Same here. Can't access my funds. Support isn't helping, providing answers, or resolving the pending transactions. It worked fine before. Now my tractions are held hostage for days. And it... See more
Company replied
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See what reviewers are saying
On 5th Aug, I submitted a transaction to have funds transferred to my bank account. It is now 26th Aug and the transaction is flagged as pending. In the past I have had no trouble with such transacti... See more
Wake up folks! We're at the wrong end of a Ponzi scheme. On June 10, 2026 I sold 7400 ounces of silver and still waiting for the withdrawal of cash. Kinesis is like every other company (And countr... See more
Company replied
Absolutely love Kinesis money, have an account since 2021 and it's the best way for me to quickly trade between KAU and KAG. Would recommend this to anyone interested in getting a position in gold an... See more
Company replied
Company details
About Kinesis Money
Written by the company
Kinesis Money is an end-to-end monetary system based on 1:1 on physical gold and silver with clients across 151 countries.
Through robust vaulting infrastructure and innovative financial technology, Kinesis is reintroducing gold and silver as money.
People around the world can spend, save and trade physical precious metals digitally, protecting their wealth outside of the current financial system with fair, honest and rewarding money.
Over 50% of fee revenue is shared as yields for customers every month.
Some of what we offer
Contact info
Rathbone Place 57, W1T 1JU, London, United Kingdom
- kinesis.money
You should know
2.9
Average
709 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kinesis is great
Th system is great with a whole host of features and you can save in both precious metals and various crypto currencies as well as trade them or purchase through currency deposit or usage of credit / debit cards..
You also get yields on your precious metals and there are no storage fees. Excellent all around. Now just waiting for the Kinesis Debit Card to finally arrive, it's been a long time.
March 20, 2025
Unprompted review
Reply from Kinesis Money
Hi Patrik,
Thank you for your great review! We’re thrilled to hear you’re enjoying the system and its features.
We’re excited about the upcoming launch of the Kinesis Debit Card and will keep you updated. Thanks again for your support!
The Kinesis Team
Reply from Kinesis Money
Hi there,
Thank you for your review! We’re thrilled to hear you’re enjoying Kinesis. Your support means a lot to us!
The Kinesis Team
Reply from Kinesis Money
Hi Sebastian,
Thank you for your feedback and for being a part of the Kinesis community!
The Kinesis Team
Does what is mentioned on the tin!
Clear about cost, easy to use menu/site, does what is said on 'the tin', all one looks for when one is looking for a trustworthy facilitator.
March 12, 2025
Unprompted review
Reply from Kinesis Money
Hi William,
Thank you for your feedback! We’re glad to hear you find Kinesis transparent, easy to use, and reliable. We appreciate your trust and support!
The Kinesis Team
My biggest concern was definitely TRUST…
My biggest concern was definitely TRUST with this company and proceeded very cautiously because let’s face it there are many companies out there looking to take advantage of people. Fast forward… I’ve been a customer over 2 years now & couldn’t be happier with the amazing service they provide! I’ve also taken physical metal delivery & was also impressed with the quality & the process. They are independently audited every quarter by and outside company to ensure all the Gold & Silver are in their 13 worldwide Vaults & have passed every audit! If you’re thinking about joining the Kinesis new money revolution, don’t hesitate for the best way to Buy, Hold & Spend in Precious Metals.
April 19, 2024
Unprompted review
Reply from Kinesis Money
Hi Mario,
We truly appreciate your trust and support! It’s great to hear you’ve had a positive experience with our platform and physical metal delivery. Transparency and security are our top priorities, and we’re glad that’s reflected in your experience.
The Kinesis Team
state of the art system
state of the art system. great customer service
March 19, 2024
Unprompted review
Reply from Kinesis Money
Hi there,
Thank you for your feedback! We’re thrilled to hear you’re enjoying our system and have had a great experience with customer service. We appreciate your support!
The Kinesis Team
Great project
A strong project managed by an even stronger team. I am very happy to be with you and to benefit from your services and offers.
March 19, 2024
Unprompted review
Reply from Kinesis Money
Hi Ahmed,
Thank you for your kind words, we appreciate your support!
It’s great to hear you’re enjoying Kinesis and benefiting from our services. Exciting times ahead!
