Kinetic Estate Agents Reviews 

306
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being friendly, helpful, and professional, making interactions pleasant and supportive. People frequently highlight the excellent service, noting the staff's proactive approach and dedication to guiding them smoothly. Reviewers appreciate the consistent communication and quick responses, ensuring they are always well-informed. Many customers found the company highly efficient, often moving quickly to market properties and finding buyers, managing sales effectively for smooth completion. The team frequently goes above and beyond, providing valuable insights and support, even in complex situations, resulting in a stress-free and successful experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find the service to be positive, with many describing it as professional, straightforward, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We switched to Kinetic after being a bit underwhelmed by our previous agent. What a difference. They do the basics really well, i.e., answer calls, respond to emails etc. and all very quickly. That... See more

Rated 5 out of 5 stars

Jo has been amazing all the way through my sale which was a long and at times a difficult process but I knew that she was always looking after me and chasing all parties all the way through. I would d... See more

Rated 5 out of 5 stars

Jo was absolutely fantastic, she constantly went above and beyond to help make the process go so much smoother . I cannot recommend kinetic highly enough, I would give 10 stars if I could! Well done J... See more

Rated 5 out of 5 stars

A fabulous company! Extremely helpful and great at kerping us fully informed about what was happening. We are currently buying a property in Lincoln which has been on the books of Kinetic. It was a co... See more


Company details

  1. Real Estate Agents

Information provided by various external sources

* We are a fresh and dynamic hybrid estate agency with a high street office who offer a traditional approach to selling along with an Online only service, both of which have low and fair selling fees and without compromising any level of service or marketing. * With a wealth of experience, we know what works to achieve the highest possible price for your property without the need to fund overpriced and pointless marketing techniques. We are able to keep our overheads low which enables us to pass these savings on to our customers. * We offer everything from professional standard photography, floorplans, virtual reality tours and we advertise on the major portals such as Rightmove, Zoopla and Prime Location.


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(306)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jo at Kinetic has been absolutely…

Jo at Kinetic has been absolutely brilliant throughout our buying process, constantly updating us and even went the extra mile trying to help us find removal companies when ours got fully booked due to competition date moving. Our whole experience has been fantastic with kinetic from start to finish and we think Jo especially is a credit to the company.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Dynamic team

Fast, efficient, professional and charming. Fantastic team. Don't even think of going anywhere else! Special thanks to Matt and to Jo for incredibly fast marketing, viewing, selling and completing in record time!

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't Recommend More - Seamless Service

We had such a wonderful experience with the Kinetic team on both the sale of our property and onward purchase. Throughout we were constantly updated on the progress and made everything so seamless for us. We couldn’t have asked for more and I cannot recommend Kinetic Estate Agents highly enough. Such a friendly and responsive team and a big thanks to Jo and Nina for always going above and beyond with keeping us informed!

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Exemplary from start to finish

We chose Kinetic to manage our sale, having never come across them before, as they had seemingly managed to sell most of the properties in our area at a fast pace plus we had heard positive reviews. We were not disappointed. George was very prompt in helping us get our property on the market and we managed to agree a sale in a matter of weeks. Jo was fantastic in chasing solicitors to get the sale completed in line with set deadlines. Highly recommend and can't thank George and Jo enough for their help with the whole process!

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

An excellent Estate Agency

An excellent Estate Agency from day 1 to completion of sale. Each and every member of staff are to be applauded for their regular updates and attention to detail.
Kinetic are the best Estate Agent by far that we have dealt with. Highly recommended.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish! I have dealt with numerous estate agents over the years, but none of them come close to Kinetic service levels. At no point did I need to call for an update as I had a call every two weeks from George at time of sale and regular updates form Jo throughout the sale process - constantly keeping me informed throughout - would 100% recommend
Thank you for such great service and at a good price!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service! Me and my boyfriend are first time buyers and Kinetic have made buying our first home seem so straight forward. The communication and professionalism from them is unmatched. We'd especially like to thank George and Jo for all their help as it was such a smooth and easy process!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Flawless service!

