Kingfisher Insurance Reviews 520

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, efficiency, and professional approach, highlighting their commitment to providing excellent service. The service is frequently described as efficient and hassle-free, with many appreciating the clear communication and timely responses. Reviewers also note the fair pricing and the company's effort to find the best deals, often saving them significant amounts on insurance. The subscription process is often highlighted as easy and straightforward, with helpful reminders and support for renewals. However, some customers experienced issues with renewal terms not being provided until close to the due date, and a few mentioned difficulties with requests being ignored. A small number of people also felt that the service was poor or that staff lacked understanding.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising them for being friendly, pleasant, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, professional,... See more

Price

Clients share positive opinions on price, with many reviewers finding competitive, reasonable, and fair... See more

Subscription

People report positive experiences with subscription renewals, often finding the process quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our second year with Kingfisher Insurance, and the transition has been seamless thanks to Justin & Jim. Having worked with Justin at our previous broker for over 10 years, we’ve always found him to... See more

Rated 5 out of 5 stars

We have used Kingfisher for years (when it was Fresh insurance) and find they are often able to identify great value insurance that meets our needs. They came in at half the price of an online compari... See more

Rated 5 out of 5 stars

After contacting kingfisher for a quote they took all the relevant details and set about organising the relevant cover for my business. No hassle every thing I asked for achieved at a fair price. Fi... See more

Rated 5 out of 5 stars

Jim has dealt with all my business insurance needs for many years. He is always efficient and professional, nothing is a problem and I value his expertise and knowledge. He would always be my first st... See more


Company details

  1. Insurance Broker

Written by the company

Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

520 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Another huge cost increase

The cost of this insurance is huge and increases are huge every year without justification when no claims have been made ever by me in the past 30 years !! As far as I am concerned this is a necessary evil to protect against a catastrophe.
Your agent who I spoke to did a brilliant job of talking me through it. She was very knowledgable and able to layout all the details of what I am paying for.

October 9, 2025
Rated 5 out of 5 stars

Top Team

This company works efficiently to establish your insurance needs, and offers good communication throughout the process.

October 4, 2025
Rated 5 out of 5 stars

Very helpful

Very helpful lady rang me and so I was able to talk her through errors which had crept in to the existing policy. She then advised me on the best way to rectify this.

October 7, 2025
Rated 5 out of 5 stars

I save over £20k a year

Been with them for many years and they genuinely listen and have saved me many thousands on my insurance, over £20k a year thanks to Jim who had been my broker for over a decade.

October 3, 2025

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