Same here. Can't access my funds. Support isn't helping, providing answers, or resolving the pending transactions. It worked fine before. Now my tractions are held hostage for days. And it... See more
Company replied
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See what reviewers are saying
On 5th Aug, I submitted a transaction to have funds transferred to my bank account. It is now 26th Aug and the transaction is flagged as pending. In the past I have had no trouble with such transacti... See more
Wake up folks! We're at the wrong end of a Ponzi scheme. On June 10, 2026 I sold 7400 ounces of silver and still waiting for the withdrawal of cash. Kinesis is like every other company (And countr... See more
Company replied
Absolutely love Kinesis money, have an account since 2021 and it's the best way for me to quickly trade between KAU and KAG. Would recommend this to anyone interested in getting a position in gold an... See more
Company replied
Company details
About Kinesis Money
Written by the company
Kinesis Money is an end-to-end monetary system based on 1:1 on physical gold and silver with clients across 151 countries.
Through robust vaulting infrastructure and innovative financial technology, Kinesis is reintroducing gold and silver as money.
People around the world can spend, save and trade physical precious metals digitally, protecting their wealth outside of the current financial system with fair, honest and rewarding money.
Over 50% of fee revenue is shared as yields for customers every month.
Some of what we offer
Contact info
Rathbone Place 57, W1T 1JU, London, United Kingdom
- kinesis.money
You should know
2.9
Average
709 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am so glad that I found Kinesis!!!
I have been with Kinesis since 2018 and could not be happier! Gold is my safety net in the crazy fiat monetary system. With Kinesis I store my gold for free and make a yield on my holding at the same time!!! Some of the benefits of Kinesis are 1. Buy metal at just over spot. 2. Redeem my metal at any of their vaults around the world or have my metal shipped to me anywhere in the world. 3. Many insured and audited vaults around the world. 4. Exchange Metal, fiat, and Crypto on the Kinesis platform.
March 30, 2025
Unprompted review
Reply from Kinesis Money
Hi Scott,
We’re so glad you found Kinesis and have been with us since 2018! It’s great to hear that our platform provides you with security and flexibility in managing your assets.
Thank you for your continued trust and support!
The Kinesis Team
Modern and ground breaking monetary system
I am a Financial Accountant and happy client since 6 years. I find Kinesis is a modern and ground breaking monetary system. Their money is fair, holds value over time and can be accessed by everybody in the world.
Investing in Kinesis currencies carries a low risk, because they are for 100% backed by physical gold and silver.
I love their unique fee-sharing yield system. I do not know of another bank that is willing to share their income with their clients!
Say goodbay to no reward for your participation, inflation and the bail in risk of your bank deposits.
March 28, 2025
Unprompted review
Reply from Kinesis Money
Hi there,
We truly appreciate your loyalty as a long-term Kinesis customer! It’s great to hear that you value our modern monetary system and the benefits it provides. Your continued trust and support mean a lot to us.
The Kinesis Team
I love how easy it is to buy gold & silver
I love how easy it is to buy gold & silver with Kinesis.
It lets me save & spend in a way that is way better than dealing with the usual banks while protecting the value of my savings.
I love that If i really want, I can take possession of the gold and silver. I don't usually do it though as it is easier to spend when kept in the Kinesis vaults.
***** 5 Stars *****
March 21, 2025
Unprompted review
Reply from Kinesis Money
Hi Ricci,
Thank you for your great review! We’re glad you find Kinesis an easy and convenient way to buy, save, and spend gold and silver. Your support means a lot to us!
The Kinesis Team
Excellent company and trading platforms
Easy user intake process, good trading possibilities, I don't pay any storage fee and get some return on gold and silver.
March 27, 2025
Unprompted review
Reply from Kinesis Money
Hi Toine,
Thank you for your positive feedback! We're glad you’re enjoying the platform, trading options, and yield benefits. We appreciate your support!
The Kinesis Team
Can't wait to drop the banks.
A monetary system that I actually want to use. The banking system is built to benefit the banks. Kinesis is built to benefit the users.
I cant wait to only use this for all my finances.
March 27, 2025
Unprompted review
Reply from Kinesis Money
Hi there,
We appreciate your enthusiasm! Kinesis is designed to empower users, and we're excited to be part of your financial journey. Thanks for your support!
The Kinesis Team
Reply from Kinesis Money
Hi there,
Thank you for being with us for 4 years! We’re thrilled to hear you’re enjoying the system. We appreciate your continued support!
The Kinesis Team
Been with kinesis for five years
Been with kinesis for five years. It's a great platform with a great vision. Glad to give a good review.
March 26, 2025
Unprompted review
Reply from Kinesis Money
Hi Charles,
Thank you for your continued trust and support over the past five years! We’re thrilled to hear you’re enjoying the platform. Your positive review means a lot to us!
The Kinesis Team
Top notch financial platform
Kinesis money pretty mush has everything covered when it comes to real world assets, Stable coins, Cryptos all on one platform to exchange and use. Everything backed via regular audit by very reputable audit firm.
