Kingbullbike Reviews 

67
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the high quality and performance of the ebikes, noting they ride smoothly both on roads and trails while offering great value for the money. Customers also love the responsive support team, mentioning that any questions, replacement requests, or minor assembly issues are handled quickly and professionally. Some reviewers were not happy with initial part defects or quality issues, such as faulty components, broken parts, and unexpected repair costs. A few people also mentioned experiencing poor shipping practices or difficulties reaching support when trying to resolve urgent problems.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the bikes arrive quickly and in great condition.... See more

Customer service

Users describe positive interactions with customer_service, often highlighting prompt and effective... See more

Quality

Consumers find quality to be positive, frequently praising the excellent build, smooth ride, and long battery... See more

Response time

Customers had positive experiences with response_time, consistently reporting that support teams are fast and... See more

Service

People report positive experiences with service, highlighting fast and helpful support when issues arise.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience from start to finish with KingBull has been nothing short of amazing. They offer a fantastic budget-friendly bike, without compromising on quality. This is something you do not see every... See more

Company replied

Rated 5 out of 5 stars

Kingbull customer service has exceeded expectations. They have been very responsive and accommodating. They even gave me a free gift to go along with my ebike. If you're considering buying you can hav... See more

Company replied

Rated 5 out of 5 stars

Great customer service. I ended up getting a flat tire because I ran over a screw and within a day they responded to my email that I had sent and offered me options for replacements. I also have no... See more

Company replied

Rated 5 out of 5 stars

Great product right out of the box. It came in a timely manner,it was packaged great so no damage could occur best as possible. It had directions to put bike together besides that it was very simple... See more

Company replied


Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

At Kingbull, we believe the perfect ride isn’t one-size-fits-all—it’s a personal journey. While many e-bike brands force riders to compromise, we set out in 2023 to change that. In just a short time, over 20,000 riders across the U.S. have embraced our commitment to quality, performance, and versatility. Whether you're commuting through the city, conquering rugged trails, hauling gear, or seeking a compact solution for easy storage, Kingbull delivers the power of choice. Every model is engineered to match your lifestyle—because this isn’t just a ride. It’s Your Ride. Your World. Your Way.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

67 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(67)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Packaged nicely and easy to assemble.

We enjoy riding the Literider. this is my wife and I first E-Bike. We are senior, the pedal assist helps us get around with less stress on our body. This opens a whole new world of things we can do with our time in our retirement and get exercise in moving our joints, so we can get around easier. hope we have years of enjoyment riding the Literider.

May 21, 2025
Unprompted review
Rated 3 out of 5 stars

Impressed

This has been a great E-Bike so far. I have been extremely happy with the battery life and power of this particular E-Bike. It has been great on my back woods paths and through rough terrain. It has fantastic suspension which makes for a smooth riode.

May 16, 2025
Unprompted review
Rated 3 out of 5 stars

He's satisfied

I bought this bike for my son. The bike is tall, my son is 5'5” tall. The bike looks great and the accessories are great, just wish there were more accessories available (lights, taillight, lock, pump).

March 19, 2025
Unprompted review
Rated 3 out of 5 stars

Overall good ride

I've enjoyed it thus far. Bike has ridden well. Though the non adjustable stem made it difficult for me as I'm on the taller end of its height range.

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

Bike Arrived Damaged - Company refuses refund

I ordered an e-bike from Kingbull in December. The bike arrived with a broken brake. I took it to a repair shop to find out the shocks are also leaking. The company refuses to accept the return - I've been going back and forth with them on email for months because they don't have a phone number. (It's now the end of Feb - this has been going on since Dec.) Now I'm stuck with a broken bike I paid over $1k for. Awful customer service and poorly built products. DO NOT BUY FROM THEM.

February 24, 2025
Unprompted review

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