good telephone info and ordering, fast delivery, well packaged, good prodect , fair price.....what else do you need
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Product was 1/4“ cold drawn mild steel bar (3 x 2m). Exactly as ordered. Only problem was the packaging, which was in two parts and the courier tried to deliver only the packaging from one half witho... See more
made 3 orders on line and missed off next day on the first one, the second one with next day was at the wrong length and one of the team called me to confirm the length which was appreciated as I hadn... See more
I easily found what I was looking for on the website. The selection of products was good and the pricing very clear. Prices were comparable with alternative suppliers but, having been very happy with... See more
Company details
Contact info
Unit 9, Dunton Industrial Estate Mount Street, Birmingham, B7 5QL, Birmingham , United Kingdom
- 01213283380
- sales@kimetals.co.uk
- kimetals.co.uk
4.8
Excellent
1K reviews
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Hasn’t replied to negative reviews
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Slow delivery
Slow delivery....took over two weeks to receive goods, when told it would be 2-4 days.
September 20, 2024
Reply from K I Metals
Dear Valued Customer,
We wish to extend our sincerest apologies for the delay in the delivery of your order. Upon careful examination of your order and associated tracking information, we have determined that while your order was dispatched on time, the courier misrouted it, resulting in the delay. Such incidents are uncommon, and we do file complaints with the courier on behalf of our customers. Regrettably, this matter is outside of our control.
Additionally, we were informed of the delay later than anticipated; had we received your notification sooner, we would have taken immediate action to contact the courier. In future instances of delayed orders, we encourage you to reach out to our customer service team via email at sales@kimetals.co.uk or by telephone at 01213283380. We are prepared to assist you by either sending a replacement or following up with the courier for expedited delivery.
Thank you for your understanding.
Sincerely,
K I METALS
Fast and Exactly as Specified
September 20, 2024
What I ordered at a reasonable price
September 18, 2024
the metal was easy to order on line…
the metal was easy to order on line arrived on time in good condition
August 23, 2024
Quick efficient service
Quick efficient service, managed a change to my order very well. Would highly recommend this company
August 22, 2024
Quality product
Competitive price. Quality product. Well packaged. Only slight drawback was the courier split the consignment so it arrived over two days.
August 18, 2024
Delivered on time and without a problem
August 23, 2024
Prompt response
Prompt response, attention to detail, absolute accuracy and reasonable pricing.
August 20, 2024
Metal arrived quickly and as ordered
Metal arrived very quickly and was well packaged and just what I wanted.
August 20, 2024
Good efficient service
August 18, 2024
Speedy delivery as ordered
August 2, 2024
Quick delivery and good price
Quick delivery and good price! The item was ideal for my project.
July 22, 2024
Fantastic price and service
Fantastic price and service. Bought 6mm steel rods to make single stem plant supports. They turned out amazing and at a fraction of the cost of ready made ones!
July 22, 2024
Very prompt delivery of ordered items…
Very prompt delivery of ordered items (by 8am on 2nd working day after order)
July 20, 2024
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