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Rated 1 out of 5 stars

UPVC Windows installed which are now flaking being damaged by the sun, also poor fitting of our front door handle which even under warranty Kindlelight are trying to charge for a call out. Also prob... See more

Rated 5 out of 5 stars

We have used Kindlelight before to replace our double glazed windows and this time they replaced our front door. The fitter took a day to complete the job; he was efficient and tidy and did a great j... See more

Rated 5 out of 5 stars

Kindlelight have just replaced our very old & leaky conservatory. the service from start to finish was excellent. the installation team were very efficient & worked hard to complete the job to a ver... See more

Rated 5 out of 5 stars

Top notch. Very impressed with the quality of the products, ie windows, doors, guttering, facia boards and soffits and replacement tiled roof conservatory. Couldn’t fault the guys who fitted the prod... See more

Company details

  1. Double Glazing Installer

Information provided by various external sources

Family run business for over 35 years


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

101 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Kindlelight - can recommend

Kindlelight made the whole window process very easy, they came promptly to quote ( gave me a price on the spot ), the surveyor was then very quick to measure up. The lead times were much quicker than other companies I contacted and the fitter was efficient and hard working. The price was also very competitive.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Very satisfied returning customers

The initial visit made by Neal was very helpful with suggestions that helped us to fine the best possible replacement that suited the age of our property.
When it came to installation Joe was very good, he worked quickly and very well. Both members mentioned in the review are a credit to the company. We have not yet had a visitor who did not compliment the "new look" to the property since the installation of the door and surround.

October 6, 2022
Unprompted review
Rated 4 out of 5 stars

Good results as usual

This is the 4th time we've used Kindlelight at this house. This time it was to replace 7 upstairs windows. The job was done over 2 days, by a team of two. The mess and disturbance was minimal, including having to access a window above a corrugated plastic roof, and we are very pleased with the results.

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

All went smoothly

All went smoothly. Only negative was that we agreed 9am with Max in the office but the installers apparently did not get told this, so arrived at 8.15am. We only just got up in time.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Three cheers for Kindlelight

Three cheers for Kindlelight. They looked at the door, made measurements and in no time at all the door was replaced, any mess tidied up, and all is well. Thank you, Kindlelight, nice work.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship

Excellent communication, arrived on time and soffits and guttering completed to a high standard, cleaned up completely afterwards.

I cannot wait now for my new windows and doors

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and price

Excellent service and price, fitters were really professional and did a great job making sure that we were happy with everything thing that they did before they left the site. Make them regular cups of tea and they will do anything!!

July 25, 2022
Unprompted review
Rated 4 out of 5 stars

Rebuild conservatory and install 2 sets of bi fold doors

On the whole; the Kindlelight team were fabulous and I am delighted with the work done. The Kindlelight team who completed the work arrived punctually, worked efficiently, were polite and friendly, highlighted issues and provided solutions. The work started when I expected and completed on schedule. So all in all perfectly satisfied. My experience would have been better if Kindlelight had better project management and integration with their sub contractors. Electrical work and plastering were part of the package and although both sub contractors used were excellent the tie-in and communication could be improved. For example the main works were completed on working day 7. My expectation would be that the sub contractors would then arrive on day 8. However, that was the day that Kindlelight started to organise the contractors to come. It was only a few days but it was not joined up thinking and led to the project being stalled. That being said, overall I am highly delighted and would certainly recommend Kindlelight.

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding

Everything from the initial sales talk to the after sales service has been first rate. Kindlelight were recommended to me by a neighbour and now I understand why.

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

I rang to request a small repair to…

I rang to request a small repair to some guttering installed by Kindlelight about a year ago. Not only did they say, no problem thats FOC, but actually turned up that afternoon to do the job.

In this day and age it’s great to see that first class service still exists.

Thanks to all at Kindlelight.

Brendan Deering.

May 13, 2022
Unprompted review
Rated 1 out of 5 stars

Frustrating

As one window in my flat had broken, I contacted Kindlelight. I sent two emails and called twice over a period of three/four weeks only then to be told essentially to naff off and find someone closer to where I lived. A little bit irritating given Kindlelight installed the windows in 2012 so, not overly impressed with their customer service.

September 3, 2021
Unprompted review

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