Hadn't been notified of a repeat charge. Customer service not helpful. Avoid at all costs. No refund and no apology
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Be aware!!!! Paid for this app and didn’t end up using it as I didn’t like it or find it useful. Received a PayPal notification to say pre- approved payment taken. What pre-approved payment??? I d... See more
Company replied
Paypal needs to refund us all our money. I'm having the same experience as everyone else. 33.00 charges and now a 66.00. I'm getting nothing but computerized email responses. I'm going to removed my... See more
Company replied
I have never been much of a runner. I was always the person that would be in good shape but not able to run regularly. But thanks to Kilo Health, my workout routine has changed drastically! After hear... See more
Company details
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United States
- kilo.health
No recent history of asking for reviews
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scammed me twice out of £80- paypal…
scammed me twice out of £80- paypal said as its been pre authorised they can not claim the money back for me, i would have to get into touch with the comapny direct. As i have read other reviews it seems like i wont be getting the money back. DISCUSTING. how are they getting away with this? what can we do to stop it?

Reply from Nonexistent
$66 pulled from my PayPal without any…
$66 pulled from my PayPal without any purchase. Disgusted that humans can do this to other humans.

Reply from Nonexistent
Unauthorized use of PayPal account
Unauthorized use of PayPal account in the amount of $66. Long after I cancelled the Do Fasting app, now months later, I’m getting charged again out of the blue. It seems like it’s going to be impossible to recover the money too. PayPal does not admit that it’s a fraudulent charge. This is a scam.

Reply from Nonexistent
Never heard from this company
update3:
they say they havent received my email address and phone number. Sent it again and saved a screenshot.
They keep asking for a registration mail, despite i stated numerous times that we don't have a registration mail because we NEVER registered. How thick can you be?
update2:
Kilo Health is based in Lithuania, also active posting/hiring via LinkedIn.
Interesting fact: a very positive review was recently posted here by someone with exact the same name and location as one of the most recent hired people by Kilo Health? Coincedence? Just saved a screenshot, might be worth checking!
I will also start enquiring via LinkedIn and advise anyone with a neg experience with Kilo Health to do the same. Scammers should be stopped.
**********************************************
Kilo Health, did you not read my review? WE DID NOT ORDER, NOR REGISTER, so how can you ask for a registration mail, knowing very well that we can not provide you with such!
We gave you, via TrustPilot our phone number and Email address. We also disputed your claim via PayPal. We invite you to respond.
Don't insult our intelligence anymore and give us our money back!
update:
Kilo Health wants more information, also to see if I had really dealings with this company, if my review was sincere.
THAT IS THE PROBLEM Kilo Health, we had NO DEALINGS AT ALL WITH YOU nevertheless you took money from us. We have no reference, it was taken via PayPal .. so lets turn it around. You took money from us, can You show us an order, a mail, whatever, where we ordered something from you?
* also shared on Twitter *
Share your scam stories about Kilo Health all over social media, this is unacceptable behaviour.
Never heard from this company, never subscribed and out of the blue they took 46Euro from our PayPal account.
The fact that this happened to a lot of ppl and Kilo Health keeps coming back with the same reply shows that something is wrong. This is not an incident, this is a clear scam.
Will put the same review for Paypal.
Looking at rates for PayPal as well as Kilo Health, I don't expect a thrustworthy response.
Report this fraud to the police!
Cancel your PayPal account (who needs PayPal anyways with new and much more reliable alternatives).
Lets not settle with putting honest feedback on TrustPilot without following through with a legal action!!

Reply from Nonexistent
I have had a similar experience
I have had a similar experience, I have been charged three times over the last year but don’t own the app and have not got the app in my Apple subscriptions so have no idea why they keep charging my. I have disputed it with PayPal and they have said the same thing that they can’t do anything about it. I’m appalled that a company can do this and would recommend not going near this company.

Reply from Nonexistent
SCAM! SCAM!
This organisation took $66 from my account for a subscription I knew nothing about. They have refused to reimburse me the money that they have stolen from my account. Based on what I have read this seems to be a norm for this organisation!! Do not sign up for anything related to this company, they are true scammers!!!!

