Kindly Loans LLC. Reviews 19

TrustScore 4.5 out of 5

4.5

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Company details

  1. Mortgage Broker
  2. Mortgage Lender

Written by the company

Buying a first home? Buying a new home? Refinancing? We're your neighborhood kindly loan officers, simplifying the loan process. Our team is dedicated to helping you understand and select the loan program best suited for your family's short-term and long-term needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Would Absolutely Recommend

Would absolutely recommend Kindly Loans. Ten out of ten. This was our first time taking out a loan and they were patient with our questions and informative with their answers. They went out of their way to make us feel comfortable and informed throughout the process. We sent the rate they quoted to multiple friends in the banking industry and all of them concluded the offer was very reasonable. Kindly Loans is very helpful and trustworthy!

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Kindly Loans .. highly recommended

Kindly Loans has been my goto company for all my investment properties in the last three years.
Mr. Drew Lauderback and Ms. Jennifer Riggsby are very diligent and professional. I’ve been fortunate to work with them as I grow my portfolio of properties.
Dr. Neto

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Best of the best

If you want the best possible deal in financing a home, do yourself a favor and call Drew. A+ service and they had my loan ready to close in about a week.

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Could not recommend more

Could not recommend more! We’ve been working with Drew and Jen for years. They helped us into our first townhome a few years ago and even worked to get us refinanced a year later when rates were super low! My husband and I didn’t have great credits when we initially bought our first home, but Drew worked his magic and got us the best rates he could. Pass forward to just last month, Drew and Jen helped us through another house buying process. This one even more seemless than the last. This was key to note that we were in the process of selling our townhouse when Jen/Drew got everything from initial to closing ready BEFORE we even close the sale of our townhome! They work fast and ensure you are ahead of the game every step of the way. Cannot recommend enough, especially in this market when competitions haven’t cooled enough. They will be able to guarantee the fastest close date for you!

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Seemless

Amazing service from start to finish. Kindly Loans is attentive with their customers from start to finish. My loan officer was responsive and communicating throughout the process. Highly recommend!

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

So pleased with my experience with…

So pleased with my experience with working with Kindly Loans. They really made my dream come true of being a homeowner. Christian S. was my processor, and he was so amazing and continuously went above and beyond to make sure I got my home. I will be going to them for all my future financing and have told all my friends. Thank you so much Kindly Loans!

March 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Working with Kindly Loans was an excellent experience! I was a first time home buyer and worked directly with Joe and Christian. They were both extremely knowledgeable and went above and beyond to make sure I understood every aspect of the process. Not to mention they were able to get me the best rate by far out of all the multiple lenders that I spoke with. I will be recommending Joe, Christian, and Kindly loans to all of my friends and family! Thanks again!

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

Best rates and service by far

Best rates and service by far! If you need to refinance your house,
l recommend Kindly Loans and
ask for Israel P and Ashleigh D
excelente and honest team, they were awesome…l refinance two properties with them and l’m 100% happy with the service.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Jennifer

Jennifer, our loan processor, was absolutely amazing on getting our loan through in a timely manner. Past experiences were always a headache to deal with but Jenn and Kindly Loans made the process so much more enjoyable. Drew, loan officer, was able to walk us through our options and with his excellent communication, we were able to find a program to fit our needs. I will use Kindly Loans in the future and would recommend them to everyone.

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Kindly Loans helped me refinance my…

Kindly Loans helped me refinance my loan recently, and made the whole process quick, seamless and simple. Jennifer Riggsby and Drew Lauderback worked around the clock, answered my questions, and went above and beyond with helping me. I highly recommend this company for any refinance and/or purchases.

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend Kindly Loans to…

I highly recommend Kindly Loans to anyone looking for honesty, super easy. Adam, Alex and Jennifer was always available for any questions or concerns for advise. I will use Kindly Loans for any future services anytime again.

February 1, 2022
Unprompted review
Rated 1 out of 5 stars

The whole Refinance was a mess with…

The whole Refinance was a mess with Kindly Loans.
Started my refinance at the end of August, and it just got finished at the end of November, so 3 months. They original promised under 20 days for the whole process.
Also they encourage me to pay 3grand for an appraisal after I had already paid $900. I had to fight to get them to choose a different appraisal company, but that took a month in itself. Also a week before signing they increased my closing costs by $4000 and said there was nothing they could do, it was just an unforeseen increase. I would have switched to a different company but it had already taken so long and we already paid for the appraisal I didn't want to start the whole process over.
It felt like a trick to me to get me to go with them. At the start of the whole process Kindly loans was about $3000 cheaper than other lenders I had talked to, which was why I chose them. In the end not only was it a fiasco I ended up paying $1000 more than with the competitors.
Never again!

November 24, 2021
Unprompted review
Rated 5 out of 5 stars

Joe and Jennifer were awesome in…

Joe and Jennifer were awesome in helping me with my refinance! They were professional, helpful and very responsive from beginning to closing. I refinanced my mortgage during a really busy period of work (as I'm sure is true for a lot of folks) and these two were able to process documents outside of normal working hours to work with my schedule. They made the entire process super convenient and easy. I would highly recommend!

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

When we decided to take advantage of…

When we decided to take advantage of the low interest rates and refinance our mortgage, we contacted Kindly Loans. Their staff was friendly and highly professional, knowledgeable, patient and willing to go the extra mile to make sure we got the best deal.
Guillermo & Lillian Santos

August 14, 2021
Unprompted review
Rated 5 out of 5 stars

Kindly Loans is amazing

Kindly Loans is amazing! Great rates, low fees, extremely helpful/responsive staff, and able to close so fast they shocked my realtor. This was our third time purchasing a home and I can honestly say that they go way above and beyond other lenders to make sure they find every possible angle to save you as much money as possible. Highly recommend.

May 22, 2021
Unprompted review

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