This is more a warning to others, as Kim and Ono do not advise about this part: I ordered two ropes for my wife. Ropes are nice, but she didn't like the design. I have now initiated the return, and... See more
Company replied
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This is more a warning to others, as Kim and Ono do not advise about this part: I ordered two ropes for my wife. Ropes are nice, but she didn't like the design. I have now initiated the return, and... See more
Company replied
I like bed in Japan for a decade and I travel extensively in Asian countries, so I have a large collection of silks and kimono. These are subpar quality in every way and not worth the price. The stitc... See more
Company replied
Shipping was fast…The Robe is beautiful but I’m not sure I would order another. The material is just O.K…the color and pattern is beautiful but the stitching is really bad. Why put out the effort to... See more
Horrible customer service. I’ve emailed them twice and never received a response regarding my return status. Their return policy sucks and they charge you $60 for shipping if you return an item.... See more
Company replied
A handcrafted kimono company specializing in silk and charmeuse botanical print kimono robes. Brought to you by two sisters, on a mission to elevate the everyday.
729 Grant Ave, 94108, San Francisco, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Shipping was fast…The Robe is beautiful but I’m not sure I would order another. The material is just O.K…the color and pattern is beautiful but the stitching is really bad. Why put out the effort to make a masterpiece and then stitch it like a Walmart garment? I’m so disappointed…this was a expensive splurge for myself and I’m really exhausted over top dollar pricing for mediocre products. To much money for what it is:(
beautiful and easy website..detailed list of item features..I can't wait to melt into these luxury items!
~Sally J New Orleans LA
Kimono is absolutely beautiful. The print and colors are exceptional, however, I have to send both robes back as they are TOO SMALL. One Size does not fit all.
I am not overweight, I am 5'7" tall and weigh 128 pounds. Also the robes are not consistent in size: One robe is much smaller than he other. Too bad, as I am disappointed that I have to return them.

Reply from KIM+ONO
I was impressed with this company before I ever got the product. They immediately sent an email thanking me for my purchase and introducing themselves. I remained impressed after receiving the beautiful kimono - a gift for my daughter. I was so pleased with the quality and the customer service that I ordered scarves in the same pattern.
One of my favorite pieces of clothing , I just ordered a second robe from them , and I recommend them to everyone . I literally wear it every day, Couldn't be happier!
ordering process was very easy and kim+ono shipped faster than i expected.
it was a gift, so i have not heard yet how well the lovely kimono was liked.
will order again.
The site was really easy to navigate. I found exactly what I was looking for.
Every kimono I buy is worth every penny! I wear them with pride and I walk a little taller. The look and the feel is pure luxury. It’s wearable art and upgrades any outfit. I get tons of compliments every time! Don’t wait, buy it! PS The silk kimono’s are next level, albeit Charmouse is still a great compliment to any waredrobe!
KIM+ONO have created a magnificent product and deliver promptly to the customer. I have received so many compliments on the Kimonos that I have ordered. They are a true winner!
Love my Kim and Ono Wraps!
Just added #4 to my collection, although I need to shorten the longer ones that do not come in the shorter length…still, my go to signature piece..
Beautiful quality and great service. Fantastic verities to choos from Enid styles, color. And sizes
Just received my beautiful robe. Let me tell you, it’s absolutely gorgeous!!
If I had one constructive criticism or comment, it would be that the standard size that I ordered (says one size fits most) is a little off… I am 5’10” and I weigh 140..and I feel like there could definitely be more coverage to go around. When I walk, it opens quite a bit in the front. I wonder if I should have ordered a plus size…Please Kim + Ono, consider adding some additional coverage to your one size fits most sizing. Other than that, it truly is a wonderful piece of lounge wear.
Beautiful jacket - love the feel, length — I know I’ll get great use out of this piece. Fast shipping. Overall a great experience!
I love the kimono! I ordered it on Saturday and received it on Wednesday. It feels very soft and silky and makes me feel very elegant and sensual.
Beautiful, timeless,and unique. Bought four and I want more. The prints are vibrant and delicate.
Beautiful robe, fast shipping! I love my new robe and am completely satisfied with my purchase.
Beautiful kimono style robe, great quality. And delivery to the Netherlands was very fast.
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