Kinetic Estate Agents Reviews 

306
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, approachable, proactive, and always willing to go above and beyond throughout the entire property journey. People consistently note that team members keep them fully informed and provide quick, accurate answers to any questions that arise. Consumers truly appreciate the excellent service provided, highlighting how smoothly transactions and complicated sales are managed from initial valuation to final completion. Buyers and sellers alike recommend the business without any hesitation, praising the remarkable dedication, professional guidance, and consistently clear communication. Reviewers emphasize that working with such a supportive team significantly reduces stress during what can otherwise be a very complicated process.

What people talk about most

Staff

People report positive experiences with staff, highlighting a professional and dedicated team that... See more

Service

Consumers find service to be positive, highlighting professional and straightforward communication throughout... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting proactive communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We switched to Kinetic after being a bit underwhelmed by our previous agent. What a difference. They do the basics really well, i.e., answer calls, respond to emails etc. and all very quickly. That... See more

Rated 5 out of 5 stars

Jo has been amazing all the way through my sale which was a long and at times a difficult process but I knew that she was always looking after me and chasing all parties all the way through. I would d... See more

Rated 5 out of 5 stars

Jo was absolutely fantastic, she constantly went above and beyond to help make the process go so much smoother . I cannot recommend kinetic highly enough, I would give 10 stars if I could! Well done J... See more

Rated 5 out of 5 stars

A fabulous company! Extremely helpful and great at kerping us fully informed about what was happening. We are currently buying a property in Lincoln which has been on the books of Kinetic. It was a co... See more


Company details

  1. Real Estate Agents

Information provided by various external sources

* We are a fresh and dynamic hybrid estate agency with a high street office who offer a traditional approach to selling along with an Online only service, both of which have low and fair selling fees and without compromising any level of service or marketing. * With a wealth of experience, we know what works to achieve the highest possible price for your property without the need to fund overpriced and pointless marketing techniques. We are able to keep our overheads low which enables us to pass these savings on to our customers. * We offer everything from professional standard photography, floorplans, virtual reality tours and we advertise on the major portals such as Rightmove, Zoopla and Prime Location.


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(306)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service, 5 star standards!

First time using Kinetic, and I couldn't rate them highly enough. first class service from start to finish.
Jo dealt with our sale and purchase, and she has been amazing throughout the whole journey, an absolute credit to this company!
Thank you so much to everyone who met throughout the process. You're all amazing!!

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

House sale with Kinetic

Fantastic service from Kinetic on sale of my property. From my initial call, my house was soon valued and professional pictures were taken and the property on the market within days. Fantastic progression work from Nina and Jo who arranged and followed up viewings, and also chased solicitors regularly who were a little on the slow side getting toward completion

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

Kinetic - Great Service!

We recently moved house and both our buyer and seller used Kinetic. Jo @ Kinetic was really helpful, professional and provided great comms between all parties. If you are looking for a local estate agent in the Lincoln area we would highly recommend.
Phil & Angela

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

A modern, clean tidy office with very easy access. Enquiries were dealt with promptly, all staff members very pleasant and nicely presented.
One particular member of staff came through for me every time I asked for advice or information, and in a very timely fashion. I know at the end of the day the success of a business is not just down to one person it’s down to team work, but it’s having an exceptional leader that holds everything together and who makes sure the job gets done, which is a rarity, this person, did this, one hundred percent, nothing was too much trouble. I would like to express my sincere gratitude towards her and her team, thank you, you kept me sane.

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

A very happy customer

From the day they came to value our property to the exchange of contract the staff were friendly, yet professional. Always available for advice or support. Would definitely use them again.
Highly recommend.

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

Best service in Lincoln, by far!

I genuinely cannot reccommend Kinetic enough! Customer service was fantastic right from the start. Matt was fantastic at helping us get on the market and then Jo was amazing at keeping us informed along the way and chasing all solicitors. We will definitely be using them in the (hopefully very distant) future!!

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect service and amazing skills

Brought a property through kinetic Estate agents and it was a fantastic journey to go through. From the word go Jo was on the ball making sure everything was in place for us the buyers and was really helpful and professional. We encountered a few issues along the line with the sellers solicitors but Jo was on the case communicating between our solicitors and the sellers solicitors, she didn't take her eye off the ball once and I'm shocked how much commitment she put into it all .
If we ever decide to sell and buy again I will be straight onto kinetic to take care of everything

September 22, 2021
Unprompted review
Rated 5 out of 5 stars

We recently sold our property through…

We recently sold our property through Kinetic and we cannot recommend them highly enough. From the spot on valuation to Matt's fabulous photos and video tour (nice!) and the exceptional advice and communication from the sales team was second to none.
Special thanks to Nina Sharpe and Jo Foster who kept us sane throughout the roller-coaster journey!
We would advise everybody to choose Kinetic when selling their property. Definitely a 5 star service.

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great estate agents

I bought my house through Kinetic and they were fantastic all the way through the process. Nina who I dealt with was great and I always got a response to an email within a couple of hours and she was always happy to solve a query I had. They even provided me with a house warming gift when I came to collect my keys. Would highly recommend and I would be using them myself when it comes to me selling. 10/10

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome kinetic!

Excellent experience when we bought our house through kinetic. Jo was outstanding - was in more contact with her than our solicitor! Thanks.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. They ensure communication is always flowing and sped the purchase up rapidly.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Purchased through kinetic

Purchased through kinetic, sold through another agent. Purchasing was by far the better experience!!! Chased regularly and managed to find out more information about the chain as a whole, than the solicitors.

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

Kinetic - lovely staff and great to purchase from!

I dealt with Jo throughout the purchase of my first property. she was very helpful with Any questions I had and made sure the process stayed on track for our completion date. The whole process with Kinetic was very smooth and I’d highly recommend them for both purchasing or selling!

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

The K team !!

A truly brilliant team at kinetic , jo in particular has been immense through our house sale which has been stressful to say the least due to a chain of 6 , I couldn't recommended them enough and I certainly wouldn't use anyone else again after having the 1st class service that kinetic provide ,

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutly Brilliant

Absolutly Brilliant. Had a lot of help from Jo. Moved back to Lincoln from Shropshire. Stressfull at times. Jo chased, pushed and we finally move in to our new home in a few days after 2 weeks in a hotel due to major mess up.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service from Nina at Kinetic

I was a client in a chain of properties where Kinetic estate agents were dealing with the property sale above ours. Nina at Kinetic was absolutely amazing and went above and beyond to get everything pushed through and get the solicitors talking. Could not recommend her highly enough, she even answered enquiries on her day off! Thank you Nina and Kinetic.

August 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent estate agent

Excellent estate agent, without Nina at Kinetics our sale and purchase would not have gone through. Kept us up to date and positive when things weren’t going well. Thank you Kinetic.

August 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout

We have just bought our home through Kinetic Estate Agents and the experience has been excellent from booking the viewing right through to completion. We have been kept up to date with progress throughout and communication with our vendor has been excellent as a result of outstanding service from the Kinetic team. Special thanks to Nina!

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Incredible service

Just wow. 1st class service by the entire team. They kept us in the loop throughout the entire purchase from them. Nina acted as a go between for us the sellers and the solicitors. So professional and I honestly can’t recommend enough. Thank you so much Nina and the rest of the team.

July 30, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look