Kingfisher Drone Services Reviews 161

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Good quick communication with the staff. Once I made payment the goods were dispatch quickly and the shipping method and transit time was quick. Goods arrived in great condition too.

Rated 5 out of 5 stars

I decided I needed to check out the Autel Evo Nano Plus. Plenty of sites with offers, however, from previous dealings, I went to Kingfisher Drone Services site. There was the combo, and the deal wen... See more

Rated 5 out of 5 stars

My Thanks to Paul who went beyond expectations when I placed my order. His knowledge of the product was extremely high. I have confidence that my product will perform as indicated by Paul. I look forw... See more

Rated 5 out of 5 stars

Great service! I accidentally ordered the wrong product online, however, the staff at Kingfisherdroneservices helped me ship the wrong order back to them and posted the item I wanted back to me with n... See more

Company details

  1. Electronics Store
  2. Aerial Photographer
  3. Camera Store
  4. Hobby Store

Written by the company

Kingfisher Drone Services is located in Townsville and offer commercial aerial photography for asset inspection, functions, events, real estate and more. Proudly locally owned and family operated. We stock an extensive range of drones and accessories, including the Autel, DJI, Swellpro, Gannet fishing drones and Chasing Underwater drones We have a range of quality accessories to enhance your flying experience including the FoxFury lighting solutions, Thor’s Drone world range of tablet holders and accessories, GPC Custom Cases, as well as genuine DJI, Autel, and Swellpro accessories Check out our website and view our range, and if there is something you were after, but we don’t have it, drop us a line and we will help with your enquiry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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Rated 2 out of 5 stars

I got the second monitor for me to use…

I got the second monitor for me to use on the tablet when I’m working from home in the car. However, after I attached the magnets onto my tablet, the CPU fan stopped and it burnt the motherboard of my working tablet…… the cost and time to repair it took so long…

I am hoping I can get the refund or an explanation on the practicality of this product moving forward.

September 29, 2022
Kingfisher Drone Services logo

Reply from Kingfisher Drone Services

Hi Martin,

Firstly, we are a little confused why we received this review.

We have never been contacted about this purchase, or prior to the purchase regarding its recommended use. In fact this is the first we are hearing of the issue you have had with your purchase from a month ago. So I’m sure you can understand our confusion about such a review on our service, when in fact we had your order delivered within 6 days of purchase (standard delivery), and we have had no other contact or enquiries regarding the product or purchase so our service regarding contact and delivery regarding this purchase is nothing but 5 star.

To address the review, if asked, we would have advised not attaching these high powered magnets (or any magnets) to a tablet as it may affect or damage the electronic components/circuits etc, and if using with compatible mobile devices such as tablets and mobile phones to utilise the free provided kick stand, as this is what the stand is intended for.
Additionally, whilst we are sorry you have caused damage to your tablet by attaching these magnets (not something we would ever recommend, in fact we would recommend to refer to device recommendations before attaching or connecting any device), we are no way responsible for the damage, the subsequent cost of the repair and how long it took for the repair to be completed.

We would recommend using the product with a compatible device, and utilising the kickstand which came with the product, and not connecting or attaching magnets to the back of any mobile device such as tablets.

We do however, appreciate constructive feedback and reviews that can help us in improving our service to our customers, however such reviews as this one have nothing to do with the service we have provided to you regarding your purchase.

It is also extremely disappointing and very un professional for a business professional to utilise a review platform in such a way, especially since you have never contacted us at any point to discuss your purchase or the use of the product.

Kingfisher Sales Team

Rated 5 out of 5 stars

Super impressed with this seller, fast dispatch

Super impressed with this seller. I sent a msg on their page enquiring about an item that I needed urgently.

They were super fast to respond and while they couldn't guarantee delivery, they were SUPER FAST dispatching. The item did arrive in time because of how quick dispatch was. I will definitely be buying more from them in the future.

October 5, 2022
Rated 5 out of 5 stars

Autel Evo Nano Plus

I decided I needed to check out the Autel Evo Nano Plus. Plenty of sites with offers, however, from previous dealings, I went to Kingfisher Drone Services site. There was the combo, and the deal went ahead.
As usual, top-class service, backed by an Australian supplier who demonstrates the best there is after sales service.
Delivery: fast; value: great! communications: excellent! I totally recommend this business.

August 29, 2022
Rated 5 out of 5 stars

Amazing communication and service

Amazing communication and service. I had ordered the same item form a big online retailer. That retailer did not advise of the wait time for the item nor did they even estimate in any communication. Kingfisher Drone Service delivered a far superior customer service! The importer services both sellers. Only Kingfisher came through. Five Stars!

September 15, 2022
Rated 5 out of 5 stars

Experience and knowledge, win every time.

Paul was very helpful and offered some good advice on what would fit my needs, he was able to supply all the needed mounts, leads and accessories that i needed. So i did not need to search for mounts or leads from other suppliers.
It was a stress free process from the first contact through to receiving the items.
Pauls knowledge is clearly based on experience in the real world, and not based on what a web site or box has on it.
Highly recommended.

August 12, 2022
Rated 5 out of 5 stars

Responsive above average Service

I am very impressed with Kingfisher Drone Services, I initially contacted a number of drone suppliers across across eastern Australia. Paul from @kingfisherdroneservices.com.au/ answered my enquiry that day and I followed up with a phone call, that was the best decision I made in purchasing both a high end commercial and recreational drone. The level of service and support is excellent and delivery was prompt. Kingfisher 1. bothered to answer my initial enquiry, 2. backed up everything that was discussed with actions, 3. Delivered 2 drones within days of becoming available in Australia and 4. Continues to offer support after sale. 5. An honest opinion of what alternative options are available and potential uses which proved true in field use in remote Australia. I highly recommend this service. This is not a paid promotion and i did not receive any endorsements to make this statement, just good honest service. Many Thanks

August 10, 2022

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