DON’T DO IT!! Unless you got money to give away. 4 months still waiting on my order, of course I gave up on communication at this point because all the do is lie. Then they called themselves... See more
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Bad, uncomfortable and cheap-feeling material and non-existent support. I ordered from these guys a few years ago and the old shirt feels like a completely different material, even though the new one... See more
LOVE my sweaters! I'm a returning customer after 4 happy years with one of their pullovers. It's been one of my favorites and dozens of folks have complimented it. I figured I'd see what Kikillo has... See more
Paying approx 60£ for the wide leg trousers you would expect them to be made out of a sturdy, thick fabric. At the very least a weighted cotton but the fabric was a cheap feeling spandex which will pr... See more
Company details
Written by the company
Unique clothing gear.
Contact info
2.6
Poor
347 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I love my new trash shirt and am glad…
I love my new trash shirt and am glad that the print did not wash out in the first wash.
September 7, 2023
hidden fees (CH)
• awesome designs
• tshirt slightly itchy, cut not fashionable
• ordered 3 tees and a sweater and had to pay ~33€ on top since swiss post asked me to pay import taxes
October 3, 2023
Unprompted review
Nice quality shorts
Really nice shorts that are comfy to wear. The shorts do feel a little tight in the waist at first but after wearing them a couple times they stretch out. Larges tend to be a bit too big for me so I got a medium. I may try out a large next but just worried it'll be too big on me. Pockets are a nice size too and aren't super shallow
August 4, 2023
……..
everything happened smoothly from ordering to delivery. i am satisfied with the quality of my new cute t-shirt :)
August 8, 2023
Ordered - No Products yet + customer service the worst
I have yet to recieve my package. I have been waiting for over a month at this point, and have reached out 3x to customer support to be told they will talk to the team about it and never hear back about where my products are, the possibility of new products being shipped, or a refund.
August 9, 2023
Reply from Kikillo
Dear Andrea,
We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.
We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.
Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.
Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.
Best regards,
Kikillo
Reply from Kikillo
Dear F L,
We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.
We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.
Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.
Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.
Best regards,
Kikillo
Amazing turnaround of deliver and I…
Amazing delivery turnaround and I LOVE the t-shirt. 2x thumbs up from me, would totally recommend! Thanks very much again :)
August 3, 2023
Bad service
No way to return the product, and very poor service, we asked an no one answered.
August 4, 2023
Reply from Kikillo
Dear Jordi,
We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.
We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.
Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.
Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.
Best regards,
Kikillo
Subpar quality, misleading sizing
Upon trying one of the t-shirts I received, I realized the sizing looked smaller than expected. To confirm, I measured them and found out that the sizing was off by a whole size from what was advertised on the website.
While I totally understand that a margin of error is to be expected, the margin here is a bit high, making the product unusable to me.
I contacted support about it, got told to bear the return shipping fee to Latvia and an additional 9€ if I wanted to exchange size.
The quality of the t-shirts is subpar, rough see-through 170g/m2 cotton.
Cool designs though and printing quality is great.
August 21, 2023
Unprompted review
Reply from Kikillo
Dear Sam,
We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.
We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.
Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.
Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.
Best regards,
Kikillo
The Vibe of Kikillo is Brilliant!
The Vibe of Kikillo is brilliant! I love my shirt so much and always get compliments on it! Its great quality and fits perfect.
Love the amazing artist's designs
July 7, 2023
terrible quality and expensive as hell 🤢
the clothes are waaaay to expensive for the cheap a** fabrics they use, (also why charge in euros if you guys are from usa lol) package took more than a month to arrive and i couldn’t redeem the 15% coupon they supposedly gave away, so yeah never buying from this lame clothing line 🤢🤢🤢🤢🤢🤢🤢
July 20, 2023
Reply from Kikillo
Dear Emiliano,
We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.
We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.
Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.
Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.
Best regards,
Kikillo
Designs great, material awful!
Designs are great but the material is awful and very cheap despite the high prices being charged!
Essentially paying upwards of £50 for something of similar quality to Shein.
July 17, 2023
Reply from Kikillo
Dear Isabella,
We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.
We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.
Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.
Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.
Best regards,
Kikillo
Love kikillo <3
These are my second and third pieces from kikillo, great quality, top designs, need more discounts tho :(
July 18, 2023
Really bad customer service and return/refund policy
The design are nice, the price are pretty expensive but the quality of all the product doesn’t always reflect the prices (the print on T-shirt for example in my opinion are not good however the embroidery hoodies are good quality). But the customer service is absolutely terrible, the person who’s exchanging with the customer seem like they dgaf. And the return/refund policy is terrible…
July 17, 2023
Reply from Kikillo
Dear Lucie,
We are sorry to hear that your experience with our website did not meet your expectations. We take all feedback seriously and use it as an opportunity to improve our services.
We would like to extend our sincerest apologies for any inconvenience that you may have encountered while using our website. We strive to provide a seamless and enjoyable experience for all our customers, and it is unfortunate that we fell short in your case.
Please do not hesitate to reach out to our customer support team at info@kikillopieces.com. We are committed to resolving any issues that you may have encountered and restoring your trust in our website.
Thank you for taking the time to provide us with your feedback. We value your input and hope to have the opportunity to serve you better in the future.
Best regards,
Kikillo
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