Kikillo Reviews 347

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 1 out of 5 stars

DON’T DO IT!! Unless you got money to give away. 4 months still waiting on my order, of course I gave up on communication at this point because all the do is lie. Then they called themselves... See more

Rated 2 out of 5 stars

Bad, uncomfortable and cheap-feeling material and non-existent support. I ordered from these guys a few years ago and the old shirt feels like a completely different material, even though the new one... See more

Rated 5 out of 5 stars

LOVE my sweaters! I'm a returning customer after 4 happy years with one of their pullovers. It's been one of my favorites and dozens of folks have complimented it. I figured I'd see what Kikillo has... See more

Rated 2 out of 5 stars

Paying approx 60£ for the wide leg trousers you would expect them to be made out of a sturdy, thick fabric. At the very least a weighted cotton but the fabric was a cheap feeling spandex which will pr... See more

Company details

  1. Streetwear Store

Written by the company

Unique clothing gear.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

347 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Purchased a jacket and backpack

Purchased a jacket and backpack

Jacket was nice, but 100% polyester and sublimation print which is very cheap to manufacture but price was still so expensive. Backpack was all pixelated where print was - embarrassing that it passed quality control. Never gonna use it and also paid premium price.

July 20, 2023
Unprompted review
Kikillo logo

Reply from Kikillo

Dear Ugnius,

We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.

We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.

Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.

Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.

Best regards,
Kikillo

Rated 1 out of 5 stars
Kikillo logo

Reply from Kikillo

Dear Alejandro,

We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.

We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.

Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.

Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.

Best regards,
Kikillo

Rated 5 out of 5 stars

I liked the idea alot, mild advice at bottom

I liked the idea alot, I wouldve enjoyed a less fully printed seeming textile, i am not used to a cheap feel with your clothes, and it was very soft, but just didnt have alot of looseness to it.
I will still wear it several times in the winter under an over coat,
But I do think if you want to achieve the effect better in the future take a critical eye to the material choice.
The kind of mild blur of the hard edges of the text with the single piece printed fabric, does kinda not feel so cool, cause it kinda looses sone if the strong definition that showed through on the website!
All love over here,
-A loyal customer

July 13, 2023
Rated 1 out of 5 stars

My order never arrived and the company…

My order never arrived and the company has ignored my emails.

It must be a scam. Stole €160 from me

July 9, 2023
Kikillo logo

Reply from Kikillo

Dear Sebastian,

We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.

We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.

Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.

Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.

Best regards,
Kikillo

Rated 2 out of 5 stars

The quality of the fabric is very poor

The quality of the fabric is very poor. When you send the clothes back it takes forever to get your money back

July 7, 2023
Kikillo logo

Reply from Kikillo

Dear Anne,

We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.

We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.

Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.

Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.

Best regards,
Kikillo

Rated 5 out of 5 stars

Excellent quality

Excellent quality, I'm in love with my purchase. The measurements are accurate to the chart. It arrived just in time to the southernmost point in Patagonia, Chile.

July 7, 2023
Rated 1 out of 5 stars

My cargo has been returned to you

My cargo has been returned to you. I had difficulty communicating with you. Please one of you contact me.

July 5, 2023
Kikillo logo

Reply from Kikillo

Dear Serenay,

We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.

We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.

Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.

Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.

Best regards,
Kikillo

Rated 5 out of 5 stars

Everything ok

Everything OK just modified the rating

July 4, 2023
Kikillo logo

Reply from Kikillo

Dear Antoine,

We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.

We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.

Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.

Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.

Best regards,
Kikillo

Rated 1 out of 5 stars

Zero Customer Support

I really, REALLY wanted to love this company. I found AWESOME Godzilla shorts/pants and I’m a huge fan. The package never came and they basically told me that DHL delivered it (which, honestly, there are so many things that can go wrong in shipping and if you are an e-commerce company it is down right insane not to account for shipping mishaps in your business model). DO NOT order from them.

If this transaction had been handled professionally, there were plenty of other items that I was interested in. Lesson learned… looks like plenty of other people have had the same issues.

July 29, 2023
Unprompted review
Kikillo logo

Reply from Kikillo

Dear Jen,

We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.

We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.

Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.

Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.

Best regards,
Kikillo

Rated 1 out of 5 stars
Kikillo logo

Reply from Kikillo

Dear Victoria,

We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.

We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.

Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.

Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.

Best regards,
Kikillo

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