Nonexistent Reviews 

90
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Hadn't been notified of a repeat charge. Customer service not helpful. Avoid at all costs. No refund and no apology

Rated 1 out of 5 stars

Be aware!!!! Paid for this app and didn’t end up using it as I didn’t like it or find it useful. Received a PayPal notification to say pre- approved payment taken. What pre-approved payment??? I d... See more

Company replied

Rated 1 out of 5 stars

Paypal needs to refund us all our money. I'm having the same experience as everyone else. 33.00 charges and now a 66.00. I'm getting nothing but computerized email responses. I'm going to removed my... See more

Company replied

Rated 5 out of 5 stars

I have never been much of a runner. I was always the person that would be in good shape but not able to run regularly. But thanks to Kilo Health, my workout routine has changed drastically! After hear... See more

Company details

  1. Fitness and Nutrition Service

Written by the company

the company no longer exists


Contact info

2.2

Poor

TrustScore 2 out of 5

90 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(90)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

Scam! Do yourself a favour and stay away from this company

July 6, 2021
Nonexistent logo

Reply from Nonexistent

Dear Sir/Madam,

Thanks for taking the time to bring this to our attention.

Kilo Health is one of the leading digital health and wellness companies globally, not only attracting talents to join its fast-growing team but also co-founding and accelerating start-ups in a rapidly growing digital health industry.

We would appreciate if you could reach out to our support team at hello@kilo.health, so our customer service team could provide you with the right contact and assist you as best as we can!

Have a wonderful day ahead!
Team Kilo.Health

Rated 1 out of 5 stars

PayPal allowing this illegal activity to happen!!!

I had a email stating $66 subscription has came out my PayPal for this company, never heard of them, was not alerted to any subscription payment or product I would be receiving!! Contacted PayPal to advise and made a dispute, they have since emailed me back stating "We've completed our review of your unauthorised activity case, and we’ve determined there was no unauthorised use". I have not signed or agreed to this, I have no idea who this company is how could this be? I have contacted the company via email and they have not responded!! I am contacting the police and also closing my PayPal account down!! Definitely think PayPal in kahoots with this company, absolutely raging that this is allowed to happen!!!
*In response to your reply, I have been in contact via this email, and you advised that you will not be refunding me the $66 as supposedly I signed into a contract and I did not cancel...... very difficult to cancel a contract you know nothing about! Furthermore, I was advised you have now cancelled "the contact" but due to the terms and conditions won't be refunding the money! So again, I haven't received a product, why if you are such a good company, not refund the money taken from my PayPal account?
Only thing I can advise others to do is cancel their PayPal, and DON'T open a new one, as you will not know anything about this until it happens and your money is gone! PayPal was of no help to me when they investigated this..... so much for PayPal protection!

May 23, 2021
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Reply from Nonexistent

Dear Lorraine,

Thanks for taking the time to bring this to our attention, and we are sorry if your issue hasn’t been resolved yet.

Since we have not received your information, we were not able to investigate this matter properly. We would appreciate it if you could reach out to our support team at hello@kilo.health, so our customer service team could provide you with the right contact and assist you as best as we can!

Have a wonderful day ahead!
Team Kilo.Health

Rated 1 out of 5 stars

Scam! Took money and I never authorized or subscribed!

They took money that I never agreed to or subscribed to. They will steal from your PayPal account. You can cancel, but they still get that first payment and you have to do all the work to get a refund. I did reach out to your customer support team and everyone very snuggly let me know there was nothing they could do. The app is a do fasting app, but to keep it confusing and their stars up you have to research that it is Kilo Health and then if you can't prove Do Fasting and Kilo Heath are connected they lobby trust pilot to take your review down so you then need to provide even more evidence to support your claim. Which I did because this company has terrible practices!

May 19, 2021
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Reply from Nonexistent

Dear Heidi,

Thanks for taking the time to bring this to our attention.

Kilo Health is one of the leading digital health and wellness companies globally, not only attracting talents to join its fast-growing team but also co-founding and accelerating start-ups in a rapidly growing digital health industry.

We would appreciate it if you could reach out to our support team at hello@kilo.health, so our customer service team could provide you with the right contact and assist you as best as we can!

Have a wonderful day ahead!
Team Kilo.Health

Rated 1 out of 5 stars

Paypal needs to refund us all our…

Paypal needs to refund us all our money. I'm having the same experience as everyone else. 33.00 charges and now a 66.00. I'm getting nothing but computerized email responses. I'm going to removed my debit card from Paypal and call my bank to block any further charges. Not very hopeful we'll get any of our money back unfortunately.

May 14, 2021
Unprompted review
Nonexistent logo

Reply from Nonexistent

Dear Diane,

In case your issue hasn't been resolved yet, we would greatly appreciate if you could reach out to our support team at hello@kilo.health.

Our customer service team will assist you as best as we can!

Have a wonderful day ahead!
Team Kilo.Health

Rated 1 out of 5 stars

Don't be scammed

I signed up with them last year and now the subscription renewed itself... I don't want it and I didn't plan on affording this annual plan.

May 14, 2021
Unprompted review
Nonexistent logo

Reply from Nonexistent

Dear Sir/ Madam,

In case your issue hasn't been resolved yet, we would greatly appreciate if you could reach out to our support team at hello@kilo.health. Our customer service team could provide you with the right contact and assist you as best as we can!

Have a wonderful day ahead!
Team Kilo.Health

Rated 1 out of 5 stars

Its a Scam

It would appear as though I've been scammed. I have yet to receive any products or a response. I wish I had checked this site first before purchasing. Don't sign up.

April 17, 2021
Unprompted review
Nonexistent logo

Reply from Nonexistent

Dear Sharee,

We do believe that your issue has already been taken care of! In case you need any further assistance, please send us an email at hello@kilo.health.