May 3, 2024
Unprompted review
Reply from Kinesis Money
Hi Olivier,
We appreciate your kind words! It's great to hear you’re making the most of our platform and valuing the transparency we provide. Thanks for being with us!
The Kinesis Team
I’ve found Kinesis to be a great place…
I’ve found Kinesis to be a great place to begin your Gold and Silver journey. It has all the advantages of owning gold and silver but without the drawbacks. The added bonus of having a personal account manager to answer any questions you may have gives you with confidence that your money is in the right place. The monthly yield that you get from owning gold and silver with Kinesis is the icing on the cake.
March 27, 2025
Unprompted review
Reply from Kinesis Money
Hi Mark,
We’re delighted to hear you’re finding value in Kinesis. Offering a smooth experience, dedicated support, and rewarding benefits is our goal.
Thanks for being a part of our community!
The Kinesis Team
Excellent customer services and Account…
Excellent customer services and Account manager.
March 27, 2025
Unprompted review
Reply from Kinesis Money
Hi Mike,
We appreciate your kind words! Providing excellent service is our priority—thanks for being a valued part of Kinesis!
The Kinesis Team
Very quick and efficient
Very quick and efficient, my account executive Leonardo Ramos was very professional, efficient and was great to deal with.January
February 5, 2025
Unprompted review
Reply from Kinesis Money
Hi Andre,
We’re glad you had a great experience with our team. Your support is truly appreciated!
The Kinesis Team
Thorough vetting
Thorough vetting. Great customer service. They do what they say
March 25, 2025
Unprompted review
Reply from Kinesis Money
Hi there,
Thank you for your review! We're glad to hear that you’ve had a positive experience with our service. Your support means a lot to us!
The Kinesis Team
Issue regarding convesion of assets RESOLVED.…
I experienced an issue regarding the conversion of assets and submitted a ticket. After a bit of back and forth communication, the problem was fixed.
Thanks to the Kinesis Supporf time for your assistance.
December 21, 2024
Unprompted review
Reply from Kinesis Money
Hi there,
We’re happy to hear the issue was resolved! Thank you for your patience and for trusting our support team—we’re always here to help.
The Kinesis Team
Easy to deal with and very responsive
Easy to deal with and very responsive. I have complete faith in the audits that they do and my stake has appreciated around 25%.
March 25, 2025
Unprompted review
Reply from Kinesis Money
Hi David,
We appreciate your feedback! It’s great to hear you’ve had a smooth experience and trust in our audits. Thanks for being a valued part of Kinesis!
The Kinesis Team
Kinesis Power
This is the most helpful and professionally run asset management website.
Not only easy to register and instal but backed up by a human support manager.
Brilliant!
March 1, 2025
Unprompted review
Reply from Kinesis Money
Hi Richard,
Thank you for your kind words! We’re glad you’re enjoying the platform and the support from our team. Your feedback means a lot to us!
The Kinesis Team
I was hesitant at first but found the…
I was hesitant at first but found the platform easy to use. I enjoy the yield on my gold & silver. I was disappointed after my initial deposits through a U.S. bank that there was no longer a U.S. bank to wire funds to. My attempts to make wire transfers to wire info to the Australia bank would not work but now that there is another U.S. alternative to make deposits I will resume more frequent activity.
March 25, 2025
Unprompted review
Reply from Kinesis Money
Hi Dan,
We appreciate your feedback! It’s great to hear you’re enjoying the platform and yields. We're glad to have a new U.S. deposit option available and look forward to your continued participation.
The Kinesis Team
They are very fast and proactive in…
They are very fast and proactive in resolving any issue that users can have. So the kinesis platform is always very fine tuned and work smooth.
March 16, 2025
Unprompted review
Reply from Kinesis Money
Hi Nicola,
We appreciate your support! Our team is always working to keep everything running seamlessly and provide the best experience possible. Thanks for being a part of Kinesis!
The Kinesis Team
Kinesis is a secure safe haven for my…
Kinesis is a secure safe haven for my capital and I receive rewards too ! Its pegged to the gold price and that's another great advantage.
Simple to use and offers both Crypto and fiat services.
I highly recommend it for tomorrows world.
March 20, 2025
Unprompted review
Reply from Kinesis Money
Hi Tracey,
Thank you for your fantastic feedback! We’re glad to hear that Kinesis is meeting your needs and offering the security, rewards, and flexibility you’re looking for. We truly appreciate your recommendation!
The Kinesis Team
Safe secure place to hold your…
Safe secure place to hold your gold/silver and cash. Easy to use with app on phone
March 20, 2025
Unprompted review
Reply from Kinesis Money
Hi Alison,
Thank you for your kind words! We're happy to hear you're enjoying the ease and security of using Kinesis.
The Kinesis Team
Easy and reliable service with options…
Easy and reliable service with options for self custody. Its great!
March 20, 2025
Unprompted review
Reply from Kinesis Money
Hi there,
Thanks for your feedback! We're glad to hear you're enjoying the reliability and flexibility of our platform. We appreciate your support!
The Kinesis Team
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