Reply from Nonexistent
Easy to use App, amazing meals!
Very easy to follow app, input all your data of types of food you do and don't want to include and within a couple of hours you have a 2 week plan of tasty keto food!
Had to calculate into my fitness pal of specific items available in my local stores and how their nutritional value varies (such as gouda from one supermarket brand to another), but the app even gives you an option to create a shopping list!!
I'm just over 3 weeks In to my 6 weeks keto diet cut down and I couldn't have done it without this platform, half way through and I feel I'm 80% of my goal!
Scammed
Scammed. Never heard of these people. Just found out they charged my PayPal account three times. One of the PayPal customer service representatives hung up on me after I insisted I had never authorized a subscription with these people (read: NOT helpful).

Reply from Nonexistent
Their products actually works!!
Their products actually works!!! Already recommended to my family and friends.
Great delivery time
Great delivery time. Oliver from customer support has helped me a lot with all my requests. All sorted in time.
I have a subscription with this company…
I have a subscription with this company for a fasting product.
I have been on this for 7 months now and am extremely happy with the results!
I have been charged A$45.99 for…
I have been charged A$45.99 for goodness knows what on Feb.2nd that I did not order. I do not know who Kilo health are . I am disputing this with Paypal

Reply from Nonexistent
AVOID AVOID AVOID
Never heard of this company until they took £52 from my paypal account! I am unaware how they got any of my details.

Reply from Nonexistent
This is a .scam my PayPal debited even…
This is a .scam my PayPal debited even though I never subscribed

Reply from Nonexistent
Kilo.Health offered to market my…
Kilo.Health offered to market my product SleepHackMe for me.
They then created fake reviews and fake statistics about effectiveness of the product and started running ads, charging customers and not refunding them before the product was even close to existing in order to "test" if the product would take.
They stated over 14000 people have taken the course. When 0 people have.
They say the course has a 4.8 out of 5 star rating from 358 people when it has zero ratings.
They continued to do this despite my repeated request to stop as this is unethical especially for a medical product.
They put the BBC and business insider logos on the website to trick people into thinking the course has been mentioned there when it hasn't.
They are due to change the site to another name.
Their sleep expert Dr Newman MD does not exist. The picture is fake. The reviews from Caran, John and Rachel are fake. The facebook user reviews are fake.
The CEO, CMO, and my product managers use unethical marketing practices and ignored my requests to stop marketing my product.

Reply from Nonexistent
I wish I could give no stars
I wish I could give no stars. Don't waste your money! Their exercises are not created by professionals depending on what you are looking for. It is a poorly executed algorithm. They charge a lot for nothing! I am currently disputing them with PayPal.
UPDATE: I won my case against them through PayPal and was refunded. KILO Health flagged this review as fake thinking I didn't purchase it. Just sent the evidence of purchase to Trust Pilot.

Reply from Nonexistent
This is a total scam
This is a total scam. They took two lots of money from my bank account 3 months apart. Pay pal would not help to recover the money and they would not refund. Be warned. Update. The second payment was refunded after this review was published. Update. Two months on and i am getting messages to remove this review from Kilo Health through Trustpilot. I wonder how many honest reviews have been removed through this type of intimidation.

Reply from Nonexistent
SCAM
SCAM! This company will take money from your account that is completely unauthorised- DO NOT ENTERTAIN ANYTHING TO DO WITH THEM!!

Reply from Nonexistent
Dire experience
Dire experience, paid for a diet sheet download, never came. No response to any of my messages. Opened a paypal dispute but some how this company could prove I'd been sent it and opened and read it on two occasions. I HAVE NEVER HAD NOR OPENED THIS PRODUCT, they would not send me this evidence. My email account proves this. I have reported this very strange activity
Now in Jan 2021 you respond to a situation where no diet sheet was received, you refund refused from October 2020. May I suggest you check the record of communication and perhaps not ask 4 months later

Reply from Nonexistent
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