The Kinesis Team
Kinesis allows you to hedge with ease
Kinesis makes it easy to mint or buy gold and silver, with both precious metals s magnificent hedge against devaluation of many currencies around the world. The bonus being the escalation in the gold and silver price over time.
March 18, 2025
Unprompted review
Reply from Kinesis Money
Hi Anthony,
We appreciate your feedback! It’s great to hear you’re enjoying the ease of investing in gold and silver with Kinesis.
Thank you for being a part of our community!
The Kinesis Team
Kinesis is a mature comprehensive…
Kinesis is a mature comprehensive monetary ecosystem, without any comparison. Your funds are safuu and secure. It's evolution is going to be a game changer
March 18, 2025
Unprompted review
Reply from Kinesis Money
Hi Sam,
Thank you for your great feedback! We’re thrilled to hear you appreciate the security and innovation of the Kinesis ecosystem. Exciting developments are ahead!
The Kinesis Team
Grateful for a solid money system
I have been with Kinesis from the start and they have consistently delivered as promised. With a failing global fiat currency system, I feel secure knowing Kinesis provides a solid non-political monetary platform.
March 18, 2025
Unprompted review
Reply from Kinesis Money
Hi Anaya,
Thank you for being with us from the beginning! We’re grateful for your trust and glad to provide a secure and reliable monetary platform. Your support means a lot!
The Kinesis Team
Was able to wire money into my account…
Was able to wire money into my account with no problem despite it being a foreign wire transfer. Rep calls to confirm and perform some KYC actions.
February 17, 2025
Unprompted review
Reply from Kinesis Money
Hi Michael,
We’re glad to hear your wire transfer went smoothly and that our team was able to assist with the process. Thank you for your feedback and support!
The Kinesis Team
Great way to invest in Precious Metals…
Great way to invest in Precious Metals and trade them easily without any hidden cost
March 15, 2025
Unprompted review
Reply from Kinesis Money
Hi Erik,
Thank you for your feedback! We’re glad you’re enjoying the ease and transparency of investing and trading with Kinesis.
We appreciate your support!
The Kinesis Team
A splendid way to invest in Silver and Gold
Easy access, easy to trade, also automatically through the api and now that silver and gold are reaching all time highs, it's a good investment!
March 15, 2025
Unprompted review
Reply from Kinesis Money
Hi JeWe,
We appreciate your review! It’s great to hear you’re enjoying the ease of trading and investing with Kinesis. Exciting times for gold and silver indeed!
The Kinesis Team
Reply from Kinesis Money
Hi Miro,
We truly appreciate your trust and support! Thanks for being part of the Kinesis community!
The Kinesis Team
Reply from Kinesis Money
Hi TA,
We appreciate your support! It’s great to hear you’re enjoying Kinesis!
The Kinesis Team
Kinesis Review
Has a lot of investment options, includes physical card for certain countries. Overall a great account in general not just gold,silver investment.
March 14, 2025
Unprompted review
Reply from Kinesis Money
Hi Andy,
We appreciate your feedback! It’s great to hear you’re enjoying the investment options and the features Kinesis offers. Thanks for being a valued part of our community!
The Kinesis Team
5 Stars if not for the issues with the virtual card.
The Concept is excellent.
March 11, 2025
Unprompted review
Reply from Kinesis Money
Hi Dee,
We appreciate your review and feedback! It’s great to know you love the concept. The virtual card is a priority for us, and we’re working hard to bring it to you soon. Thanks for your patience!
The Kinesis Team
The only way to use crypto or buy and…
The only way to use crypto or buy and sell gold and silver :-)
March 11, 2025
Unprompted review
Reply from Kinesis Money
Hi PB,
We’re thrilled to hear you’re enjoying the platform! Thanks for your support and for being part of the Kinesis community.
The Kinesis Team
I’ve been an account holder on Kinesis…
I’ve been an account holder on Kinesis money platform for several years and the company continues to grow and improve the business model.
March 13, 2025
Unprompted review
Reply from Kinesis Money
Hi James,
Thank you for being a valued Kinesis customer over the years! We’re glad to hear you’ve seen the platform grow and improve.
Your support means a lot to us!
The Kinesis Team
Easy to use and trustworthy
March 13, 2025
Unprompted review
Reply from Kinesis Money
Hi Michael,
Thank you for your feedback! We’re glad to hear you find Kinesis easy to use and trustworthy. We appreciate your support!
The Kinesis Team
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