Kingdom Services Group Reviews 

92
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were let down by their experience overall. Customers frequently encountered unprofessional behavior from staff, often feeling uncomfortable with their approach. Many perceived a business model focused on generating revenue through fixed penalty notices, with concerns raised about the approach taken with some individuals. However, some customers also noted concerns regarding the councils' involvement with the company, criticizing the outsourcing of enforcement to a firm perceived to prioritize revenue generation. Reviewers suggested that this outsourcing led to a lack of accountability and created issues for some citizens.

What people talk about most

Staff

Reviewers mention negative feedback about staff, with many expressing concerns about their aggressive and... See more

Service

Consumers find service to be negative, with many reviewers describing it as unprofessional and an "absolute... See more

Ethics

Reviewers highlight significant concerns regarding the company's ethics, with many perceiving issues related... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Would give it 0 stars if i could!! The most useless security ive ever come across. A bunch of monkeys could do better. A fully grown man threatening to punch me in the face whilst in a supermarket rig... See more

Rated 1 out of 5 stars

This company are an absolute joke. I received a fly tipping fine of £400 for something that wasn’t even me. Even with CCTV footage proving it wasn’t me they will still try to scare you into... See more

Rated 1 out of 5 stars

Those people are greedy, targeting innocent. Make sure you record them. Do not fear about getting criminal records, fight injustice until end.

Rated 1 out of 5 stars

This is about the town of Northampton where these untrained thugs clearly have an agenda to raise extra cash at every opportunity for a financially bust Clowncil I’ve see people get chard for an ob... See more


Company details

  1. Security Service
  2. Cleaners

Written by the company

Kingdom is one of the largest, independent and privately-owned companies within the UK and South Asia, specialising in security, cleaning, recruitment, training, concierge and much more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

92 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.3

All reviews

(92)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I've worked for this company for just…

I've worked for this company for just over 2 years and can honestly say it's been a pleasure having Shabeer Ghani as my manager. He's Always been supportive. Provides feedback and advise always responds when you have a question, any issues etc and actually treats you with respect. Overall a great company to work for

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Kingdom

I have dealt with Christina for only a short period of time since she took over the account and her level of commitment and communication is of the highest standard.
I would highly recommend Kingdom recruitment for your staffing needs.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

The security guard employed is civil

The security guard employed is civil, pleasant and carrieis out his duties in a professional manner. He follows agreed procedures and processes and is able to use his own initiative. His manager is in contact with the company on a regular basis and is receptive to procedural changes as the business requires, therefore continuing the good service..

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Kingdom provide an excellent all round service

Kingdom provide an excellent all round service. The staff they send in are generally of a good calibre, but the key strength for me is that they can provide extra staff with very little notice. The girls in the office are all great to work with and the communication is strong. Maciek also deserves a mention for his hard work in the transport field

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

There are many times that I need to…

There are many times that I need to request staff at extremely short notice and can only provide limited information .
Without the fantastic service and support from your staff, my job would be very difficult this includes weekends, your staff are never negative and have never failed to provide the correct resources for my every need.
The selection of the staff you provide is of the highest standard
Thanks again for your continuing support

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

excellent

Kingdom consistently provide a high level service of both manned security and CCTV coverage.

All security is carried out with the utmost professionalism, with a good understanding of the local and surrounding areas.

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Customer Service is key

Customer Service is a primary driver for us from our Supply Chain. Kingdon have carried out various works for us over a number of years. Professional, helpful and work closely with us ensuring we have a first class level of customer service with resources to ensure an efficient level of problem resolution,

September 30, 2020
Unprompted review

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