It's rare today to receive service that makes me feel compelled to recognize the individual who provided it. Calling Kin for a home insurance quote and speaking with Joe Rivera is one of those inst... See more
Company replied
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Review summary
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Based on these reviews
Israel Barahona was extremely knowledgeable and friendly. He understood my motivation in contacting kin and was able to provide me a quote that met my need. Let me know when kin will be offering car i... See more
Company replied
I would like to say that I had a Great experience applying for home insurance through Kin. Jose Hernandez help me through the whole process. He showed great professionalism in explaining how the proce... See more
Company replied
Scarlett Williams is definitely an asset to Kin Insurance. FIrst Time Buyer, she was awesome. Handled all aspects of getting the proper Insurance to the Mortgage.Explained the entire process. Best Pl... See more
Company replied
Company details
Written by the company
Kin is on a mission to change home insurance from what it is to what it should be. Whether we’re leveraging data to create customizable coverage or providing claims service that goes above and beyond expectations, our focus is always on you – the homeowner. And we aim to stick with you through thick and thin.
Contact info
222 Merchandise Mart Plaza, Suite 228, 60654, Chicago, United States
- (855) 717-0022
- support@kin.com
- kin.com
4.8
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Help
I would like to say that I had a Great experience applying for home insurance through Kin. Jose Hernandez help me through the whole process. He showed great professionalism in explaining how the process worked. Also great patience with someone who is not an expert with the internet. Thanks
April 9, 2026
Unprompted review
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Affordable Insurance
I am truly pleased with the service and I am also amazed with the representative (Candice Lynn) who answered my call. Candice paid attention to my needs and was able to find a rate perfect for me.
April 2, 2026
Unprompted review
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Great customer service.
April 8, 2026
Unprompted review
Reply from Kin Insurance
Hi Camille, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
Affordable for my area and stats
Affordable for my area and state. Easy to do business with.
April 8, 2026
Unprompted review
Reply from Kin Insurance
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
David Hyun was patient
David Hyun was patient, knowledgeable, an excellent tech and i give the highest praise.
April 9, 2026
Unprompted review
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Excellent customer service and great value
Excellent customer service and great value. Kin covered us and got us off the CA Fair Plan!
April 9, 2026
Unprompted review
Reply from Kin Insurance
Hi Roberta, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
Excellent service and customer care.
Excellent service and customer care.
April 9, 2026
Unprompted review
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
I had Candace assist me and was very…pleased working with her her
I had Candace assist me and was very pleased with help and personality it was a pleasure working with her.
April 8, 2026
Unprompted review
Reply from Kin Insurance
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
Wonderful service and great policy!
Associate Kimberly Bois was incredibly helpful in getting me set up with homeowners insurance. She explained things so well and made the whole process feel straight-forward and unstressful, which is saying a lot since finances is not my forte and I have been very overwhelmed after my husband unexpectedly passed away. It felt like I was talking to a kind, trusted friend whenever I was on the phone with her. I am also very thankful for the affordable policy I was able to get.
April 8, 2026
Unprompted review
Reply from Kin Insurance
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
I appreciate how Devon Dammacco started…
I appreciate how Devon Dammacco started and completed my homeowners insurance. Sincere and knowledgeable. Keep him around and give him a raise.
April 8, 2026
Unprompted review
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
New Home Insurance
Scott M . was amazing . He helped me pick the right insurance plan needed for our new home . Not only was he fast and efficient but he helped me in every concern I had . Took me a long time to find the right company and Scott helped me all the way through .
Thank you so much again Scott M .!
April 7, 2026
Unprompted review
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Kin ins !
Kin ins !! if you are in Arizona, you must give them a call for Home insurance. They beat my last company by more than $1700 for the exact same coverage. On my other home, they beat the price by $800 for more coverage. Not to mention their car insurance is amazing. They cut my bill in half. For more coverage.
April 8, 2026
Unprompted review
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Scarlett Williams
Scarlett Williams is definitely an asset to Kin Insurance. FIrst Time Buyer, she was awesome. Handled all aspects of getting the proper Insurance to the Mortgage.Explained the entire process. Best Player with Kin.I will definitely refer any and all that needs Insurance to Kin
I can't say enough professional,outstanding claim service.All around I would give her a 10+ rating. Carlene Hanlon a new Kin customer. Thank you again for all you have done.
April 8, 2026
Unprompted review
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Extremely helpful customer service…
Extremely helpful customer service staff.
April 7, 2026
Unprompted review
Reply from Kin Insurance
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
Problem solved
Problem solved. I wanted to make sure my payment was delivered.
April 6, 2026
Unprompted review
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Ho6 insurance
Purchased HO6 insurance through Kin and their pricing strategy made the most sense compared to other companies. Scott Mennucci was extremely professional, knowledgeable, and great to work with. Id recommend him to anyone!
April 7, 2026
Unprompted review
Reply from Kin Insurance
Hi Ty, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
Chris was amazing best quote I got!!!
Chris was amazing best quote I got
April 7, 2026
Unprompted review
Reply from Kin Insurance
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
Awesome company
Mr. Himes was awesome. Experienced, saved me money and made the whole process smooth. Thanks again
April 7, 2026
Unprompted review
Reply from Kin Insurance
Hi PPusta, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
My agent was great talk with care…
My agent was great talk with care kindness gave me what I needed.
January 13, 2026
Unprompted review
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
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