Have a wonderful day ahead!
Team Kilo.Health

Rated 1 out of 5 stars

This is a scam

This is a scam. Auto bill your PayPal account. Nobody responds. 65% of the reviews are one star reviews, don’t do it!

April 13, 2021
Unprompted review
Nonexistent logo

Reply from Nonexistent

Dear Sir/Madam,

We do believe that your issue has already been taken care of! If you have any questions or need further assistance, do not hesitate to contact us at hello@kilo.health.

Have a wonderful day!
Team Kilo.Health

Rated 5 out of 5 stars

What I've discovered throughout the…

What I've discovered throughout the years is that free ones usually suck, and paying for one might end up being worth it. I invested in one of their apps and I have no regrets. Having a meal within reach of my fingertips plan keeps me accountable & motivated.

April 6, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! I joined like others, getting the first month free and of course, the next day $66 came out of my account! I’ve cancelled my cards. Don’t join under the 1 month free assumption, because that’s how they get you

April 5, 2021
Unprompted review
Nonexistent logo

Reply from Nonexistent

Dear Kylie T,

If your issue hasn’t been resolved yet, let us fix this and improve your experience right away!

We would appreciate it if you could reach out to our support team at hello@kilo.health, so our customer service team could assist you as best as we can.

Thank you!
Team Kilo.Health

Rated 4 out of 5 stars

I want to recommend Kilo Health as a…

I want to recommend Kilo Health as a trustworthy company. Their product has made my life so much better. I used their app for keto. I was already aware of what this diet was prior to getting the app, but the process of going keto always seemed to be confusing. I've been doing it for the last month and it has boosted my results greatly.

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

Recommending app for Diabetes

Recommending app for Diabetes. My aunt who is T2 got on this diet to support me and we're both feeling much better and healthier. I'm prediabetes and expecting to never develop this condition and my aunt has already reduced her insulin intake

April 2, 2021
Unprompted review
Rated 1 out of 5 stars

Scammed

I've never heard of this company. Never downloaded an app nor purchased a product and they charged $66 to my PayPal account and PayPal will not refund me. As they say I signed up for a subscription. I've contested their decision and demanded they provide documentation that I signed up with them.

March 30, 2021
Nonexistent logo

Reply from Nonexistent

Dear Stephanie,

Thanks for taking the time to bring this to our attention.

Kilo Health is one of the leading digital health and wellness companies globally, not only attracting talents to join its fast-growing team but also co-founding and accelerating start-ups in a rapidly growing digital health industry.

Since we did not receive any additional information from you, we would appreciate if you could reach out to our support team at hello@kilo.health, so our customer service team could provide you with the right contact and assist you as best as we can!

Have a wonderful day ahead!
Team Kilo.Health

Rated 5 out of 5 stars

Love keto the new me and Kilo Health

Love keto the new me and Kilo Health! I used one of their products and I lost 21 lbs in 7 weeks of following my meal plan. It was just enough for me to fit into my dream wedding dress. I had the best cheat-mealing period during my celebration and honeymoon and gained a few pounds back, but that is not a problem as I have the perfect app to assist me in losing that weight again. You've earned 5 starts, for real!

March 24, 2021
Unprompted review
Rated 1 out of 5 stars

THESE PEOPLE ARE SCAMMERS STAY AWAY…

THESE PEOPLE ARE SCAMMERS STAY AWAY AND SAVE YOUR $$$$$, THE WILL NOT RETURN YOUR MONEY, I GOT NO HELP FROM PAYPAL. MY LOST $ 67 US

March 20, 2021
Unprompted review
Nonexistent logo

Reply from Nonexistent

Dear Sir/Madam,

Thanks for taking the time to bring this to our attention.

Kilo Health is one of the leading digital health and wellness companies globally, not only attracting talents to join its fast-growing team but also co-founding and accelerating start-ups in a rapidly growing digital health industry.

We would appreciate if you could reach out to our support team at hello@kilo.health, so our customer service team could provide you with the right contact and assist you as best as we can!

Have a wonderful day ahead!
Team Kilo.Health

Rated 1 out of 5 stars

DO NOT invest any money into this company…

DO NOT invest any time or money into this company! They do not have the medical background to support their products and do not refund when you are not happy with their services!!

March 17, 2021
Unprompted review
Nonexistent logo

Reply from Nonexistent

Dear Maggie,

Thanks for taking the time to bring this to our attention.

Kilo Health is one of the leading digital health and wellness companies globally, not only attracting talents to join its fast-growing team but also co-founding and accelerating start-ups in a rapidly growing digital health industry.

We would appreciate if you could reach out to our support team at hello@kilo.health, so our customer service team could provide you with the right contact and assist you as best as we can!

Have a wonderful day ahead!
Team Kilo.Health

Rated 1 out of 5 stars

Be aware!!!!

Be aware!!!!
Paid for this app and didn’t end up using it as I didn’t like it or find it useful.
Received a PayPal notification to say pre- approved payment taken. What pre-approved payment??? I didn’t pre approve or agree to any ongoing subscription. Didn’t receive any emails from them advising of this in advance.
I will be reporting this to the CMA for further investigation, I would suggest everyone else does the same!!

March 15, 2021
Nonexistent logo

Reply from Nonexistent

Dear C A Strickland,

Thanks for taking the time to bring this to our attention.

Kilo Health is one of the leading digital health and wellness companies globally, not only attracting talents to join its fast-growing team but also co-founding and accelerating start-ups in a rapidly growing digital health industry.

We would appreciate if you could reach out to our support team at hello@kilo.health, so our customer service team could provide you with the right contact and assist you as best as we can!

Have a wonderful day ahead!
Team Kilo.Health

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