This is more a warning to others, as Kim and Ono do not advise about this part: I ordered two ropes for my wife. Ropes are nice, but she didn't like the design. I have now initiated the return, and... See more
Company replied
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I like bed in Japan for a decade and I travel extensively in Asian countries, so I have a large collection of silks and kimono. These are subpar quality in every way and not worth the price. The stitc... See more
Company replied
Shipping was fast…The Robe is beautiful but I’m not sure I would order another. The material is just O.K…the color and pattern is beautiful but the stitching is really bad. Why put out the effort to... See more
Horrible customer service. I’ve emailed them twice and never received a response regarding my return status. Their return policy sucks and they charge you $60 for shipping if you return an item.... See more
Company replied
Company details
Written by the company
A handcrafted kimono company specializing in silk and charmeuse botanical print kimono robes. Brought to you by two sisters, on a mission to elevate the everyday.
Contact info
729 Grant Ave, 94108, San Francisco, United States
- hello@kimandono.com
- kimandono.com
2.0
Poor
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I love the robe I got
I love the robe I got! It’s very kimono style and is very cute. The length is amazing as it almost touched the ground and covers you up so cozily. Definitely worth the purchase! The quality is there, it guys just right, the stitching is also quality. The plum is a deep rich color. Thank you for the item! It’s wonderful.
July 15, 2021
Beautiful kimonos
I have purchased your beautiful kimonos many times. Three of them have been for gifts. No one is ever disappointed!
I only wish as a loyal customer you would offer a bit of a discount once in a while.
July 6, 2021
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