occurrences in the future. We'd like to make this right for you, so if you could provide us with more details about your order, we'll work on finding a suitable solution.
Once again, we apologize for any frustration this has caused and thank you for bringing it to our attention. Your feedback is invaluable as we continuously strive to enhance our customer experience.
Best Wishes, Kidz Gifts Wholesale
Order arrived quickly and complete
Order arrived quickly and complete. Product’s exactly as described. Definitely order again, Thank you
August 8, 2023
Reply from Kidz Gifts
Thank you so much for leaving such a positive review! We're thrilled to hear that your order arrived quickly and in perfect condition, exactly as described. It's our goal to provide a seamless and satisfying shopping experience for our customers, and we're delighted to know that we hit the mark with your order.
Your appreciation means a lot to us, and we're grateful for your trust in our products and services. Should you ever need anything else or decide to place another order, please don't hesitate to reach out. We're here to assist you every step of the way.
Thank you once again for choosing us, and we're excited to have the opportunity to serve you again in the future!
Best regards,
Kidz Gifts Wholesale Team
Great communication
August 1, 2023
Reply from Kidz Gifts
Thank you so much for your kind words and for taking the time to leave a review! We're delighted to hear that you found our communication to be great. Providing excellent communication is a core part of our commitment to ensuring a positive experience for our valued customers like you.
If you ever have any questions, need assistance, or want to share more feedback, please don't hesitate to reach out. We're here to help and make sure your interactions with us are nothing short of exceptional.
Thanks again for choosing us, and we look forward to serving you in the future!
Best regards,
Kidz Gifts Team
Great delivery time always helpful if…
Great delivery time always helpful if any problems
July 8, 2023
Reply from Kidz Gifts
Thank you for your five star review! We strive to provide the best customer support and timely delivery. Should you ever require assistance or encounter any issues, please don't hesitate to contact us. We are here for you and we're glad that you appreciate our delivery times!
Perfect 👌
Used many times and will continue to do so... their faultless!
Excellent communication, and super helpful.
Great items at fab prices which were ideal for our school summer fair.
Perfect 👌
July 9, 2023
Reply from Kidz Gifts
Thank you so much for your kind five star review! We are so pleased to hear that you have used our services many times and will continue to do so - it is very humbling. We strive to provide excellent communication and helpful items for all of our customers at affordable prices and are thrilled to hear that we succeeded in achieving that for you. Once again, thank you for your glowing review!
Fantastic service great prices and…
Fantastic service great prices and great items I buy in the wholesale amounts and there is a huge selection all great value and quality . The customer service was high as they found a issue in that some items they had lower amounts available then I had ordered but only maybe just 1 or 2 short and contacted me straight away the dispatch and delivery is quick .
Quickly become one of my favourite suppliers and would recommend kidz gifts
June 30, 2023
Reply from Kidz Gifts
Thank you so much for your kind review! We are so pleased to hear that you were happy with our customer service and selection of products. Our team works hard to ensure that our customers are getting the highest quality items and products at the best prices. We always want our customers to be satisfied when purchasing from us, so we are delighted that your experience was so positive. We look forward to future orders with you! Best Wishes Kidz Gifts Wholesale
Fast delivery
June 30, 2023
Reply from Kidz Gifts
Thank you so much for taking the time to leave us a five-star review! We pride ourselves on providing fast, efficient delivery, as well as quality products. We are so glad that you are satisfied with our service. If there is anything else that we can do for you, please let us know. Best Wishes Kidz Gifts Wholesale
Amazing products and great quality
Amazing products and great quality! Bought from this company a few times and each time there were no problems.
June 29, 2023
Reply from Kidz Gifts
Thank you so much for your kind review! We're so glad you've been able to benefit from our products and services. We really appreciate your loyalty and hope you'll continue to shop with us in the future. Best Wishes Kidz Gifts Wholesale
Reply from Kidz Gifts
Thank you for your 5-star review! We are so glad to hear that you had a great experience with us. We strive to provide excellent service and good prices, so we are delighted that you were pleased with your experience. Thank you for your support!
An All-Time Favourite Company of Mine
This is one of my all time favourite companies to deal with.
Great products, first class customer service and fantastic prices.
June 6, 2023
Reply from Kidz Gifts
Thank you so much for your kind words! We are so glad to hear that you have had a great experience with us. We strive to provide the best products, customer service, and prices, and we are so happy that you have noticed. Thank you for your support!
Reply from Kidz Gifts
Thank you so much for your 5-star review! We are so glad to hear that you were pleased with our fast delivery service and great price. We strive to provide the best customer service and we are thrilled that you had a positive experience. Thank you for your support!
parcel was poorly packed causing jcb…
parcel was poorly packed causing jcb digger boxes to be crushed
June 7, 2023
Reply from Kidz Gifts
Thank you for your review. We apologize for the poor packing of your JCB digger boxes. We take pride in our packing and we are sorry that we did not meet your expectations. We will take your feedback into consideration and make sure that our packing meets the highest standards in the future. Thank you for bringing this to our attention.
Reply from Kidz Gifts
Thank you so much for your kind words! We are so glad that you had a perfect transaction and excellent service. We strive to provide the best customer experience and we are glad that we could do that for you. Thank you for your business!
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