Kingfisher Drone Services Reviews 161

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good quick communication with the staff. Once I made payment the goods were dispatch quickly and the shipping method and transit time was quick. Goods arrived in great condition too.

Rated 5 out of 5 stars

I decided I needed to check out the Autel Evo Nano Plus. Plenty of sites with offers, however, from previous dealings, I went to Kingfisher Drone Services site. There was the combo, and the deal wen... See more

Rated 5 out of 5 stars

My Thanks to Paul who went beyond expectations when I placed my order. His knowledge of the product was extremely high. I have confidence that my product will perform as indicated by Paul. I look forw... See more

Rated 5 out of 5 stars

Great service! I accidentally ordered the wrong product online, however, the staff at Kingfisherdroneservices helped me ship the wrong order back to them and posted the item I wanted back to me with n... See more

Company details

  1. Electronics Store
  2. Aerial Photographer
  3. Camera Store
  4. Hobby Store

Written by the company

Kingfisher Drone Services is located in Townsville and offer commercial aerial photography for asset inspection, functions, events, real estate and more. Proudly locally owned and family operated. We stock an extensive range of drones and accessories, including the Autel, DJI, Swellpro, Gannet fishing drones and Chasing Underwater drones We have a range of quality accessories to enhance your flying experience including the FoxFury lighting solutions, Thor’s Drone world range of tablet holders and accessories, GPC Custom Cases, as well as genuine DJI, Autel, and Swellpro accessories Check out our website and view our range, and if there is something you were after, but we don’t have it, drop us a line and we will help with your enquiry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Company to deal with

Very fast to post. Easy to contact and ask questions with quick response. Customer satisfaction seems to be their goal and any issues are resolved immediately. Highly recommended.

February 3, 2022
Rated 5 out of 5 stars

Fantastic service from Kingfisher…

Fantastic service from Kingfisher drone services. My Tripletek 8 pro was 1 day late arriving at the distributor so they arranged express post at no extra cost. Thanks KDS for the great service and great products.

January 29, 2022
Rated 5 out of 5 stars

Excellent service by your…

Excellent service by your representative in townsville, very helpful , straight to the point , also assisted with set up after pick up , will definitely recommend and use your service again

January 5, 2022
Rated 5 out of 5 stars

Best service and fastest delivery…

Best service and fastest delivery before Christmas. I do appreciate it when the service is above and beyond and with Kingfisher it certainly was. Loving my new drone tablet and bracket. Thanks again!

December 25, 2021
Rated 5 out of 5 stars

Great Service ..!

Great Service ..!! Thanks Paul you have been awesome..!!
Merry Christmas to you and your Family..
Everything turned up today..!! Right when you said it would..!!

December 20, 2021
Rated 5 out of 5 stars

Great Service and Friendly

I had a really good experience dealing with Kingfisher. Very knowledgeable and all my questions were answered. Good local supplier, check them out.

November 29, 2021
Rated 5 out of 5 stars

Brighter screen

I bought a new iPad Gen 8 for drone flying and although the screen display was much larger than my smart phone, I was disappointed with poor display brightness in the sunlight (I guess it was designed to be mostly used indoors).
I stumbled onto the Tripltek 8" Pro tablet with military specs (durability) that was designed with drone flyers in mind. I read the reviews and decided to buy one. I checked for a local supplier (prefer to buy local) and found that Kingfisher Drone Service was the authorised seller in Australia. I had no problems making the purchase and placing the order. The transaction was seamless and delivery was faster than estimated. The only drawback was the hard-wired charger plug was for American powerpoint and not Australian. A travel adaptor is required. There was no mention of this in the advertising. So far all good with this product.

November 28, 2021
Rated 5 out of 5 stars

Excellnt sales service and advice

Great services i ordered a wrong tablet clamp for my tripletek 8. Was contacted before item was shipped confirming it was what i wanted. Turned outi had ordered wrong clamp. I was given a couple of options for the right part. Great sales service service with these guys. Ensured i had the right part before shipping thank you.

November 20, 2021
Rated 5 out of 5 stars

Exceptional customer service and care

Exceptional customer service and care, even for general enquiries. Paul immediately offered help with my situation, was understanding and went out of his way to provide support. As a new flyer, I really appreciated his friendly demeanor.

I can't recommend them enough. Don't look anywhere else for anything drone related; go straight to Kingfisher!

-a new customer.

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Kingfisher Drone Services goes the extra mile (Updated)

I contacted Kingfisher Drone Services on a Sunday via their social media platform not expecting a response until business hours. In fact I received a response within an hour. My questions were answers promptly and to my satisfaction, I made an online purchase which was dispatched the next morning and arrived before the stated arrival time even amidst the pandemic. My purchase was as described and I am totally happy with my purchase and the professionalism, manner and all aspects of the company. Highly recommended!

So, it happened as it does. My Tripltek Pro had a fault out of the box. It happens, but this is where you find out how good your retailer really is! I'm happy to report that Paul from Kingfisher was responsive in the extreme. A replacement unit was dispatched and in my hands within 3 days along with a satchel for the return of the original unit.

What else is there to say other than "Even MORE highly recommended!"

September 5, 2021
Rated 5 out of 5 stars

Best customer service

Best customer service ! This store has the selection of quality products designed for there intended use. After sales service can not be faulted. Knowledgeable prompt personalised support.

August 30, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look