Amazing service from Matt, George, Jo and all the kinetic team on the sale my property. They couldn’t have helped me anymore, Jo was always on the other end of the phone to answer any questions I had, and updated me every step of the way! Wonderful team and will be using them in the future.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Super friendly and fab communication

I thought they were amazing! They were selling the apartment when I was buying and then used them to sell the apartment! Everyone is super friendly and quick to respond, also really good for updating with solicitors and keeping in contact. They were also super happy to help with any questions and go the extra mile if I needed any help! Would go with them again!

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

We Totally Recommend Kinetic…

We cannot recommend Kinetic highly enough!
As a landlord from outside the area we approached a number of estate agents to sell our 3 bedroom rental property and chose Matt & the Kinetic team for a number of reasons :
1. An excellent Trustpilot rating,
2. A realistic assessment of the current market situation and a sensible valuation report and listing figure
3. Dynamic current marketing methods including social media posts and a quality listing with excellent photos
4. Creation of a professional, narrated guided video tour of our vacant property
5. Impressive shared data analysis of the effectiveness of their marketing and reach
6. Accompanied viewings at all times
The result was a cash offer within 2 weeks and completion in a further 5 weeks, during which Jo chased the two conveyancers and updated us with the latest progress throughout.
A very successful outcome with no hassle!

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service…

Absolutely outstanding service throughout the whole process. Communication was always extremely fast, and they kept us in the loop with everything. The whole process felt easy with Kinetic Estate Agents, and they did an amazing job supporting us as first time buyers.

Jo was an absolute star, and we simply cannot thank her enough for everything she has done for us. She was always on hand and is truly a credit to the Kinetic team.

I would 100% recommend Kinetic Estate Agents to anyone who wants an easy, supportive, and straightforward route to purchasing a property.

Many thanks to all at Kinetic.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

First-Time Buyer Success

As a first-time buyer, I have been blown away by the support and attentiveness of Kinetic Estate Agents. Despite a thousand questions from me and my partner throughout the process, Jo and the whole team were courteous, informative, and prompt with communication.

Their ability to accommodate our needs and provide regular updates on the buying process helped to ease our worries, and we are thrilled with the house.

James, who helped us secure our mortgage, was informed and helpful. After sitting down to discuss our options, he helped us select the mortgage that would save us the most.

I would recommend Kinetic wholeheartedly.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

From first placing the offer Jo has been fab, she has kept us in the loop and chased both parties solicitors to keep the process moving.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot fault Kinetic

I cannot fault Kinetic, especially Jo who helped us so much as first time buyers. Viewings were well organised and easy. Then they were great at chasing progress from those involved and Jo’s outstanding communication throughout made it a seamless process. Would highly recommend

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Kinetic, Excellent service!

Right from meeting the team you know you are in safe hands. So refreshing to receive such professional yet friendly service. They are always available either via email or telephone. I would highly recommend Kinetic estate agents for your home move. Sincere thanks for getting me moved! Brilliant!

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I have to say from the estate agent who showed me around the house, to the Sales Manager a great experience. Everyone was so nice and helpful. If it wasn't for Kinetic I wouldn't have had any idea what was happening with my purchase, and they were the only ones helping to move things along. Thank you!

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant firm

Icannot say how thrilled we are that we used Kinetic,for the sale of our fathers home.Verp professional people from start to finish,and always willing to go the extra bit more in conversations and communications.
The staff are some of the nicest and most caring i have ever met,brilliant firm ,and would not hesitate to recommend them to anyone,looking for professsional firm to deal any aspect of property sales thank you.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Team

Excellent Team. Jo was very communicative with myself, the buyers and our solicitors throughout the whole process! I would highly recommend this estate agency!

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

A stunning performance

We were incredibly fortunate to have the superb team at Kinetic Estate Agents on our side during our recent house sale and purchase. Owing to the actions of others, it was not an easy process but Jo, George and Matt helped us over the hurdles thrown in our path along the way. Our first contact with Kinetic was Matt, whose valuation proved to be most accurate of the three we obtained. The lower valuations of the other two agents (one local and one online) would have lost us thousands if we had settled for them. George took over and negotiated an excellent deal for us and Jo put her skills to full use to prevent the sale falling through when impatience took hold of some members of the chain. We cannot speak highly enough of the friendly, calm and professional team at Kinetic and we wholeheartedly recommend them to help buyers and sellers through probably the most stressful transactions of their lives.

February 19, 2024
Unprompted review

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